On a day when few were working 2/1/2026 i called Sinclair and Rush slightly embarrassed as i only wanted to place a low value order. It all adds up said Fred ( not right said Fred ) and he deliver... See more
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The customer service operator was very helpful and pushed the order through to get shipped the same day as we were on a tight deadline. She then phoned me the following day to check that I had receive... See more
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Excellent service from Sinclair & Rush UK. I've placed multiple orders with them and have always received the same level of service. I would recommend them to anyone looking to place an order.
Company replied
Products were easy to find on the website, effectively described, allowing me to get what I wanted. Payment and shipping were easy. Product arrived quickly and seems good quality. Thank you!
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Company details
About Sinclair & Rush UK
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Manufacturer of Plastic, Rubber and Foam Components.
Sinclair & Rush are a Global Manufacturer of Vinyl Dip Mouldings, Injection Mouldings and Plastic Extrusions. Our standard catalogue range includes Protective Plastic Caps and Plugs, Masking, Handle Grips, Packaging and much more. We have built stocks of many consumable Plastic Components and produce at our factories spread across 4 continents.
Whether you need a reliable supply of standard components, or full project management of unique custom mouldings, Sinclair & Rush have the experience and expertise to help.
We are proud to have achieved ISO 9001:2015 and ISO 14001:2015 status in the UK. We meet the internal Audit Standards of many key Automotive Manufacturers and are working towards IATF 16949 Certification globally. Our quality team ensure that we maintain high standards for both production and administration.
Further to meeting the ISO standards for Environmental Management Systems, we believe that as a Plastic Manufacturer it is important to invest in the development of materials and process to further enable recycling and ethical supply chains.
Sinclair & Rush have been moulding Plastic and Rubber components since 1950, having developed methods and specialist materials within the Industry. Our UK based Sales Team are available to assist with product selection. Ordering is simple with our modern e-commerce platform.
Delivering great customer service is a priority for all of us at S&R and we are proud to showcase customer feedback with Trustpilot.
Contact info
19 Laker Road, ME1 3QX, Rochester, United Kingdom
- 01634 686504
- sales@sinclair-rush.co.uk
- www.sinclair-rush.co.uk
4.8
Excellent
1K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 50% of negative reviews
Typically replies within 24 hours
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Why ruin your reputation?
Sinclair & Rush may be a decent company, but their choice of DHL as a courier leaves me no choice but to give a one star rating. Apparently, delivery was attempted but no one was home. This is impossible as I was literally outside my front door the entire morning and exactly at the time of the attempted delivery! DHL blatantly lies about attempted deliveries (as per many reviews on Trustpilot). It is a wonder how they get away with it. Even more puzzling is why any company would choose to use DHL services and in the process, jeopardise their own reputation! I now avoid using any company that utilises DHL as their courier.
March 18, 2025
Unprompted review
Reply from Sinclair & Rush UK
Hi Mahomed, we will discuss this with our DHL contact, we do understand how important this is and how it reflects on our own business.
The post caps turned up and they fit.
I don't really like rating company's for doing there job but the post caps turned up and they fit, let's face it, these days even that's a bonus.
March 7, 2025
Reply from Sinclair & Rush UK
Thank you for taking the time to leave this review even though it is something you usually do. We appreciate it!
I have been dealing with Sinclair Rush…
I have been dealing with Sinclair Rush for over 15 years and always find the products to be consistently good quality. The on - line service is really good.
I did order the wrong items and had to send them back,
when my refund comes through it will be 5 stars for me.
March 3, 2025
Reply from Sinclair & Rush UK
Thank you Phillip, glad you have been happy with our service. We look forward to receiving the revised 5 stars :)
Reply from Sinclair & Rush UK
Thank you for leaving us this review!
always great and quick delivery.
February 25, 2025
Reply from Sinclair & Rush UK
Thank you for your review 👍
Excellent service in providing a sample…
Excellent service in providing a sample required
February 25, 2025
Reply from Sinclair & Rush UK
Great to hear, thanks Brian.
Look
Look, you're asking for compliments after I've rated you the best stars you can get. Exactly how needy are you? Do you not realise how irritating these requests are?
Be proud, grow up and smile!
And get off our backs.
February 11, 2025
Reply from Sinclair & Rush UK
Thanks Roger, we will check the initiation settings on our account.
Everything I required was held in stock…
Everything I required was held in stock and arrived by post quickly.
great communication from order to receipt of products.
February 11, 2025
Reply from Sinclair & Rush UK
Thanks Gary for leaving us this review. We are pleased that you are happy with our service all round!
Rapid response
Requested a sample part. Was received in a couple of days. Very quick and easy.
February 19, 2025
Reply from Sinclair & Rush UK
Thank you Debbie for leaving us this review! We are pleased that you are happy with everything!
Fast delivery and a great product
Fast delivery and a great product. Might need a lot more tubing so will buying more soon. A high quality product. Great company. Thank you
February 15, 2025
Reply from Sinclair & Rush UK
Thank you for leaving this review, we are pleased that you are happy with the product and us!
Quick turnaround & great service
February 6, 2025
Unprompted review
Reply from Sinclair & Rush UK
Thank you for leaving us this review!
Great service
Customer service is great as is their technical knowledge.
January 31, 2025
Unprompted review
Reply from Sinclair & Rush UK
Thank you Sara for the great feedback!
Reply from Sinclair & Rush UK
Thank you Gary for leaving us this review!
Great service
Extremely helpful Chat line, free sample received next day to enable the correct size cap to be ordered and fast delivery, excellent service.
January 28, 2025
Unprompted review
Reply from Sinclair & Rush UK
Thank you for leaving this review!
Perfect product
Product exactly what I wanted quick delivery and very pleasant staff.
February 4, 2025
Reply from Sinclair & Rush UK
Thank you for leaving us this review!
Very helpful and knowledgeable
Very helpful and knowledgeable, friendly people
February 11, 2025
Unprompted review
Reply from Sinclair & Rush UK
Thank you for leaving us this review!
Order was on time corr
January 31, 2025
Reply from Sinclair & Rush UK
Thank you for leaving us this review!
Good quality and fast delivery
January 20, 2025
Reply from Sinclair & Rush UK
Thank you for leaving us this review!
Great product and company!
Particularly liked that I could order a sample first to ensure they were the right size. Order arrived very quickly and order was half the price of another company!
January 25, 2025
Reply from Sinclair & Rush UK
Thank you Hilary for leaving us this review. We are pleased that you are happy with everything!
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