Hello! Someone Ive ORDERED FROM THIS COMPANY 3WEEKS AGO,STILL HAVENT GOTTEN MY MERCHANDISE! I ASK FOR A REFUND, AND NO ONE STILL HAVENT RESPONDED! I WANT MY DAM MONEY! SIMPLY PLEASURE! DO NOT ORDER FR... See more
Company replied
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See what reviewers are saying
I have just had an extremely positive experience using the online chat function on SP website. The assistant Jasmine put me at ease immediately and offered some really great advice for my choic... See more
Bristol branch. Had a family member go in to be told his 'custom was not welcomed' and that he was banned. The male server refused to give a reason as to why and said 'you know what you did,' provid... See more
Visited the Taunton store today and was pleasantly surprised with the store selection! The staff member was friendly and extremely knowledgeable with products and uses. They helped me decide what woul... See more
Company details
Information provided by various external sources
Simply Pleasure is an award-winning adult retailer and joins Prowler, Prowler RED and Soho Original Adult Store under the ABS Group banner of adult stores. With 24 stores and 130 staff across the country, we’re also the UK’s largest adult retailer and we’re known for our wide variety of sex toys, vibrators, cock rings, lubricants, sex essentials and more. We give you access to affordable sex toys, but also stock luxury vibrators and adult brands. Our range of strokers and masturbators for him has made us a leader in men's pleasure, while our bullets, clitoral vibes, and rabbits have made us a front-runner in pleasure products for her, too.
Contact info
ABS Group, Spring Lane, Forest Gate, BH24 3FH, Ringwood, United Kingdom
- 0800 1223 669
- customercare@simplypleasure.com
- www.simplypleasure.com
3.1
Average
209 reviews
Replied to 33% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
My wife found it uncomfortable.and…
My wife found it uncomfortable.and considered it very expensive compared to others
July 2, 2019
Unprompted review
Great delivery and very discreet thanks…
Great delivery and very discreet thanks to all the staff
June 9, 2019
Unprompted review
Item worked as expected.
June 5, 2019
Unprompted review
I still haven’t Recieved my item
June 3, 2019
Unprompted review
Easy,fast
Very nice item, good price, very fast delivery.
Highly recommend
Thanks.
May 3, 2019
Unprompted review
I like the shop but the staff need to…
I like the shop but the staff need to leave the customers to browse instead of the moment you walk in hounding them to find out if they are looking for anything in perticular. Nobody knows what they want till they do brows
April 2, 2019
Unprompted review
Excellent value
Excellent value, easy quick process. The missus loves the products and we're having great fun.
April 2, 2019
Unprompted review
Company deals promptly with and…
Company deals promptly with any issues....most products are good...
March 26, 2019
Unprompted review
I got a very bad irritation
March 6, 2019
Unprompted review
Quick safe delivery
March 5, 2019
Unprompted review
Shocking service and unhygienic
Purchased an item that would not charge. Took it back to be told they need to keep. Overnight to 'fully test'. Return next day to be told everyone's had a go and its fine. This is despite the manageress struggled to turn it on. Then she puts it back in box and hands it over without so much as cleaning it. When I say I'm not happy with this she tells me there's no point complaining they won't do anything else!
March 4, 2019
Unprompted review
Very good service and products
March 3, 2019
Unprompted review
Great quality and great price
March 3, 2019
Unprompted review
Grown up service for grown ups
Not so long ago I used to find that this market was dominated by junk sellers and weirdos but Simply Pleasure makes it mainstream, pleasant and normal to want, buy and use these items. I got great advice on the phone, with the woman sharing personal experiences and tips, purchased online easily and the discretely packaged item arrived really fast. Very happy with the whole experience.
February 8, 2019
Unprompted review
Don’t judge a product by its cover
Delivery and packaging was excellent.The product didn’t meet the same standards
February 5, 2019
Unprompted review
Good service quick delivery
February 5, 2019
Unprompted review
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