Simply Bits Reviews 

886
•
TrustScore 4.5 out of 5

4.3

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Rated 5 out of 5 stars

Simply Bits came promptly to install service, technician Donny was thorough, helpful and extremely competent. My system is working well--two computers, two tvs, 2 cell phones and some small devices.... See more

Rated 5 out of 5 stars

Just good people. A mistake with our work order caused the antenna/router install to not happen the day it was scheduled. They said our bad and rescheduled the work. The technician is a good guy an... See more

Rated 5 out of 5 stars

Today we had two excellent installers come out and install our new antenna and modem. Donnie and Justin were gentlemen and got us going with three times the band width of Bluespan, same price and n... See more

Rated 5 out of 5 stars

Suzette Masters of Simply Bits quickly resolved our problem that no tech could fix. She sent out a crew to our house who replaced a bad wire, and we have our internet back on. Suzette was thoroughly p... See more

Company details

  1. Internet Provider
  2. also in
  3. Internet Service Provider
  4. Phone and Internet Service
  5. Telecommunications Service Provider

Information provided by various external sources

Southern Arizona's largest fixed wireless Internet service provider. Also providing VoIP Phone Systems, Managed WiFi, Web Design and more.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

886 reviews

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4.3

All reviews

(886)

0 reviews in the last 12 months

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Rated 5 out of 5 stars

Great customer service

Called in because I wanted their service for internet. The gentlemen was very helpful and efficient. The installation service was pushed out to the earliest appointment. He answered all of my questions.

December 21, 2022
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Rated 5 out of 5 stars

From my initial phone call

From my initial phone call, to the service technician, Jay, everyone gave me excellent customer service. Their internet service has been terrific and I love knowing that if my needs mean I need more bandwidth, they can provide it easily!

December 13, 2022
Rated 5 out of 5 stars

Great Service

Spoke with Shawn. Explained process, billing,etc.and set up installation for 12-16. Jay was great too. Installed antenna, hooked up service and we have real internet!!! Couldn't be happier.

December 7, 2022
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Rated 1 out of 5 stars

Lack of Customer Service

I was to have service set up on Dec 2nd and when the installer got to our house and spent a good 30/40 mins trying to connect to your tower I was told that he couldn’t install today and that someone would call me and fill me in on why I it wasn’t installed..
I’m still waiting for that call….

December 2, 2022
Rated 5 out of 5 stars

It is worth trying out

It was a smooth process from setting up the account to installation. Every person I have contacted and communicated with is professional and competent. No installation fee is a big plus. Nothing is hidden, as advertised. The Internet is up to speed. I am a very happy customer.

November 17, 2022
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Rated 5 out of 5 stars

Great technician

Technician on time, professional, answered all my questions. Started my setup. Changing all my connected items was simple and fast.

November 30, 2022
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Rated 5 out of 5 stars

The installation of our satellite…

The installation of our satellite service occured promptly as promised and the upgrade in quality was immediately noticeable. Would recommend Simply Bits to anyone looking to optimize their computer experience.

October 14, 2022
Rated 5 out of 5 stars

I will definitely be recommending your service to friends and family😊

Great customer service, quick and easy to get set up with an appointment for a technician to connect service at my address. The technician was very knowledgeable, professional, and courteous. He called with an eta and arrived at the estimated time I was given and was at my residence for no more than an hour. He also explained to me in detail what he did and walked me through the app set up. Thank you Simply Bits!!!
I will definitely be recommending your service to friends and family!!!

October 19, 2022

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