Just finished having our ID checks completed and we'll be waiting on our move in date. Really looking forward to moving into this home it's beautiful. A Big BIG thank you to Rachel who showed me aroun... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Whenever I ring James is always so helpful and answers the phone quickly. When we met with Imogen at the property she was amazing too. Looking forward to renting with simple life because of these tw... See more
Company replied
The company is very straight forward and smooth. Everyone in the team is super polite and helpful, however for me James stood out, he’s super energetic, polite and helpful. Nothing feels too much to r... See more
Company replied
Today Megan called us regarding our ID verification. She was really good and explained everything so clearly and patiently. I really appreciate her professionalism and the way she guided us through th... See more
Company replied
Company details
- Real Estate Rental Agency
- Housing Complex
- Property Management Company
- Real Estate Agency
- Real Estate Developer
- Short Term Apartment Rental Agency
Written by the company
Simple Life offers beautifully finished new homes to rent and aims to offer residents total peace of mind. With support from housebuilding partners, the government and investment, Simple Life is providing a higher standard home and service within the rental market. In previous years, people looking to rent have had a limited choice of high standard homes teamed with a professional service and long term options, particularly when looking to rent a house. Simple Life provide the perfect solution outside of city centres with close links to everything residents need for work, leisure and relaxation. Catering for all life stages, Simple Life has one bedroom apartments to five bedroom family homes, residents can rest assured that the modern properties are designed to suit their lifestyle, helping them enjoy the ultimate in flexibility and freedom.
Contact info
United Kingdom
- slmarketing@simplelifehomes.com
- www.simplelifehomes.co.uk
4.0
Great
2K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 99% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Simple life homes
I have recently started renting a simple life home in the Burton on Trent area. What a fantastic experience and excellent home. A special thank you to Paulina and Danielle in being extremely helpful ensuring we had everything in place for the tenancy. The entire experience has been a pleasure from start to finish and I highly recommend anyone in renting a simple life home.
May 8, 2026
Unprompted review
Reply from Simplelifehomes
Thank you for taking the time to share your experience.
We’re delighted to hear that your move into your new home in Burton on Trent has been such a positive one and that everything has gone smoothly from start to finish. It’s especially great to know that Paulina and Danielle were so helpful in getting everything in place for your tenancy, we’ll be sure to pass on your kind words to them.
We really appreciate your recommendation and wish you all the best in your new home.
When I called and spoke to James he was…
When I called and spoke to James he was so helpful and really knew how to deal with me. I suffer with mental health and with the knowledge of possibly being homeless, James dealt with my situation professionally and calmly. Would highly recommend simple life. Always ask for James
May 6, 2026
Unprompted review
Reply from Simplelifehomes
Thank you for sharing your experience.
We’re really glad to hear that James was able to support you. It’s important to us that people feel listened to and treated with care, especially in stressful situations, and we’ll make sure your feedback is passed on to him.
Where there's a Will, there's a way...
I have recently moved into one of the Simple Life homes in Wolverhampton and we had a couple of maintenance issues that we raised, I spoke with Will today who was very professional and did an excellent job in chasing up these queries with the relevant departments to ensure that these are dealt with promptly. 5/5 stars for super customer service.
May 7, 2026
Unprompted review
Reply from Simplelifehomes
Thank you for taking the time to share your experience.
We’re really pleased to hear that you’re settling into your new home and that Will was able to support you so effectively. It’s great to know he provided professional service and helped get your maintenance queries moving quickly with the relevant teams.
Pretty Useless
I've had multiple problems since moving into my new build flat with my "relationship manager" being absolutely useless, providing silly suggestions to problems i've endured. For the monthly amount for this apartment, i think they provide a shocking service. Wouldn't recommend to others.
April 7, 2026
Unprompted review
Reply from Simplelifehomes
Thank you for taking the time to leave a review. As your feedback was submitted anonymously, we are unable to investigate further. We have requested some additional information from you so we can look into your concerns in more detail and ensure we deliver the highest standard of service.
Great viewing experience
I just viewed a property with Simple Life Homes and was really impressed with the modern new-build homes for rent. James was really helpful and easy to talk to, answered all my questions, and made the viewing informative. Thanks, James!
May 7, 2026
Unprompted review
Reply from Simplelifehomes
Thank you so much for sharing your experience, Umar! We're delighted to hear this.
Comminications with the amazing james…
Comminications with the amazing james is superb.
Thank you for your help on my applications process.
May 7, 2026
Unprompted review
Reply from Simplelifehomes
This is wonderful to hear! Thank you for your review.
Niamh was very helpful on the phone
Niamh was very helpful on the phone. She helped solve my application issue. Very much appreciated!
May 6, 2026
Unprompted review
Reply from Simplelifehomes
This is great to hear! Thank you for taking the time to share your experience, Hamna.
Done the application online James and…
Done the application online James and rang and now have the viewing all booked just last few bits to do so fingers crossed it all works out
May 6, 2026
Unprompted review
Reply from Simplelifehomes
Thank you for your review, Kayla. We're thrilled to hear that James was able to support you through the process.
Niamh was fantastic
Niamh was fantastic, very informative & really helped me throughout the process. Very happy with the service!
May 5, 2026
Unprompted review
Reply from Simplelifehomes
Thank you for your lovely review, Alison!
Staff are really nice and the service…
Staff are really nice and the service overall is useful
May 1, 2026
Unprompted review
Reply from Simplelifehomes
This is wonderful to hear! Thank you.
Emma from Simple Life Homes provided me…
Emma from Simple Life Homes provided me with the best possible service and was so easy to speak to. I was blown away by the level of professionalism and expertise. She really went above and beyond, I would highly recommend.
March 27, 2026
Unprompted review
Reply from Simplelifehomes
We're delighted to hear this! We'll be sure to pass your lovely feedback to Emma. Thank you for your review, Destiny.
James answer my question timely and…
James answer my question timely and willing to help at always.
May 5, 2026
Unprompted review
Reply from Simplelifehomes
Thank you so much for taking the time to share your experience, Ricky.
Helpful and patient throughout
Emma was thorough and helpful throughout. She was patient in helping me to understand the necessary processes and I was very satisfied with the service all round.
March 25, 2026
Unprompted review
Reply from Simplelifehomes
This is wonderful to hear! Thank you so much for your review, Chloe.
James has been brilliant.
James has been brilliant, really helped with organising my move in July.
May 6, 2026
Unprompted review
Reply from Simplelifehomes
This is fantastic to hear. Thank you for taking the time to leave a review, Ollie.
Spoke to James
Spoke to James, polite, concise and professional, couldnt have been easier, very helpful, thank you James.
May 6, 2026
Unprompted review
Reply from Simplelifehomes
Thank you for your lovely review, Stephen.
I had a great experience with Emma at…
I had a great experience with Emma at Simple Life Homes. She was friendly, helpful, and made everything really easy from start to finish. Nothing was too much trouble, and she always took the time to answer my questions.
You can tell she genuinely cares about her customers she’s a real asset to the team. Highly recommend.
April 28, 2026
Unprompted review
Reply from Simplelifehomes
Thank you for taking the time to share your experience. We are delighted to hear that Emma provided such friendly, helpful, and attentive support throughout your journey with Simple Life Homes.
It is particularly rewarding to know that she made the process straightforward and took the time to address all of your questions. We strive to deliver a high standard of customer care, and your feedback highlights this perfectly.
We greatly appreciate your recommendation and will ensure your kind comments are shared with Emma. Thank you again for your review.
Very happy with my experience with…
Very happy with my experience with Simple life homes especially with Emma she was very helpful getting back to me! Very quick with responses! would recommend!
April 22, 2026
Unprompted review
Reply from Simplelifehomes
Thank you for your positive feedback. We are delighted to hear that you had a very good experience with Simple Life Homes and that Emma was able to provide helpful and responsive support throughout.
James was very helpful on the phone
May 6, 2026
Unprompted review
Reply from Simplelifehomes
This is wonderful to hear! Thank you for your review.
Way faster than expected!
Moving house can be a headache, but Simple Life has made it surprisingly easy. The application was very intuitive, and the turnaround was way quicker than I thought it would be. James was great to deal with and managed to get us a viewing slot that actually worked for us, rather than making us jump through hoops. Really impressed with the service so far!
May 5, 2026
Unprompted review
Reply from Simplelifehomes
Thank you for your fantastic feedback. We’re so pleased to hear that your experience with Simple Life has made the moving process feel easier and more straightforward.
We really appreciate you taking the time to share your experience and are delighted you’re so impressed with the service so far.
I had a very good experience
I had a very good experience interacting with them. James at simple life homes was very cordial and professional. Nicest experience by far.
May 5, 2026
Unprompted review
Reply from Simplelifehomes
Thank you for your kind feedback. We're delighted to hear you had such a positive experience.
We really appreciate you taking the time to share your experience with Simple Life Homes.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.