Sinclair & Rush UK Reviews 1,107

TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company for its excellent products, highlighting their quality and effective descriptions on the website, which makes finding the right item easy. Many people also appreciate the fast and efficient delivery service, often noting next-day arrivals and competitive pricing. The overall service, including helpful staff and easy ordering processes, receives frequent commendation. However, some customers also noted issues with the delivery service, specifically mentioning problems with delivery partners, which led to delayed or undelivered items. A few other people also felt that the packaging could be improved, with some customers noting issues with the materials used.

What people talk about most

Product

People report positive experiences with product quality and selection. Many customers praise the excellent... See more

Delivery service

Consumers generally express satisfaction with the delivery service, frequently highlighting its speed and... See more

Service

Reviewers mention positive feedback about service. Customers consistently praise the fast, efficient, and... See more

Quality

Clients share positive opinions on quality, frequently highlighting the excellence and high standard of... See more

Order

Customers generally express satisfaction with the ordering process. Many reviewers highlight the efficiency... See more

Reviews shaping this summary

Rated 5 out of 5 stars

On a day when few were working 2/1/2026 i called Sinclair and Rush slightly embarrassed as i only wanted to place a low value order. It all adds up said Fred ( not right said Fred ) and he deliver... See more

Company replied

Rated 5 out of 5 stars

Excellent service from Sinclair & Rush UK. I've placed multiple orders with them and have always received the same level of service. I would recommend them to anyone looking to place an order.

Company replied

Rated 5 out of 5 stars

The customer service operator was very helpful and pushed the order through to get shipped the same day as we were on a tight deadline. She then phoned me the following day to check that I had receive... See more

Company replied

Rated 5 out of 5 stars

The company supplied the correct product but the Delivery Company messed up. The driver said that he could not access the site but had no problem the following day. Do not use them again would be my a... See more

Company replied


Company details

  1. Manufacturer
  2. Foam Rubber Supplier
  3. Packaging Store
  4. Plastic Products Supplier
  5. Rubber Products Supplier

About Sinclair & Rush UK

Written by the company

view products visit website about us contact us

Manufacturer of Plastic, Rubber and Foam Components.

Sinclair & Rush are a Global Manufacturer of Vinyl Dip Mouldings, Injection Mouldings and Plastic Extrusions. Our standard catalogue range includes Protective Plastic Caps and Plugs, Masking, Handle Grips, Packaging and much more. We have built stocks of many consumable Plastic Components and produce at our factories spread across 4 continents.

Whether you need a reliable supply of standard components, or full project management of unique custom mouldings, Sinclair & Rush have the experience and expertise to help.

We are proud to have achieved ISO 9001:2015 and ISO 14001:2015 status in the UK. We meet the internal Audit Standards of many key Automotive Manufacturers and are working towards IATF 16949 Certification globally. Our quality team ensure that we maintain high standards for both production and administration.

Further to meeting the ISO standards for Environmental Management Systems, we believe that as a Plastic Manufacturer it is important to invest in the development of materials and process to further enable recycling and ethical supply chains.

Sinclair & Rush have been moulding Plastic and Rubber components since 1950, having developed methods and specialist materials within the Industry. Our UK based Sales Team are available to assist with product selection. Ordering is simple with our modern e-commerce platform.

Delivering great customer service is a priority for all of us at S&R and we are proud to showcase customer feedback with Trustpilot.


Contact info

4.8

Excellent

TrustScore 5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 75% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fast

Fast, efficient delivery and quality goods.

July 17, 2025
Sinclair & Rush UK logo

Reply from Sinclair & Rush UK

Many thanks for your review Nigel

Rated 5 out of 5 stars

Excellent quality , product and service

Easy to buy. Had some questions and got a reply back really quickly and was most useful . Fast delivery , good value , quality product

July 25, 2025
Sinclair & Rush UK logo

Reply from Sinclair & Rush UK

Thank you for your review

Rated 5 out of 5 stars

Easy to access website

Easy to access website. Really helped being able to order a sample. Easy payment and prompt, quick delivery.

July 10, 2025
Sinclair & Rush UK logo

Reply from Sinclair & Rush UK

Thank you for your review

Rated 5 out of 5 stars

Excellent service

I dealt with Elaine who was very helpful in enabling me to source the right product, which arrived promptly.

July 9, 2025
Sinclair & Rush UK logo

Reply from Sinclair & Rush UK

Thank you for your review David

Rated 5 out of 5 stars

Excellent service

Excellent service, quickly dispatched and received.

June 29, 2025
Sinclair & Rush UK logo

Reply from Sinclair & Rush UK

Thank you for your review Mick

Rated 5 out of 5 stars

Good value

Good value. Very happy with them

May 12, 2025
Sinclair & Rush UK logo

Reply from Sinclair & Rush UK

Good Morning Paul, Thank you for your review

Rated 4 out of 5 stars

Square 2 mm tube

Prompt delivery. Thank you. Unfortunately the product was not appropriate for required use.

May 12, 2025
Sinclair & Rush UK logo

Reply from Sinclair & Rush UK

Good Morning, Thank you for your review would you like a Sales rep to make contact to assist you in locating the correct part?

Rated 5 out of 5 stars

The company supplied the correct…

The company supplied the correct product but the Delivery Company messed up. The driver said that he could not access the site but had no problem the following day. Do not use them again would be my advise to S&R UK.

May 16, 2025
Sinclair & Rush UK logo

Reply from Sinclair & Rush UK

Many thanks for your review, sorry about the delay with the courier company

Rated 1 out of 5 stars

I’m still waiting for the delivery

I’m still waiting for the delivery

May 1, 2025
Sinclair & Rush UK logo

Reply from Sinclair & Rush UK

Good morning, I have just spoken to the couriers, they have returned your order to us so I have asked the team to ship back out today for delivery tomorrow, many apologies for this delay, the couriers have really let us down this time. Please do let me know if there are any further issues- I can confirm that delivery has now been made

Rated 5 out of 5 stars

Great tough product

Great tough product. I rolled it into a tube and slipped it into the gutter. It then expanded to hold its self in place.

Seems to work well although it’s only been a week since it was fitted.

April 30, 2025
Sinclair & Rush UK logo

Reply from Sinclair & Rush UK

Thank You Clive for the review

Rated 5 out of 5 stars

Ordered and received the next day

Ordered and received the next day ! Fantastic 👏🏻👏🏻👏🏻👏🏻👏🏻👏🏻👏🏻👏🏻👏🏻👏🏻👏🏻👏🏻👏🏻👏🏻👏🏻👏🏻

April 24, 2025
Sinclair & Rush UK logo

Reply from Sinclair & Rush UK

Thank you Mark for taking the time to leave this review!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look