SIM Demon Reviews 804

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, quick delivery, and high-quality products. Many highlight the staff's helpfulness and expertise, noting their willingness to go above and beyond to ensure a smooth experience, from initial inquiries to setup and support. The efficient communication and fast dispatch times are frequently mentioned, with many appreciating the clear updates throughout the ordering and delivery process. However, some customers also noted occasional issues, such as receiving an open-box product instead of a new one. Additionally, a few people experienced discrepancies regarding free delivery policies for larger orders, leading to unexpected delivery charges.

What people talk about most

Delivery service

Consumers consistently report positive experiences with delivery services. Many reviewers highlight the speed... See more

Service

Users describe positive interactions with service, consistently praising the excellent and first-class... See more

Product

People report positive experiences with product, often praising the great range of sim gear from top brands... See more

Staff

Customers consistently note positive experiences with staff. Reviewers frequently praise the team for being... See more

Order

Clients share positive opinions on order. Many customers praise the quick order confirmation and dispatch,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

This was my second time ordering from these guys, and it just confirmed why I came back. As before, communication was spot on — quick, friendly replies with genuinely helpful advice over email. Dispat... See more

Company replied

Rated 5 out of 5 stars

My 13 year old son is proper made up with his xbox f1 bundle. Originally bought one from Fanatec directly but unfortunately due to confusing advertising we ended up with the wrong one. Fanatec eventu... See more

Rated 5 out of 5 stars

First time order from Sim Demon, next day despatched, arrived the following date. Very impressed with their service, What apps them online, responsed within minutes. Very happy with their service, wi... See more

Rated 5 out of 5 stars

Fantastic company! Great service and communication Met Paul in the showroom trying out a few sim rigs, after some suggestions we created the perfect rig. An agreed date booked and a couple of exci... See more

Company replied


Company details

  1. Computer and Accessories Store
  2. Race Car Dealer
  3. Racing Car Parts Store
  4. Video Arcade

About SIM Demon

Written by the company

UK Supplier of quality SIM Racing & Flying hardware Inc:

Prosimu, Fanatec, Simucube, Thrustmaster, Cube Controls & many more.

Need help curating your sim? We offer a personal rig building & Install service.

SIM Demon - Release your inner Sim Demon

WhatsApp

Contact info

4.9

Excellent

TrustScore 5 out of 5

804 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Rated 4 out of 5 stars

Good experience all round

Good experience all round. Delivered quickly and packaged well.

September 30, 2025
SIM Demon logo

Reply from SIM Demon

We truly appreciate your kind words and support. Customers like you make all the difference.

Rated 5 out of 5 stars

Good prices and very fast delivery

Good prices and very fast delivery.
Will buy from them again, uk company so good for Fanatec equipment.

October 3, 2025
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Reply from SIM Demon

Your support keeps our engines running, thanks for leaving such an awesome review! We love supplying Fanatec products as well...

Rated 5 out of 5 stars

Never disappoints

Love the guys at SIM demon, postage is always fantastic and products are well protected for postage. Product availability is always really good and stock seems to be topped up very often.

September 29, 2025
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Reply from SIM Demon

Thank you for keeping the race alive with your review, we’re thrilled you’re enjoying the ride! NEW Stock coming in all the time...

Rated 4 out of 5 stars

Great price and quick delivery

Great price and quick delivery, but the product was open box rather than new. Support quickly resolved and it seemed to be a re-stocking issue, but overall a good experience and would purchase from them again.

September 29, 2025
SIM Demon logo

Reply from SIM Demon

We’re grateful for your review and your trust in SIM Demon. Providing high-quality products and service is what drives us.

Rated 5 out of 5 stars

Excellent service

Excellent service. Thank you.

September 29, 2025
SIM Demon logo

Reply from SIM Demon

We appreciate your review and continued support. It helps us push boundaries in the world of simulation.

Rated 5 out of 5 stars

Good prices, great shop

Product delivered very quickly, helpful support and very knowledgeable staff

September 21, 2025
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Reply from SIM Demon

Thanks for taking the time to share your thoughts! We’re passionate about sims and it’s brilliant to know that shines through.

Rated 5 out of 5 stars

Great customer service and constant…

Great customer service and constant updates from this company , had an issue with faulty Fanatec throttle pedal , they sent a returns label free of charge and I had a replacement pedal within days

September 29, 2025
Unprompted review
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Reply from SIM Demon

Your review just made our day! We put a lot of care into every order and experience, so hearing this feedback keeps us pushing forward.

Rated 5 out of 5 stars

Absolutely great

Absolutely great

September 15, 2025
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Reply from SIM Demon

Appreciate the support and the stars ⭐ we’re thrilled you’re part of the SIM Demon community!

Rated 5 out of 5 stars

Always prompt delivery

Always prompt delivery, products as described, very much my go to for sim racing kit

September 11, 2025
SIM Demon logo

Reply from SIM Demon

Thanks Simon a lot for your continued trust in us! We're delighted to be your go-to for sim racing gear and really appreciate you taking the time to leave such great feedback. We’ll keep working hard to maintain the fast delivery and quality service you’ve come to expect.

Rated 5 out of 5 stars

Fast

Fast , friendly, polite and exactly as described.

September 10, 2025
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Reply from SIM Demon

We really appreciate your review! It’s great to hear you found everything fast, friendly, and exactly as described. Thanks for choosing SIM Demon, we hope to serve you again soon.

Rated 5 out of 5 stars

Very quick delivery

Very quick delivery, can't complain about a thing!

September 5, 2025
SIM Demon logo

Reply from SIM Demon

Thanks so much for the 5-star review Jim! We're glad your order arrived quickly and that everything met your expectations. We really appreciate your support and hope to see you back again soon.

Rated 5 out of 5 stars

Just amazing from start to finish

Just amazing from start to finish. Even made me a one off part! And when I had a problem with a Fanatec gearbox….. they have me many options to either fix myself or send back under warranty. Great guys. 1000% trustworthy

August 22, 2025
SIM Demon logo

Reply from SIM Demon

Massive thanks for the review! We’re chuffed you enjoyed your experience, it means a lot to the whole SIM Demon crew.

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