On a day when few were working 2/1/2026 i called Sinclair and Rush slightly embarrassed as i only wanted to place a low value order. It all adds up said Fred ( not right said Fred ) and he deliver... See more
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Review summary
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Excellent service from Sinclair & Rush UK. I've placed multiple orders with them and have always received the same level of service. I would recommend them to anyone looking to place an order.
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The customer service operator was very helpful and pushed the order through to get shipped the same day as we were on a tight deadline. She then phoned me the following day to check that I had receive... See more
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The company supplied the correct product but the Delivery Company messed up. The driver said that he could not access the site but had no problem the following day. Do not use them again would be my a... See more
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Company details
About Sinclair & Rush UK
Written by the company
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Manufacturer of Plastic, Rubber and Foam Components.
Sinclair & Rush are a Global Manufacturer of Vinyl Dip Mouldings, Injection Mouldings and Plastic Extrusions. Our standard catalogue range includes Protective Plastic Caps and Plugs, Masking, Handle Grips, Packaging and much more. We have built stocks of many consumable Plastic Components and produce at our factories spread across 4 continents.
Whether you need a reliable supply of standard components, or full project management of unique custom mouldings, Sinclair & Rush have the experience and expertise to help.
We are proud to have achieved ISO 9001:2015 and ISO 14001:2015 status in the UK. We meet the internal Audit Standards of many key Automotive Manufacturers and are working towards IATF 16949 Certification globally. Our quality team ensure that we maintain high standards for both production and administration.
Further to meeting the ISO standards for Environmental Management Systems, we believe that as a Plastic Manufacturer it is important to invest in the development of materials and process to further enable recycling and ethical supply chains.
Sinclair & Rush have been moulding Plastic and Rubber components since 1950, having developed methods and specialist materials within the Industry. Our UK based Sales Team are available to assist with product selection. Ordering is simple with our modern e-commerce platform.
Delivering great customer service is a priority for all of us at S&R and we are proud to showcase customer feedback with Trustpilot.
Contact info
19 Laker Road, ME1 3QX, Rochester, United Kingdom
- 01634 686504
- sales@sinclair-rush.co.uk
- www.sinclair-rush.co.uk
4.8
Excellent
1K reviews
Replied to 75% of negative reviews
Typically replies within 24 hours
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An exemplary sample!
Only needed a sample but the service was remarkable. I will be ordering very soon.
April 21, 2025
Reply from Sinclair & Rush UK
Thank you so much for your kind words and for taking the time to leave us a review on Trustpilot! Your feedback means the world to us.
Reply from Sinclair & Rush UK
Thank you for leaving us this review.
Fantastic product and service
really impressed with the protective netting product, great quality and affordable. it has saved so much time already for packing parts that we send out and will soon be looking to get more different sizes of the netting on our shelves to cover more products
I did have to contact the customer service team due to a DHL issue but it was dealt with really quickly and i was kept in the loop with every new bit of info. would highly recommend to anyone
April 17, 2025
Reply from Sinclair & Rush UK
Thank you for leaving such a great and detailed review. We appreciate it. Also pleased your issue with DHL was resolved quickly!
Excellent Service and Delivery
April 6, 2025
Reply from Sinclair & Rush UK
Thank you Keith for leaving this review!
Reply from Sinclair & Rush UK
Thank you for leaving this review Troy!
Reply from Sinclair & Rush UK
Thanks Raymond for this review!
customer satisfaction means a lot to this company
I ordered on the web site. Confirmation, despatch and
delivery emails were sent next day so I had a clear picture of the whole process. Very efficient.
April 8, 2025
Reply from Sinclair & Rush UK
Thank you Laurie for leaving this review. We are pleased that you are happy with our communication throughout this process!
Short supply
Hi
We ordered 50 units and only got 47 can you send 3 out please
thanks
Mike Nixon
April 8, 2025
Reply from Sinclair & Rush UK
Hi Michael, thank for letting us know, we will discuss this wit our Warehouse Manager and will contact you in the morning to resolve this. Apologies for the inconvenience.
Sample service was impeccable
Sample service was impeccable, clear, simple system and fast, tracked delivery service. the item was good quality design and material, although ultimately not perfect for our use, but wouldn't hesitate to use Sinclair & Rush in the future
April 9, 2025
Reply from Sinclair & Rush UK
Thank you Craig 👍
Reply from Sinclair & Rush UK
Thank you Christopher for leaving us this review.
ordered sample for customer to review
ordered sample for customer to review, easy and straight forward process. Sample arrived promptly after online enquiry. Can recommend
April 8, 2025
Reply from Sinclair & Rush UK
Thank you Martin for leaving us this review.
Rapid response and delivery.
April 5, 2025
Reply from Sinclair & Rush UK
Thanks John for leaving this review.
I needed a sample item
I needed a sample item before committing to ordering.
S&R were good enough to send one to me for checking. As it happened, it was too small BUT I will take an exact measure and order with confidence.
April 7, 2025
Reply from Sinclair & Rush UK
Thanks John for taking the time to leave this review, we are pleased that you have been able to check sample size before ordering.
Goods arrived as described in good time.
March 25, 2025
Reply from Sinclair & Rush UK
Thank you for leaving us this review!
very helpful chat line - THANKYOU Elaine!
Elaine helped me to navigate the website to get what I needed, corrected my address and my order and got tube samples to me the next day - perfect
If only every company had this level of customer service!
April 11, 2025
Unprompted review
Reply from Sinclair & Rush UK
Thank you John for leaving this review! We are pleased that you are happy with Elaine.
Great service
Fast and great service, Elaine was very helpfull and informative of what we needed to complete the job. Will definately be using again
April 2, 2025
Unprompted review
Reply from Sinclair & Rush UK
Thank you Peter for leaving us this review! We are pleased that you are happy with the service given from Elaine :)
Reply from Sinclair & Rush UK
Thank you Trevor for leaving this review!
Reply from Sinclair & Rush UK
Thank you Nick for leaving this review!
Reply from Sinclair & Rush UK
Thank you so much for leaving this review!
An easy to navigate website and a fast…
An easy to navigate website and a fast delivery time.
March 26, 2025
Reply from Sinclair & Rush UK
Thank you for leaving us this review Joanne :)
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