Sizzling Pubs Reviews 

319
TrustScore 3.5 out of 5

3.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 64 reviews, most reviewers were somewhat happy with their experience overall. Consumers frequently praise the friendly staff and welcoming atmosphere, noting that visits are often truly enjoyable for families and groups. Many visitors also mention that the food is delicious, piping hot, and served promptly by attentive teams across various locations. Conversely, a small portion of people felt that the overall food quality was inconsistent and disappointing on occasion. Customers additionally complained about poor service, cold meals, and long waits during particularly busy hours. Some diners experienced unhelpful attitudes from staff when attempting to resolve issues with their orders.

What people talk about most

Staff

Clients share ambiguous opinions on staff, with many praising the warm welcome and attentive service provided... See more

Service

Reviewers highlight positive aspects of service, consistently praising friendly and helpful staff who deliver... See more

Location

Users describe ambiguous interactions with location, as reviews mention visiting a wide variety of different... See more

Quality

Reviewers mention ambiguous feedback about quality, as experiences vary significantly among patrons. Many... See more

Product

Consumers find product experiences to be mixed, with stark disagreements regarding meal quality. While some... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Food always good, staff lovely as always but seem to be short staffed and working under tremendous pressure. Restaurant really busy for a Monday evening think it is due to Wetherspoons closing recent... See more

Rated 4 out of 5 stars

Use Maxwell in Loughborough excellant pub. But 2026 no aircon. Every one using the menu as a fan. Just been revamped so you would think aircon would have been fitted. Staff great food great. But dont... See more

Rated 3 out of 5 stars

THE HIGHFIELDS INN CHESTERFIELD called in 18th February 2026 for a lunch time meal Just after refurbishment. Ordered Lasagne the meal itself was hot and tasty However the presentation left a l... See more

Rated 2 out of 5 stars

I went for a meal with my friend and we both had steak meals, I wanted mine medium and he wanted welldone, when the food came out mine was ok but his was still bleeding it was more bloody than mine,... See more


Company details

  1. Restaurant
  2. Bar

Information provided by various external sources

Sizzling Pubs, where good food and drink, great value and a generous serving of sizzle are always on the menu


Contact info

3.4

Average

TrustScore 3.5 out of 5

319 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.4

All reviews

(319)

60 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I visited the hazelwell today and their…

I visited the hazelwell today and their new menu is amazing it has such a wide variety suitable for everyone and they have a 2 meals for £11 deal
The food was beautiful and served quickly but you could tell everything was freshly cooked
The bar staff were friendly and helpful and recommended the deals available and asked about food allergies and taste requirements
The manager came and asked if everything was ok and was very helpful with a special food request
I will definitely be returning

March 19, 2024
Unprompted review
Advertisement
Rated 5 out of 5 stars

Mothers Day celebration

We celebrated Mothers Day with eight of our family at the Brooklands Pub and had a wonderful time. The table was beautifully laid out and the food on the new menu was excellent. We were very impressed with the choice and presentation of the food which was very tasty. It is our local pub and the staff are always friendly and very helpful. Many thanks to Mel and all her staff for making our Mothers Day celebration so special.

March 10, 2024
Unprompted review
Rated 2 out of 5 stars

Kings Head Waltham

I go to Kings Head in Waltham on special occasions and it’s nearly my birthday and I received a voucher for money off drinks. So I took my family for Lunch and drinks. There were five of us and we sat at a table. It was busy so I waited a long time at the bar to place my order. When I was served the lady told me there was about a fifty minute wait. We sat and had our drinks. Waited for over an hour then some of us got our food, it was cold. And two of our group didn’t get theirs until ten minutes later.

Could do better. 😒

March 9, 2024
Unprompted review
Rated 5 out of 5 stars

No Guilt Eating Out

My mum and I always treat ourselves to lunch at Maxwell. Good value for money and always polite staff.

Today was another lovely meal out and Josh and Gareth took care of us and set us up a nice table in the dog eating area. Looking forward to our next occasion

March 4, 2024
Unprompted review
Advertisement
Rated 5 out of 5 stars

marmalade pot in linwood…

Was at marmalade pot in linwood phoenix , staff are very efficient and friendly also a lot of patience for dogs 🐕 even have a dog menu , treats , water bowel , food great 👍 5 star 🌟

February 22, 2024
Unprompted review
Rated 1 out of 5 stars

they was sick all over the floor and in…

they was sick all over the floor and in the toilets really unhygienic. I order chicken nuggets for my 2 year old daughter and we had 3 people try the nuggets and all said it tastes like soap. I made a complaint and nothing got done. We also had to wait over hour for the food to come which was cold and small portions.

February 23, 2024
Unprompted review
Rated 5 out of 5 stars

I would highly recommend the Plough…

I would highly recommend the Plough Sizzling pub! The customer service was top-notch, especially from Sue, Emily, Ross and Millie, they go above and beyond to support the customers.
The food is fantastic value. Will definitely be back.

February 20, 2024
Unprompted review
Rated 1 out of 5 stars

Worst food ever

Starter of Halloumi fries fried to dark brown colour. Belly of pork sizzler inedible. It was black, too tough to cut and just tasted of burnt food

February 18, 2024
Unprompted review
Advertisement
Rated 1 out of 5 stars

Very bad experience today at the…

Very bad experience today at the General Roy.

This is the second time that using the app at the pub that I have ordered a starter and they have had to be reminded of, resulting in an excessive wait.

And today on my birthday they have now provided food for my guests and not provided my order.

This was not a good start but then I was approached by someone who did not identify his position within the establishment, however he proceeded to talk in a condescending way to me.

If this is the standard of service provided by this firm I would suggest that you look at an establishment that respects its customers and provides a quality of service which is lacking here.

I for one will not be visiting it again and I would suggest you do not, however if you do so, never use their app, you may not get your order.

January 31, 2024
Unprompted review
Rated 5 out of 5 stars

Amber Tavern Birmingham

Amber Tavern Birmingham.
We held a wake here and not being local thought we would scope it out before booking. All I can say is what an amazing experience. Food and service was second to none. The staff couldn’t do enough for us and made a sad occasion better than we could have wished for.

January 11, 2024
Unprompted review
Advertisement
Rated 4 out of 5 stars

Don't forsake your two seat customers

Visited our Local Sizzling Pubs which was the Old Ship Inn,Lee on Solent today (18th January 2024), and after it's recent refurbishment which looks very nice we had a table booked for my wife and I.
Now due to her mobility issues I asked the pub in the special requests of the app if we could have a table away from the centre of the restaurant but buy the windows where there is more room to get in and out from the table and to use thr toilets easier.
Well every time we use this pub we put in the same requests and every time we are always ignored and stuck in the centre of the restaurant, and the reason.... because we are only two if us, does that make us any less important than three or four, in my eyes if you book a table with specific requests then that table should be reserved for you, and any late customers should be told that there is no more tables available, or put more tables for two people nearer or by the windows so they can be used by people with mobility issues. I think when I book a table next time I'll book a table for three or four, at least then we might get a more suitable table with easier access.
Please don't have preferences for bookings of three or 4 and neglect your two people bookings.
Anyway the meal was first class as usual, the service impeccable, and the location second to none (where else could you eat your Lunch on a sunny winters day overlooking the Solent with the Isle of Wight in full view ).
This is my local pub/restaurant come winter and summer and would never change for any of the other establishments, so four stars given for the pub,staff,meal and location, but minus one star for not caring about your two customers who need a table with specific mobility issues being ignored
(Thanks to one of the bar staff who managed to finally source us a table in the TV lounge area, it helped immensely)

January 18, 2024
Unprompted review
Rated 5 out of 5 stars

Purely devine. Do go and try ot yourself

Wow, what a meal at Brimsham Park. What fantastic service and such clean welcoming surroundings. The mixed grill and steak was cooked to perfection, absolutely devine. My daughters bbq grilled chicken and after eight pudding was devoured with gusto. My wifes gammon and apple crumble pudding was just what was needed this chilly evening. The service was impressive, prompt & sincere, even checking that there were no allergies or issues with the food. Upon checking, insee they have a breakfast menu, so will definitely return to try the workers bap out for starters.
My daughter even wrote her own review, stating.The food was so good, especially for kids over 5's the BBQ chicken. It was lovely. I will hopefully come again. Aged 11

The music was lively, but easily able to have a normal conversation with family.

The portion sizes were spot on. My daughter never finishes any of her food and drink, either at home or out and about, but tonight, she devoured the lot. Congratulations for such a great venue.

January 14, 2024
Unprompted review
Rated 1 out of 5 stars

Shocking service

Shocking service. Came here after my grandfather’s funeral, had the silver buffet for which a reservation had been paid. They forgot that this was ordered. Not very apologetic. We got whatever they had in the freezer. Promised tea and coffee. Then didn’t want to serve it. Unhappy day made worse by Chessington Oak (sizzling pub) incompetence

December 21, 2023
Unprompted review
Advertisement
Rated 1 out of 5 stars

Well booked a table for the festive…

Well booked a table for the festive menu ! That is available from 22nd of November to the 2nd of January! We get there my table wasn’t booked and to be told the festive menu is only available Christmas Day but on the leaflet I took from there and the advert I seen on Facebook and also outside pub says it’s available from 22nd of November to the 2nd of January but isn’t available Christmas Day ! So I was lied to by the staff ! I have the leaflet so the yeoman in Bristol is lying

December 9, 2023
Unprompted review
Rated 2 out of 5 stars

Visited The White House Aldridge

Visited The White House Aldridge, for our wedding anniversary, went for the two meals for £11. My meal was a lasagna with garlic bread, which was ok but very small. My husband had the Gammon which was ok. For dessert I picked Eton Mess, which looked very good when it arrived but sadly had no Meringue in it. When I pointed out the issue the lad said it was his fault he forgot to put some in. My husband’s crumble was ok but the custard was cold. We didn’t complain but will not be going there in the future. The coffee from the machine was very good.

November 21, 2023
Unprompted review

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look