SimplyVAT Reviews 

I'm a bit puzzled as I write this because the reviews on here are a lot higher than what I have experienced. SimplyVAT was professional and prompt in the beginning and also, upon reading the reviews I decided to move forward. After payment was complete, everything went downhill from there. Response times went from max 24 hours to days and even weeks. There are no communication regarding timeline as I simple don't hear back from them. When I do get a response, it's short and brief and usually does not answer the question I have asked. Extremely disappointed. You will continually hear the excuse of "due to high demand, we are running slower than usual" I understand it is busy times with regulations changing but it would be nice to get an update more frequently than once every several weeks. I would not recommend this company as I regret my decision greatly.

When Some Cruise ships decided to have UK domestic Voyages, which required our stores inside cruise ships to obtain UK VAT, my Boss asked me to contact Deloitte to obtain UK VAT. I decided to go with SimplyVAT. Not only I saved my boss tens of thousands of dollars, I had an amazing experience with Simply VAT. When I told Anna Lodge that we are in a rush because Royal Caribbean will have a voyage very soon, she did everything possible to get our VAT ID number in record time.

End up overpaying VAT. So B2B transactions on Amazon in Italy that Amazon has charged no VAT for, SimplyVAT tell me some of the customer VAT IDs are invalid and I must pay VAT. On further investigation, I find out SimplyVAT only checks valid VAT IDs against VIES - so if the Italian business has never registered in VIES and it is a domestic B2B sale in Italy then SimpyVAT is incorrectly flagging up invalid VAT IDs. On reporting this to them, they confirm that is the case - but if I want them to check the valid VAT IDs against the Italian domestic database then I will have to pay extra, or I can just carry on paying VAT on transactions the customer hasn't been charged VAT (and therefore sell at a lose).
So SimplyVAT have 1. Poor systems that can't correctly calculate the VAT. 2. Poor customer service after reporting the issue, that they want to charge you more, rather than fixing their systems.
So maybe their T&Cs should say we will do our best to roughly calculate your VAT, but you may actually be overpaying! I hate to think how much extra the Italian government has got from SimplyVAT customers who do not realise they are paying too much.
Considering the premium prices you pay for this service, it was disappointing.

We have been working with them for 2 years and i must admit they are great. They have deep understanding of the topic and grat customer support. We had 3 audits and all went great. Thanks to the simpyvat team

Amazing & quick onboarding process - very friendly and helpful account managers/customer team!

I have been with Simply VAT for a couple of years now and they have really helped me lately come to grips with all the new rules and abbrieviations. Abhay in particular was very kind and helpful navigating me through the (painful and confusing) new rules since leaving the EU. Abhay understands the pressures small companies like mine are under and was so patient with me. I really felt that he genuinely wanted to help and get the matter resolved. Customer service was excellent.

simplyVAT has been very helpful throughout the process, a special shout out to Anna (our onboarding manager) and Jessie (our client manager). Our case is slightly more complicated due to the existence of crowdfunding, but Anna has been patiently addressing all our concerns, getting references from their technical team, and ultimately answered all our questions, and ensuring we are registering at the right countries and right period!

Anna and Jessie always answer questions on a timely basis, and when I use the term "answer", meaning they are really resolving the question, not merely responding.

It has been a great pleasure working with simplyVAT so far. Professional, friendly and helpful!

SimplyVAT is a very professional…
SimplyVAT is a very professional company, they are always helpful when you need them or have a question dealing with international tax authorities. We have been their customer for over 3 years now and never had any issues.

I paid for my VAT deregistration since three months, but I still did not get any confirmation for that. Not professional.

Had scheduled a 15 minutes Skype call with them, but nobody showed up. Very unprofessional. If they canceled the meeting, they should have told.

We have used Simply VAT for many years now to manage our European VAT obligations in DE,IT,FR,ES,CZ, PL, AT and NL and can thoroughly 100% recommend

All account managers are very professional and responsive to any queries that arise

10 out of 10

Excellent service provided by knowledgeable people, highly recommend. Special thanks to Michaela & Besi in particular who seem to work around the clock to get the job done.

Many thanks for making this minefield a little easier to navigate.

Simply VAT have prepared our EU VAT returns for a number of years now and have always provided great service. (We had used others in the past and had bad experiences, KPMG and Avalara) Simply VAT provide a professional and efficient service. Also I would like to make a Special mention that Elke has helped us with problems we had importing a container into DE post Brexit, nothing was too much trouble for her. Would definitely recommend.

I just went through the VAT number registration in UK and Germany, and all the process has been very smooth and clear. Anna was assigned to me for the onboarding and she's been always present and ready to answer all my questions. I am very happy so far with SimplyVat.

I set up with Simply VAT to help with historical issues my current accountant could not help with, and begin our European registrations.
They have been patient at every step and explain everything in layman's terms. Other services often neglect you after on boarding especially as a small business, however with a year on and communication is still as quick and thorough as day 1.
I don't feel any question is too small for my account manager. It is a very professional service I can feel confident in - i'm very pleased I found them and would recommend them highly.

Simply VAT are awesome! Stana who is our client manager is attentive, comprehensive and fills us with confidence that our VAT will be done correctly. She is quick to respond and a real pleasure to work with.

A very professional firm that has taken the pain away from our monthly EU VAT filings. I can only vouch for their high level of service and quick response time to our various questions. What a difference from our previous provider (VatGlobal). Do not hesitate to use them.

SimplyVAT has always been a great company to work with; friendly, thorough, professional and willing to go the extra mile. We would have struggled with our VAT questions in Europe, had it not been for SimplyVAT and their fast and reliable service.
I am happy to recommend SimplyVAT
Lennart Wallgren

They helped me set up and register my Hong Kong Company for VAT (and got my company an EORI) - I'm based in Australia so it's a complicated set up.

The support is first class and extremely proactive (thank you Hannah!)

I was just audited by the HMRC and the team helped navigate the waters effortlessly (came out unscathed - phew!) The HMRC claimed I owed them over £7k - Hannah was able to demonstrate the company only owed £119 - hence this review - they deserve it.

Quarterly activity and EOFY submissions are reasonably priced.

Highly recommended. You're in safe hands.