Sit 'n Sleep Reviews 

331
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 301 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, professionalism, and extensive knowledge, making the initial process comfortable and easy. Many people appreciated the personalized attention and detailed explanations, which helped them find the right product without feeling rushed or pressured. The delivery service is frequently highlighted as efficient, quick, and professional, with teams arriving on time and handling items with great care. Consumers found the overall service and user experience to be smooth and hassle-free, leading to high satisfaction with their purchases.

What people talk about most

Staff

Users describe positive interactions with staff, frequently highlighting their friendliness, professionalism,... See more

Delivery service

Reviewers mention positive feedback about delivery service, with many customers praising the speed and... See more

Product

People report positive experiences with product, with many customers expressing happiness and satisfaction... See more

Service

Reviewers highlight positive aspects of service, consistently praising the efficiency, professionalism, and... See more

User experience

Clients share positive opinions on user experience, describing the entire process as smooth, easy, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

My satisfaction with my new bed began with the awesome service I received in the store. Kent in West Covina is wonderful. Anna helped reschedule me when I couldn't be home and she was super sweet! The... See more

Rated 5 out of 5 stars

This experience was amazing the staff was friendly, professional, and very clear with instructions that made the process so easy and the delivery service hands free and was really fast they need a ra... See more

Rated 5 out of 5 stars

Sales person was knowledgeable, took the time to show us many combinations and choices. Didn't push or oversell. Explain things in detail. Mr. O'Brien was professional and personable which made the... See more

Rated 5 out of 5 stars

I highly recommend Sit ‘n Sleep on Wilshire Bl. in Santa Monica when you are shopping for a new mattress. Ryan and Daniel were very helpful without any hard sell as I had experienced in other mattress... See more


Company details

  1. Furniture Store
  2. Bed Shop
  3. Bedroom Furniture Store
  4. Mattress Store
  5. Sofa Store

Information provided by various external sources

Looking for mattress stores in California? Sitnsleep has a variety of locations in the Los Angeles area. Find the location nearest you for the best mattress sales in CA.


Contact info

4.9

Excellent

TrustScore 5 out of 5

331 reviews

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No history of asking for reviews

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4.9

All reviews

(331)

311 reviews in the last 12 months

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Rated 5 out of 5 stars

My delivery team was amazing

My delivery team was amazing! They updated me on their eta and had my new bed & base set up in no time. Very happy with my entire bed buying experience!

May 19, 2026
Unprompted review
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Rated 5 out of 5 stars

Excellent service from delivery team

Arrived on time and were very professional, polite, friendly with great service as well they removed old mattress/box spring then set up my new mattress and box frame I’m pleased with the whole process. Went with Kingsdown cataldo firm euro top my first impression so far is it should meet me needs well

May 19, 2026
Unprompted review
Rated 5 out of 5 stars

All around great experience

Friendly, supportive staff guided me through their extensive selection of high quality mattresses, and offered a price lower than competition. Couldn’t ask for more!

May 15, 2026
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Rated 5 out of 5 stars

My consultant

My consultant, Sandra Vera, made the whole process painless. She listened to me, she showed me the mattresses I had researched and only after I decided they weren’t what I was looking for did she make suggestions for options based on my needs. She is excellent!

May 16, 2026
Unprompted review
Rated 5 out of 5 stars

Chris Mora was very helpful and polite

Chris Mora was very helpful and polite. Very knowledgeable about his product. He explained the process of delivering the bed and most important was the 10 year warranty.
I just hope that this mattress works out for me. Will let you know how my sleep went.
Thanks again Chris for your help.

May 15, 2026
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Rated 5 out of 5 stars

Mattress

Nice clean store with large selection. Manager helped us. Very helpful and no pressure. Would recommend Sit n Sleep.

May 16, 2026
Unprompted review
Rated 5 out of 5 stars

I recommend this company

first of all, Stanley Haywood took very good care of me. I thank him for organizing everything.
Secondly, the two delivery men were cheerful and helpful and efficient.
I really liked the texting that kept me up-to-date on my delivery, but I hate the robotic voice. So impersonal.

May 16, 2026
Unprompted review
Rated 5 out of 5 stars

Great service overall…really…

I’m extremely grateful for the kindness and professionalism of the delivery team. They arrived on time, handled everything with care, and made the entire process smooth and stress-free. Their positive attitudes and willingness to help truly stood out.

The sleep product was delivered in excellent condition, and the team was respectful, efficient, and courteous from start to finish. Great customer service like this deserves recognition. Thank you for making this such a pleasant experience!

May 15, 2026
Unprompted review
Rated 5 out of 5 stars

Love Sit N Sleep

The communication of delivery time was great, customer service of the delivery team was excellent and I'm on my way to dreamy 💤💤💤😴 sleep🤗

May 16, 2026
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Rated 5 out of 5 stars

I have no regrets thanks to salesman…

I have no regrets thanks to salesman Daryl I felt that I made a good choice with my selection of a bed. The delivery service was made early. The crew came in and within minutes had my bed set up & I was on my way to a good, ache free nights rest.

May 14, 2026
Unprompted review
Rated 5 out of 5 stars

The show room and sales representative

The show room and sales representative. I purchased the bed and bed springs and it was delivered today. All went well. I have to get used to sleeping on a taller bed. My old mattress was 31 yrs. old and a lot shorter.

May 11, 2026
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Rated 5 out of 5 stars

Who knew buying a mattress could be so…

Who knew buying a mattress could be so easy? From the start selecting a mattress to delivery the process was seamless. FANTASTIC customer service both in the showroom, to receiving texts and phone calls about delivery. I am telling all my friends to see Joe Adams at the Northridge location! The delivery men were so helpful and even vacuumed my carpet under the bed. I couldn't believe it and made sure to tip them handsomely. Thanks SitnSleep ! You deserve 100 gold stars!

May 14, 2026
Unprompted review
Rated 5 out of 5 stars

We are so happy with the customer…

We are so happy with the customer service we received at Sit n Sleep. Mark was our sales representative and he was fantastic. He is extremely knowledgeable and took his time explaining everything to us. He had us lay on all the mattresses so we could get our best fit. Highly recommend this store if you are looking for a new mattress.

May 4, 2026
Unprompted review

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