Sit 'n Sleep Reviews 

330
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 301 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, professionalism, and extensive knowledge, making the initial process comfortable and easy. Many people appreciated the personalized attention and detailed explanations, which helped them find the right product without feeling rushed or pressured. The delivery service is frequently highlighted as efficient, quick, and professional, with teams arriving on time and handling items with great care. Consumers found the overall service and user experience to be smooth and hassle-free, leading to high satisfaction with their purchases.

What people talk about most

Staff

Users describe positive interactions with staff, frequently highlighting their friendliness, professionalism,... See more

Delivery service

Reviewers mention positive feedback about delivery service, with many customers praising the speed and... See more

Product

People report positive experiences with product, with many customers expressing happiness and satisfaction... See more

Service

Reviewers highlight positive aspects of service, consistently praising the efficiency, professionalism, and... See more

User experience

Clients share positive opinions on user experience, describing the entire process as smooth, easy, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

My satisfaction with my new bed began with the awesome service I received in the store. Kent in West Covina is wonderful. Anna helped reschedule me when I couldn't be home and she was super sweet! The... See more

Rated 5 out of 5 stars

This experience was amazing the staff was friendly, professional, and very clear with instructions that made the process so easy and the delivery service hands free and was really fast they need a ra... See more

Rated 5 out of 5 stars

Sales person was knowledgeable, took the time to show us many combinations and choices. Didn't push or oversell. Explain things in detail. Mr. O'Brien was professional and personable which made the... See more

Rated 5 out of 5 stars

I highly recommend Sit ‘n Sleep on Wilshire Bl. in Santa Monica when you are shopping for a new mattress. Ryan and Daniel were very helpful without any hard sell as I had experienced in other mattress... See more


Company details

  1. Furniture Store
  2. Bed Shop
  3. Bedroom Furniture Store
  4. Mattress Store
  5. Sofa Store

Information provided by various external sources

Looking for mattress stores in California? Sitnsleep has a variety of locations in the Los Angeles area. Find the location nearest you for the best mattress sales in CA.


Contact info

4.9

Excellent

TrustScore 5 out of 5

330 reviews

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No history of asking for reviews

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4.9

All reviews

(330)

310 reviews in the last 12 months

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Rated 5 out of 5 stars

I appreciated the phone cal that the…

I appreciated the phone cal that the guys were running late which I was ok with. I had no mattress or box spring to recycle which I know they would be happy about not taking them out. The gentlemen were quick in putting the base together and then the bed. Perfect height for me to get on my new bed.

May 24, 2026
Unprompted review
Rated 5 out of 5 stars

My experience was such a pleasant…

My experience was such a pleasant experience from beginning to end. Brooks, the Sleep Associate was knowledgeable, friendly, and so professional. He made sure all our questions were answered, gave us great recommendations, and listened to what we were looking for. The delivery guys were also professional, on time, and very fast, they wasted no time and went straight to work!

May 25, 2026
Unprompted review
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Rated 5 out of 5 stars

From start to finish

From start to finish, my experience with Sit ‘n Sleep was outstanding. The delivery team was professional, on time, respectful, and handled everything with care. They communicated clearly before arriving, worked efficiently, and made the whole setup process stress-free.

They took extra care bringing the mattress into the house without damaging walls or furniture, set everything up perfectly, and made sure I was satisfied before leaving. You can tell they take pride in their work and customer service.

Buying a mattress can be stressful, but the delivery experience honestly exceeded expectations. Smooth, fast, and professional all around. Highly recommend Sit ‘n Sleep and especially their delivery team if you want great service done right.

May 24, 2026
Unprompted review
Rated 5 out of 5 stars

Great communication during the delivery

Great communication during the delivery process. You can track the delivery leading up to your window. They were on time. Quick, efficient and took great care, cleaning up as they go and making sure I had all of the correct directions and that everything was working. They were personable, friendly and professional.

May 23, 2026
Unprompted review
Rated 5 out of 5 stars

Sit N Sleep is OP

Price, delivery comms, and recycle service all 10/10.
Bed is amazing too. Sit n Sleeps been around forever for a reason

May 23, 2026
Unprompted review
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Rated 5 out of 5 stars

The salesman was very knowledgeable…

The salesman was very knowledgeable about products. He did not try and oversell them. But looked at our comfort showing us a number of products. He explained the various policies and warrantees. We were kept updated on the delivery date and time. When we got a call stating the time they would deliver our bed, “headed your way”, they were here within 10 minutes. The gentlemen who delivered the bed, were polite and took great care not to damage anything. They were quick and kept things clean.
Purchased May 19, 2026; Delivered May 22, 2026

May 19, 2026
Unprompted review
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Rated 5 out of 5 stars

We were very happy with our salesgirl…

We were very happy with our salesgirl Jennifer Cho from Sit & Sleep in Pasadena, CA. She was very knowledgeable and super sweet. Our delivery just came and we are also very hair with the crew Francisco and Juan. They were quick, clean and very courteous.

May 6, 2026
Unprompted review
Rated 5 out of 5 stars

Happy customer!

I’m very happy with the service Mr Wolfe, store manager provided to me yesterday. My whole experience from beginning to end was a very satisfying one. I received the mattress, bed frame and all the other accessories today and they did a great job! Thank you Sit’n Sleep!

May 21, 2026
Unprompted review
Rated 5 out of 5 stars

Great job of making it right

Your delivery team was great, however the box spring was somehow not was was on the order. I wanted a low profile box spring 5". What they brought me was a bunkie board ! There would be no way to make the bed. Customer service said they do have what I need and will deliver tomorrow.

May 20, 2026
Unprompted review
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Rated 5 out of 5 stars

Great prices and #1 mattress company

This was my second purchase at Sit n Sleep, I have purchased here many years ago and I strongly recommend purchasing from them! Our experience was 10 out of 10 at the Norco store with Floyd, he was super helpful, never pushy…always a plus. My husband and I were only window shopping and ending up purchasing sooner than expected. Besides the excellent customer service by Floyd, The price was great due to Memorial Day sale and delivery was the next day! Thank you and I will be sending my family and friends to your store again Floyd! I love my temperpeudic mattress! Quick easy purchase and one satisfied customer!

May 16, 2026
Unprompted review
Rated 5 out of 5 stars

My delivery team was amazing

My delivery team was amazing! They updated me on their eta and had my new bed & base set up in no time. Very happy with my entire bed buying experience!

May 19, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service from delivery team

Arrived on time and were very professional, polite, friendly with great service as well they removed old mattress/box spring then set up my new mattress and box frame I’m pleased with the whole process. Went with Kingsdown cataldo firm euro top my first impression so far is it should meet me needs well

May 19, 2026
Unprompted review

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