simply colors Reviews 

1,133
TrustScore 4.5 out of 5

4.4

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Rated 5 out of 5 stars

If it's so lazy for me to buy stuff with my kids at offline stores, then I enter this website, pack the whole basket with different sutff for them and then make an order. Simple? As a pie, actually.... See more

Rated 5 out of 5 stars

Excellent service: easy to use website, simple payment process and prompt delivery Quality product: it is hard to find a tennis bag that you can personalise for an adult! Everyone seems to concentra... See more

Rated 4 out of 5 stars

I would have given 5☆ but was dissapointed and frustrated that none of the discount codes online via fb or email subscription worked so placed the order anyway. Sent an email and was told all codes w... See more

Rated 5 out of 5 stars

Excellent personalised customer care. Fast and very friendly. Ordered items were beautiful, arrived safely and exactly what expected. Quality of items is amazing! Thank you for all the help as order... See more

Company details

  1. Children's Clothing Store
  2. Gift Shop

Written by the company

Personalised clothing and accessories for babies, children and adults


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

1K reviews

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4.4

All reviews

(1,133)

0 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Have not received my item yet

Have not received my item yet. When I ordered before, it always came in good time. It’s been a very long time, and have received a review email, for an item I did not receive!

May 16, 2020
Unprompted review
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Rated 5 out of 5 stars

Great service

Great service. I ordered this last month and it came quickly and it was exactly as I expected.

April 6, 2020
Unprompted review
Rated 5 out of 5 stars

Personalised New Baby Harlequin Rabbit Soft Toy

I ordered The Personalised New Baby Harlequin Rabbit Soft Toy last week for my Niece's new Baby Girl -it arrived very quickly - wanted to check it out before forwarding the Present - Absolutely delighted - it is so cute and beautifully made - Recipient delighted as well.

Would highly recommend

March 30, 2020
Unprompted review
Rated 1 out of 5 stars

Poor customer Service

I emailed Simply colors about my package which I DID NOT RECEIVE and I am yet to get a reply. Poor poor customer service.

March 27, 2020
Unprompted review
simply colors logo

Reply from simply colors

Thank you for taking the time to leave your feedback. I have looked into your order and it seems your email was missed by us, please accept our apologies, your email arrived on the day we furloughed most of staff due to the UK lockdown.

The tracking of your order shows it was delivered and signed for on the 20th March. It did take longer than we would expect to get from the UK to the USA but due to Covid-19 deliveries are being impacted in some areas.

Rated 5 out of 5 stars

Website nice and easy to use

Website nice and easy to use. A little disappointed on the very limited range of colours available. Did like the fonts available for personalisation and very good delivery time. This is my third purchase from Simply Colours and have been entirely satisfied every time. Thank you.

March 21, 2020
Unprompted review
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Rated 5 out of 5 stars

Favourite Present

Great service (easy to order, helpful telephone advice given, efficient turn-around) and great product (reasonable price for unique item, good quality material). Wanted to buy something special for new baby and his dinosaur-mad brother. The personalised shirts were just perfect. To quote the boys’ mother “they’re my favourite present for the boys this Christmas.”

February 1, 2020
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Rated 3 out of 5 stars

Slightly disappointed.

I was delighted to find a company that could do exactly what I wanted in personalised clothing. Unfortunately, the items I chose were due to be discontinued so I had to compromise on colours. I still placed an order. Out of the 6 items received - 3 were incorrect! Two were the wrong colour and 1 had the wrong motif - equates to a 50% failure rate!
I spoke to the company on the phone who were as surprised as I was at the failures. Unfortunately, the incorrect motif could not be changed as there were no more tops in that colour. The 2 colour problems were replaced with the correct colours and the incorrect ones returned. These were xmas presents so time was of the essence!!
I was promised a refund of at least the postage that I paid to return the incorrect items but nothing ever happened.
Slightly disappointed in the whole thing.
The quality and sizing of the items were, however, excellent. I would certainly look at this company again if I required personalised clothing.

January 27, 2020
Unprompted review
Rated 5 out of 5 stars

Excellent product

Excellent product and service ,my grandsons aged 9 and 5 loved them and I had to order one for the 7 yr old grand daughter

January 16, 2020
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Rated 4 out of 5 stars

Great Speedy Service

It was a shame that what I had ordered online wasn’t in stock in reality. A member of the team phoned me the same day and I was able to choose different colours and still have the item personalised and delivered in time for Christmas (it was close!) I recommend Simply Colors for their speedy professional, helpful approach. Thank you.

January 5, 2020
Unprompted review

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