I saw the simply personalized ad on prime it said, "17.99 for a personalized front plate and for the combo add $3 more and get a license plate frame. In about 6 days a package came with just a frame.... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
It’s a fabulous gift. Several pages were a bit blurred (or copied poorly) and the print so small, perhaps too many articles to jam on one page. A suggestion only, enlarge the print and focus... See more
Wow, what an amazing gift! Purchased this for my Dad's 75th birthday & didn't realize it was going to be the front page of every edition for every year since his birthdate. Very nice format & for the... See more
I ordered this book as a Christmas gift for my husband and I couldn't be happier. We watched the lunar landing together the first summer we were dating , so this book has special meaning. And the co... See more
Company details
Information provided by various external sources
Personalize all our bespoke one-of-a-kind personalized gifts that are made to order with your names, messages, occasions and more!
Contact info
Signature Gifts Inc. PO Box 1866, Rahway,, 07065, Rahway, United States
- 1 866 635 1296
- info@simplypersonalized.com
- www.simplypersonalized.com
3.8
Great
533 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Awesome gift idea!
Wow, what an amazing gift! Purchased this for my Dad's 75th birthday & didn't realize it was going to be the front page of every edition for every year since his birthdate. Very nice format & for the most part every page is easily readable. I was a little worried it wouldn't come in time. Even though I ordered it 3 weeks before his party, it came just the day before. So, make sure you give yourself plenty of buffer, especially if you have to order it back as far as I did ;-) You won't be disappointed though!
January 20, 2020
Unprompted review
Advertisement
My thoughts of Simply Personalized
I was very impressed with the efficient and prompt reply’s to all calls. I was pleased with the beautiful case for this special gift. Recipients of both gifts were very pleased and impressed. I would recommend Simply Personalized to anyone. The staff (especially Rachel) are awesome.
January 20, 2020
Unprompted review
Ordered a yearly newspaper book for a…
Ordered a yearly newspaper book for a gift. Ordered on 1-1-20 and paid 29.99 for expedited shipping. Product didn’t ship out until 1-14 so the expedited shipping was a waste of money since it took so long to actually ship. Original confirmation email said production time was 4-5 days. Nope, waaaay longer then that.
January 16, 2020
Unprompted review
Reply from Simply Personalized
Thank you for your review.
We are sorry to hear this.
Due to an unprecedented demand at this time, unfortunately did caused slight delays with some of our orders, which we sincerely apologize for.
Your complaint has been passed to our Customer Service Team and a representative will be in contact with you shortly.
Once again, we do apologise for all inconvenience caused.
If there is anything more, we can help you with please do not hesitate to contact, you can reach us between 9am - 12pm East Coast Time on 866 635 1296 or alternatively you can email us on info@simplypersonalized.com
Kind Regards,
The Simply Personalized Team
Satisfied customer
Quick, efficient service, front page delivered as promised. Overall, very positive experience..
January 16, 2020
Unprompted review
Awesome work
Awesome work, great story. Didn't misspell the personalized names, very satisfied.
January 13, 2020
Unprompted review
Advertisement
Good resource for personalized gifts
I was looking for a Sports related item for a Christmas gift and this was a perfect gift. The recipient was extremely happy with the gift. Money well spent!
January 9, 2020
Unprompted review
No I'm not satisfied
No I'm not satisfied. I ordered something for Christmas for my soon to be father in law on December 21st. Here it is January 6th & I have yet to get a tracking number or my product. It cost me almost $90. I cant review a product that I never received.
January 6, 2020
Unprompted review
Reply from Simply Personalized
Thank you for your review.
We are sorry to hear this.
As your order was placed after our cut off date for guaranteed Christmas delivery, production did not start on your order until after the festive period. We do apologize if this was not clear on the website during the ordering process.
We can see that you were in contact with a member of our Customer Service team who has now successfully dealt with your complaint.
Once again, we do apologise for all inconvenience caused.
If there is anything more, we can help you with please do not hesitate to contact, you can reach us between 9am - 12pm East Coast Time on 866 635 1296 or alternatively you can email us on info@simplypersonalized.com
Kind Regards,
The Simply Personalized Team
Haven't received my items and don't…
Haven't received my items and don't know if they have even shipped yet. No communication whatsoever .
Ordered on December 4th.
Lousy customer service !!!
January 6, 2020
Unprompted review
Reply from Simply Personalized
Thank you for your review.
We offer our sincerest apologies for the disappointment caused over the Christmas period. I can see from your order notes that the items ordered were lost in transit via the United States Postal Service therefore we contacted you to confirm whether a replacement was required, which it was so we processed a new order via a courier service and was received in the New Year. Once again, sorry for any disappointment caused, if you require any further assistance, please contact us at info@simplypersonalized.com
Kindest regards
Simply Personalized.
Advertisement
I ordered my product days ago and I…
I ordered my product days ago and I still don’t have it. What happened to the advertised SLA?
January 3, 2020
Unprompted review
Reply from Simply Personalized
Thank you for your review.
We are sorry to hear this.
The item that you have ordered, this does have a production lead time of 4-5 business days and a further 3-8 business days on a standard delivery. We do try and make our lead times as clear as possible on the website during the ordering process. After tracking your item, this was successfully delivered by USPS within these times.
We hope that you are pleased that upon receipt, you were happy with the item.
If there is anything more, we can help you with please do not hesitate to contact, you can reach us between 9am - 12pm East Coast Time on 866 635 1296 or alternatively you can email us on info@simplypersonalized.com
Kind Regards,
The Simply Personalized Team
I ordered my product 16 days ago and…
I ordered my product 16 days ago and still haven't received a notification that it has shipped. There wasn't anything on the website about orders being delayed, and when I called some spoke with someone they seemed unsure as to when I'd get my order. They were friendly enough, but not very helpful.
January 3, 2020
Unprompted review
Reply from Simply Personalized
Thank you for your review.
We are sorry to hear this.
Looking into your order, this was placed after our cut off date for guaranteed Christmas delivery. We do apologize if this was not made clear on the website during the ordering process.
We are pleased that upon receipt, you were happy with the item.
If there is anything more, we can help you with please do not hesitate to contact, you can reach us between 9am - 12pm East Coast Time on 866 635 1296 or alternatively you can email us on info@simplypersonalized.com
Kind Regards,
The Simply Personalized Team
This is not my first time ordering…
This is not my first time ordering personalized calendars. They are lovely and unique. Just as described. Will definitely order again!
January 2, 2020
Unprompted review
Arrived incredibly slowly
Arrived incredibly slowly. Product was good.
January 2, 2020
Unprompted review
Reply from Simply Personalized
Thank you for your review.
We are sorry to hear this.
All our items are bespoke and made to order, therefore a production time is quoted along with delivery. We do try and make this information as clear as possible during the ordering process.
We can see from your order, that your item was shipped and delivered within your quoted lead times.
We are pleased that upon receipt, you were happy with the item.
If there is anything more, we can help you with please do not hesitate to contact, you can reach us between 9am - 12pm East Coast Time on 866 635 1296 or alternatively you can email us on info@simplypersonalized.com
Kind Regards,
The Simply Personalized Team
Advertisement
Order IL6431 was never delivered.
December 31, 2019
Unprompted review
Reply from Simply Personalized
Thank you for your review.
I have checked the details regarding your order and I can confirm that we sent an email the following day after placing your order, as there was a stock issue with the requested date. Due to this your order remained on hold until we heard back from you, unfortunately we did not get a response until the following month where you confirmed that the order could be cancelled and we processed the cancellation accordingly.
Kindest regards
Simply Personalized.
Unsatisfied
I never received a confirmation email confirming my order had been received. I reached out via email about two weeks after I completed the order online to ensure everything had been processed properly- I never got a response. Unfortunately, I won’t be using this company again.
December 30, 2019
Unprompted review
Reply from Simply Personalized
Thank you for your review.
Sorry to hear of your disappointment, we have looked into the details of your order and can confirm that an email confirmation was sent to the email address provided on the order, shortly after your order was confirmed however this may have gone into your junk mail if not received in your main inbox?
As the item was requested after our cut off period guaranteeing Christmas delivery, your tracking confirms that delivery was made on the 31st December. We do apologise for any confusion caused during your order process and tracking, if you need any further assistance please contact us at info@simplypersonalized.com
Kindest regards
Simply Personalized.
Personalized Miami Dolphins History Book
I recently purchased the NY Giants Personalized History Book and the Maimi Dolphins History Book. The Giants book was a good product. The Miami Dolphins was no where even close to the quality of the Giants book. The Miami book text was blurry and difficult to read. Having two different books at the same time for comparison was an eye opener. Not sure why the quality of the Miami book was terrible. The books did come in a timely manner and packaged with no shipping damage. Not sure what the company's refund policy is but you may want to check that out prior to purchase.
Tom B.
December 30, 2019
Unprompted review
Reply from Simply Personalized
Thank you for your review.
We are sorry to hear of your disappointment. We cannot see any correspondence from you regarding the product quality however we will get a member of our customer service team to contact you to discuss further.
Kindest regards
Simply Personalized.
It was impossible to get someone on the…
It was impossible to get someone on the phone and emails went unanswered trying to track down a package.
December 30, 2019
Unprompted review
Reply from Simply Personalized
Thank you for your review.
Sorry to hear of your concerns with regards to contacting us and tracking your order, a member of our customer service team will be in contact.
Kindest regards
Simply Personalized.
Advertisement
Horrible Company
Horrible! I would give zero stars if I could. My product has NOT arrived! Missed Christmas and Sent 3 emails and have called 4 times. NO RESPONSE!
December 28, 2019
Unprompted review
Reply from Simply Personalized
Thank you for your review.
We are sorry to hear this.
Looking into your order, we can see that this was placed after our Christmas cut off, however we do apologize that you were still given an estimated delivery time which showed delivery before Christmas.
From tracking your order with UPS, your order has now been successfully delivered.
We have passed your review to our Customer Service team who will be in contact with you shortly.
Once again, we do apologize for all inconvenience caused.
Kind Regards,
The Simply Personalized Team
INTERESTING year for sure....
INTERESTING year for sure....
so i placed 2 orders.....1 with 1 item, 1 with 3 items. The one with 1 item came a long just fine. The 1 with 3 items came in 3 shipments and surprise! a fourth! We received someone elses order as well.
It would be helpful to have a better status, in progress, of orders to track purchases. Calling the 8xx number is a waste of time, and email took time to respond - which they did - but the response was not helpful in providing status of my order, just "its in the process."
We have not had this type of experience in past years - and we have been customers for some time, so will chock it up to the holidays.....next year will tell.
December 27, 2019
Unprompted review
Reply from Simply Personalized
Thank you for your review.
We are really sorry to hear that you have not had a good experience with us.
Our customer service team are on hand from 9am-12pm East Coast time, Monday-Friday. During busy periods the phone lines do get busy however your call would be answered as soon as an adviser becomes available.
In regards to receiving an item which you had not ordered, due to the bespoke nature of the product and the time of year, this is unfortunately down to human error.
Once again, we do apologise for all inconvenience caused.
If there is anything more, we can help you with please do not hesitate to contact, you can reach us between 9am - 12pm East Coast Time on 866 635 1296 or alternatively you can email us on info@simplypersonalized.com
Kind Regards,
The Simply Personalized Team
I tried to check on a gift I bought, no service!!
I tried to check on a gift I bought on December 6, 2019. December 20th I realized I was missing a gift. Checking threw my emails I realized I never received a tracking number. When I tried to contact the company all I got was a recording telling me they were busy and the website had a message that order tracking was down due to being busy. When I sent an email I got a canned reply email response that someone in customer service would get back to me. I tried several times to contact them no one ever got back to me. The gift arrived on December 23rd.
December 27, 2019
Unprompted review
Reply from Simply Personalized
Thank you for your review.
We are sorry for any confusion caused with regards to delivery, we do quote between 7-13 business days for arrival on the service requested on your order. We are pleased to hear that the item arrived safe and in time for your event.
If you require any further assistance please contact us at info@simplypersonalized.com
Kind regards
Simply Personalized.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.