I bought a multi-sim device which ended up putting deep scratches on my sim card rendering it unusable. I uploaded images, and explained my situation to support with zero response. I filed a chargebac... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
I bought a multi-sim device which ended up putting deep scratches on my sim card rendering it unusable. I uploaded images, and explained my situation to support with zero response. I filed a chargebac... See more
Company replied
Ordered parts can be followed through your personal page on the SIMore site, the status changes from ordered to delivered, as soon as the part is posted. Tracking shows no info. Customer service does... See more
Company replied
DualSIM@home for 107,40€ with iphone 12Pro: 1st. parcel never arrived, for resend I have to pay 10€ extra, then 8 days later I have to drive to customs and pay additonal 20€ tax extra. Installation w... See more
Company replied
BEWARE, company located outside EU regulations, buyers are not safe. Bought an adapter which was stated is compatible with my phone. Technically its compatible, but physically doesnt fit at all becaus... See more
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I have a simore home hub and it’s brilliant, triple sim iPhone . Works flawlessly. Plus if you have no signal it still works with Wi-Fi. I would recommend home hub to anyone wanting a dual/triple sim mobile :-)

Reply from Simore
The device works very well.
The application (SIMPlus) can be improved (actually, longer SMS arrive "chopped" ins smaller pieces; also, sometimes, the text from a sent SMS arrive at destination dramatically changed (with Chinese characters instead of Latin characters)

Reply from Simore
Good tools but sometimes is slow to switch promptly from a number to another.

Reply from Simore
qs-twin-7 didn't work as promised.
difficult to install.
jeopardizing water proofness of iphone7.
finally the gadget didn't work as planned.

Reply from Simore
The WX Triple X adapter failed on first use, the circuit board snapped in half by the sim tray after following the instructions correctly. The company say it is not covered under warranty, and even though it is not fit for the purpose, I can't sue in the European Small Claims Court as they are based in Switzerland. Waste of 50€.

Reply from Simore
Very bad customer experience. I asked for a retour of product as simadapter doesn’t work for my mobile. They refuse, without any comprehension.
The reply here below from simore is just shameless, they do not sorrow otherwise they had accepted my retour.

Reply from Simore
Happily using Speed X-Twin 7 on my iPhone7 till I ported to a new operator last night.
When slot in the new SIM from the new operator, it's unable to search for the new SIM. Will my Speed X-Twin be render USELESS now??

Reply from Simore
I must be one of the lucky ones. I bought a adapter so I could use both Sims and an SD card.
It worked perfect for the last 9 months, absolutely no issues at all.
However after the Samsung update, I now get a message, "there's something in the sim tray that doesn't belong there." and my phone is completely unusable till I take the adapter out.
My adapter is now useless and it's Samsungs fault.
I just wish Simore had a workaround for this but it doesn't seem possible. Does it?

Reply from Simore
Thank you,,
I purchased 5 SIM cards on the iPhone X using SIMore WX-Five. when I put it in the phone and showed me no card in the phone

Reply from Simore
Worst customer service ever! Ordered an eclips last year and all was fine during purchasing and delivery was on time. Used the product for a couple of months till it stopped charging. After having to sending it back (at my own cost) they replaced it (this was September 2018).This week the same thing happened and the product wont charge making it usless. I contacted Simore letting them know the problem and their response was:
''Thanks for your message.
We inform you that the battery of your adapter is unfortunately not under warranty anymore.
Nevertheless, we propose to offer you the shipping by priority delivery on a future purchase.
To obtain this special offer, please enter the code A4823T in the "Discount Codes" area during your order into our website.''
So they are saying that the battery is only covered for a couple of months????? Disgusted!!!
FYI the iphone charger is not compatible! please also note tha I've only used the wire that came with it. Its true you replaced for me with a product that only worked for an other 6 months and if these are high quality batteries then I really don't want to see how crap the other battery options are!!!!!!

Reply from Simore
Supper service..i have been asking them so many questions re the product before & after I purchased it but they have been so nice to reply & explain all my questions without any hassle.
The product is as advertised & works to my satisfaction..i can recommend this to any future buyer.

Reply from Simore
Terribly unreliable and difficult product (e-clips gold) backed up by worse customer service (my product didn’t work and they refused to exchange it). Strongly recommend you avoid.

Reply from Simore
Ordered two times A dual Sim possibility for IPhone Xr.
IT was delivered in a reasonable time.
Placed the Xr with the instructions on film in my phone.
But the phone constantly gives me feed-back: not a valuable Sim card.
Both Sim cards work perfect separatly in te phone.
What to do?
No arguments orntips were geven VROM simore.
I still have this problem.

Reply from Simore
So here is why i suggest DO NO BUY ANY OF THEIR GADGET,
i bought 2 of their boxes and i mean these were their most expensive boxes because i dont go cheap.
anyways both boxes works well for a while as in a few years but after updating my iphone both boxes will not connect to the bluetooth i tried other iphone with same results i contacted SIMore they replied by saying am to restart my phone and the box which i did with the same results they even go as to tell me these boxes has been replaced with their more up to date e-clip box as if they're saying i need to buy that one...
i'm now led to believe SIMore knows about this bluetooth problem because it's a way to get us to buy their new product, the version of the bluetooth on these boxes are set to get out dated overtime. now with that said i just want to say i'll not purchase anymore of their products BECAREFUL OF THESE PEOPLE

Reply from Simore
Great product!
But only bad things i found out are;
1. once the eclips in clicked in the case it is VERY hard to get it out for charging. I have to get it out with a knife, and very carefuly of course bacause i don't want to damage anything.
2. As a sweet solution for point 1. you should create a case like a powerbank. Make something that the case plugs in to the lightning port of the iphone and the ecpils plugs in to the case.
And have a lightning port in the case so you can charge it all at once!
3. Use of the SD card... The eclips can support a external sd card up to 32gb. But... there is nothing to find in the manual, or on the website. I have an 32gb card in the eclips, but my pc doesnt see it when i plug it in with the supported usb cable. neither does my iphone see it?
For what the main purpose it, dual sim, it all works great!

Reply from Simore
I bought a Simore e-clips in June 2018. It stopped working in September 2018. I was asked to return it and they repaired it.
However in January 2019 it stopped working again and I emailed the company. I got the same standard email reply as I got when it went wrong in September 2018 which was basically to switch it off and re-set it. This was despite having told them that I had already followed this procedure in my first email to them.
Since then I have heard nothing despite asking them on several occasions to respond. I have also telephoned them but there is no reply.
I warned them that I would be writing a negative review here, but it still didn't generate a reply from them.
It is a shame, because when this poduct is working it is good, but it is backed up by lousy customer service.
I am now left with a useless product which doesn't seem robust enough to do the job for more than a couple of months at a time.
I do not recommend buying from this company.

Reply from Simore
Really a wonderful product, I suggest all the iphone lovers use this product make their single SIM dual, Triple Thanks

Reply from Simore
Ideal for any person working in a foreigner country and wishing to stay in contact with all networks!

Reply from Simore
Purchased a QS Twin for my iPhone 8 Plus. Installed the unit as per the video instructions and it did not work. When through support and was asked to return the product to them so they can inspect it. They claimed that I damaged it and will not cover it under their warranty.
If following their instructions to the letter and they claim that I misused the product says a lot about their company and product.
I should have reviewed this site before making the purchase. 49% 1 star reviews is pretty terrible.

Reply from Simore
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.