Skip Hire Network Reviews 216

TrustScore 2.5 out of 5

2.4

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Rated 1 out of 5 stars

At the beginning I was still hoping to receive a standard service despite of all the negative reviews. I believed there must have been a improvement on the service for customers attractions. Surp... See more

Rated 1 out of 5 stars

Made two separate enquiries and given competitive quotes but they can't fulfil them. Nobody phones you back!!! DON'T WASTE YOUR TIME EVEN LOOKING AT THEIR WEBSITE!!

Rated 2 out of 5 stars

Skip booked for morning delivery. Did not arrive until after 3.30pm Full day of workmen standing around waiting. My full day assigned to clearing wasted. No return phone call as promised.... See more

Company replied

Rated 5 out of 5 stars

very fast and efficient transaction. however very disappointed on the amount of restrictions placed on us especially undertaking a house clearance. Ended up having to do a tip run and a garden clearan... See more

Company details

  1. Public & Local Services

Written by the company

Looking for a great price for skip, wherever you are in the UK? Skip Hire Network offer domestic and business customers the opportunity to hire a skip regardless of your UK location. We offer skips of various sizes and ethically manage most waste types with particular focus on diversion from landfill and maximum recycle rates. In addition, you will be helping support Recycling Lives charity, a social enterprise tackling homelessness, offender rehabilitation and working with FareShare to reduce food poverty.


Contact info

2.4

Poor

TrustScore 2.5 out of 5

216 reviews

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Rated 1 out of 5 stars

Poor service was advised a skip permit…

Poor service was advised a skip permit could take 7 days, chased up a week later and was told there was a backlog and new business was not being taken. Not sure why we weren’t told that a week prior when we first enquired

July 27, 2021
Unprompted review
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Rated 1 out of 5 stars

I ordered a skip for Monday and due to…

I ordered a skip for Monday and due to an error they claimed it couldn't be delivered until the Wednesday, however as this is a third party company and the place they used for my skip I had already called and been told I could not have this until Wednesday - Therefore they just took the money knowing they couldn't delivery the skip, they had no ownership of the error and when I was discussing how upset I was, took it personally rather than delivering a solution which would satisfy me as a customer, After I persisted they did make sure my skip was delivered early on the Wednesday. My personal opinion is not to use a skip brokerage - just ring your local suppliers and then book the one which has the earliest availability as you will pay less and get a better service overall

June 10, 2021
Unprompted review
Rated 1 out of 5 stars

Only got one because I couldn’t do zero

Only got one because I couldn’t do zero
Rude unhelpful staff who couldn’t care less once they have your money.
Skip didn’t turn up. Spent all morning calling. Got cut off several times, picked phone up and chatted and laughed amongst themselves and then hung up. Left holding for ages. Loads of excuses and no skip
Avoid at all costs

June 2, 2021
Unprompted review
Rated 1 out of 5 stars

RUDE STAFF AND TELL LIES

I booked using Skip supply network as they were the only company that would agree a drop off and collection date in advance. When I called for a price they initially quoted me £250 + VAT which when I challenged they quickly dropped to £250 inc VAT !
The skip was delivered as agreed on the Friday but NOT collected the Monday as promised... The skip is still on my drive … I have spoken to 3 different members of staff who were all extremely rude and lied !

May 26, 2021
Unprompted review
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Rated 5 out of 5 stars

Fab i got the skip i ordered.

Fab i got the skip i ordered.
And it was just right.
If i ever need a skip again i will defo order from skip hire net work.
They help you with the type of skip and there very helpful

May 17, 2021
Unprompted review
Rated 1 out of 5 stars

Go direct to your local skip hire

If you are thinking about hiring a skip, I am about to give you the best advice you will get today. DO NOT USE this company. Go directly to a local skip hire company, you will save not only quite a bit of hard earned cash, but a whole lot of stress and inconvenience. Don't make that many mistakes when it comes to finding companies to hire, but boy oh boy did I make the worst one yet with these numptys. Have only gave one star because I had to, but I suppose the sales patter should get that if nothing else, because the service that follows it absolutely pathetic. From the minute you pay, it's all downhill and yes it's up to you to run around trying to sort out their failure to provide the service that you have paid for. Save yourselves the stress and just book direct with your local skip hire. Not only are you supporting local business, but saving yourself time, money and agrevation. I am writing this review to stop good honest hard working people from being ripped off and messed around.

April 7, 2021
Unprompted review
Rated 1 out of 5 stars

Disgusting customer service

Disgusting customer service, ordered a skip for 6th March Saturday , no skip delivered , telephoned on Monday " We can bring it now" Why i needed it for Saturday to do a job, requested a refund of £224 STILL WAITING, DISGUSTING CUSTOMER SERVICE USE THIS COMPANY AT YOUR PERIL ... DISORGANISED UNCARING COULD NOT CARE LESS EXPERINCE

March 12, 2021
Unprompted review
Rated 5 out of 5 stars

Great Service and delivery by Friendly Driver

Skip delivery happened on Tuesday morning, just as I arrived at my daughter’s house.
The driver was friendly, helpful, polite and efficient.
It was a pleasure to meet and talk to him.
I’m so pleased that I picked this Skip service.

March 11, 2021
Unprompted review
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Rated 4 out of 5 stars

Skip review

I found the company very efficient although the skip actually arrived the day after we were expecting it. However, we did have a phone call to explain that this would happen. I would like to mention Billy who was extremely polite and helpful and hurried along our skip’s collection. Indeed everyone I spoke to was well mannered and helpful. Fiona Cooke

March 5, 2021
Unprompted review
Rated 5 out of 5 stars

Pleased so far

Very responsive had to change delivery date because of my error and it was done within 10 mins.
Delivery of the skip was right on schedule and driver was very efficient and pleasant.
As yet not called to get the skip picked up.
However first impressions are very good

March 3, 2021
Unprompted review
Rated 5 out of 5 stars

RMS skips - excellent price and service

RMS booking online was fast , easy and reasonably priced for me as a homeowner with a small residential build job. The skip turned up on time, was left in a sensible agreed and safe place. I was able to book a collection equally easily and that was handled promptly and professionally. I have tried other skip companies but RMS is my no1 choice for service and price

February 28, 2021
Unprompted review
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Rated 1 out of 5 stars

Absolutely disgraceful service

Absolutely disgraceful service! Do not use this company. My skip did not arrive.After several phone calls, I was sent an email on 12th November confirming that my refund was processed and would arrive in my bank account in 3-5 working days. This was fraudulent. I rang today several times to ask where my money was. I was promised a phone call to confirm that refund had been issued. No phone call. I eventually found out that the refund had only been processed today as a result of several more phone calls. I asked to speak to a manager on several occasions and was fobbed off. I shall be reporting this Conpany to Trading Standards and Money Mail of the Daily Mail

November 20, 2020
Unprompted review
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Rated 5 out of 5 stars

Great service

Great service, very helpful, knowledgeable personnel on line. Really pleasant not pushy.
Delivered on time, well positioned and picked up quickly and efficiently.
Would use again.

October 11, 2020
Unprompted review
Rated 5 out of 5 stars

Great service

Delivered when requested, collected when specified and pleasant helpful delivery / collection guys. Will be using again.

October 5, 2020
Unprompted review

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