SJSCycles Reviews 

17,846
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 974 reviews, reviewers overwhelmingly had a great experience with this company. Loyal consumers frequently praise the exceptionally impressive selection of hard-to-find bicycle components, specialized tools, and reliable replacement parts, alongside remarkably fast delivery times, a smooth online purchasing experience, secure packaging methods, and exceptionally helpful technical advice provided by knowledgeable staff members. However, some customers also noted that postal fees and shipping costs can occasionally feel a bit steep, especially when ordering smaller items that could easily fit into a standard letter envelope. Additionally, a few buyers pointed out occasional sizing discrepancies or higher expenses when purchasing specialized parts.

What people talk about most

Product

Reviewers mention positive feedback about product quality and selection, noting that components arrive in... See more

Delivery service

Customers consistently note positive experiences with delivery service, highlighting impressively fast and... See more

Service

Consumers find service to be positive, highlighting prompt delivery and a great selection of hard-to-find... See more

Price

People report positive experiences with price, consistently describing costs as fair, competitive, and... See more

Order

Users describe positive interactions with order, highlighting prompt processing, great staff advice, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Currently refurbishing a couple of bikes, a 9 speed Roberts road bike and a Cotic Soul mountain bike. SJS cycles are fabulous and stock a wide range of components suitable for 9 speed bikes and also a... See more

Rated 5 out of 5 stars

We ordered a part that didn’t fit the crank on my electric bike. Called and spoke to a very efficient member of staff. Recommended an alternative. Arrived the next day. Fitted fine. Had no proble... See more

Rated 5 out of 5 stars

Needed to create/customise/bodge-up a fitting to attach a rear light to an older rack without a plate with 50mm and 80mm holes. Three assorted brackets from SJSC and it looks like properly manufacture... See more

Rated 5 out of 5 stars

Not for the first time, SJS were the only place I could find the bits I wanted for touring. Their cost of shipping to channel islands seems to have increased significantly since last time, but otherwi... See more


Company details

  1. Bicycle Store
  2. Bicycle Repair Shop
  3. Bike Accessories Store
  4. Road Cycling

About SJSCycles

Written by the company

We have the most comprehensive range of quality cycle components, spares and accessories in the world with express and global delivery available.

We are the largest Brompton dealership in the South West UK with full workshop upgrade and repair facilities.

We are home to the Thorn range of touring bicycles and tandems.

With comprehensive Rohloff hub servicing and hand wheel building available onsite.

Contact info

4.9

Excellent

TrustScore 5 out of 5

18K reviews

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4.9

All reviews

(17,846)

933 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Good communication

Good communication. Clear, reasonable, helpful and respectful.
Site itself great. Well stocked shop.
My go to for anything cycle.
Big fat thumbs up from me.

June 18, 2026
Rated 5 out of 5 stars

SJS cycles

I have used SJS cycles andDelivery was on time, and as promised, definitely would use again.

June 14, 2026
Rated 5 out of 5 stars

Eccentric cycle parts

Again SJS are a source of difficult bicycle parts. Eccentric bottom bracket cups enabling chain tensioning on my hub geared bicycle without a tensioner - the parts provided without difficulty and promptly. Now fitted, the system works very well, the machined components are well finished and work precisely.

June 13, 2026

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