Skoup Reviews 

1,367
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Looking at 81 reviews, reviewers overwhelmingly had a great experience with this company, often mentioning the fantastic overall value and reliability. Consumers frequently mention that the prices are extremely affordable and the online booking process is very straightforward and simple to navigate. Customers consistently praise the staff for being exceptionally polite, friendly, and professional while completing their quick waste removal jobs smoothly. However, some reviewers were not happy with scheduling issues, noting that collection dates were occasionally canceled, delayed, or missed altogether. A few other people also felt that poor communication regarding specific item restrictions and drivers failing to knock created quite frustrating inconveniences.

What people talk about most

Service

Customers had positive experiences with service, highlighting the fast, reliable, and hassle-free waste... See more

Staff

Reviewers highlight positive aspects of staff, frequently describing team members as extremely friendly,... See more

Price

Consumers find price to be very satisfactory, consistently highlighting affordable and unbeatable rates for... See more

Booking process

Clients share ambiguous opinions on booking_process, with many praising the process as quick,... See more

Delivery service

Customers consistently note ambiguous experiences with delivery_service. While some reviewers praise quick... See more

Reviews shaping this summary

Rated 5 out of 5 stars

First time ever using these guys - you know what they are the greatest. Told them 5 bags, £13, general rubbish, came quick and easy, no hassle. Absolutely outstanding prices - this company understan... See more

Rated 5 out of 5 stars

Great customer service after I'd filled in my order wrong. On correction the window of anytime between 7am to 7pm collection was narrowed to 12-7pm by customer service...but they came at 8 20am! Th... See more

Rated 5 out of 5 stars

After a major clear out, I had a quantity of rubbish bags to dispose of. I booked the service online which was straightforward and hassle-free. The driver was pleasant and polite. He called to let me... See more

Rated 5 out of 5 stars

Used man with a van for rubbish removing. Brilliant service from Mark and Paul (West Midlands) texted to confirm time for collection, turned up on time and took everything away and cleaned up my drive... See more


Company details

  1. Garbage Collection Service
  2. House Clearance Service
  3. Waste Management Service

Information provided by various external sources

With Skoup you have three options: skip hire, man and van waste removal service or bagged waste collection. Whatever works for you - works for us. Simply enter your postcode at Skoup.co.uk and effortlessly book online.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

1K reviews

5-star
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3-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 11% of negative reviews

Typically replies within 1 week

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4.4

All reviews

(1,367)

81 reviews in the last 12 months

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Rated 5 out of 5 stars

Mark and Paul were fantastic!

Mark and Paul did my full van collection today,they knocked the door to tell me they were there and then knocked again to ask me to check to make sure they'd taken everything which they did.They were professional and efficient.I will definitely use again.Please pass on my positive review to these 2 brilliant workers.

May 18, 2026
Unprompted review
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Rated 5 out of 5 stars

Used man with a van for rubbish…

Used man with a van for rubbish removing. Brilliant service from Mark and Paul (West Midlands) texted to confirm time for collection, turned up on time and took everything away and cleaned up my drive after!! Top reliable service with a fair price. Thankyou

May 14, 2026
Unprompted review
Rated 5 out of 5 stars

Couldn’t recommend Skoup enough!

Couldn’t recommend Skoup enough and I’m going to continue to recommend them to other people. I previously had Paul clean out my Mother in laws house, amazing then. I’ve used them again today and Paul has come with Mark they had a lot to get rid our rubbish from my house and garden. They both did an amazing job such nice guys. Will definitely recommend to anyone especially Paul and Mark. Thanks for everything.

May 8, 2026
Unprompted review
Rated 5 out of 5 stars

Does what it says on the tin!

Does what it says on the tin!

Amazing, Timely, Amiable, Unbeatable prices and they always go the extra mile first time I used them was 10 binbags 27£ 2nd time half van 180£ +20£ extra for matress 10/10 every time!

May 6, 2026
Unprompted review
Rated 5 out of 5 stars

Amazing

Amazing. ill definetly use this company again. Thank you for collecting all the rubbish. afordable prices highly recommend x

May 1, 2026
Unprompted review
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Rated 1 out of 5 stars

Orders aren't actually confirmed.

I booked in a pickup yesterday for an urgent job today. They took my money and confirmed my order. Then today I received an email informing me that 1) they couldn't take the sofas (of which there was no note on the website) and 2) they didn't have any availability despite taking my money and confirming the booking on their website. They have refunded and the staff were nice on the phone, but this has set the project back by several days which will cost me several hundred pounds in lost rent, and council rates, and rearranging builders. Very disappointed

March 30, 2026
Unprompted review
Rated 5 out of 5 stars

Repeat Customer

Second time using this service and second 5 Star review.
Simple to arrange, on time, friendly service. Probably not the cheapest in town, but a good job and reassuring that your waste isn't going to be tipped down some country lane in the middle of the night. Thank you.

March 23, 2026
Unprompted review
Rated 5 out of 5 stars

I've used skoup twice now

I've used skoup twice now. The first time I had a whole ground floor worth of carpet, pallets, general rubbish after renovations. They collected the lot for ~£100. The guy who collected it came and went by himself as it was in the back garden. No questions asked.

The second time (this review) I had a lot more rubbish ranging from old furniture, carpet, metal, rotting wood. A big messy pile of stuff, and they just came and did exactly the same for ~£100.

Quotes elsewhere for this kind of service cost ~£350. At this point I'm seriously fortunate you guys exist because I don't drive.

March 18, 2026
Unprompted review
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Rated 2 out of 5 stars

Booking was really simple collection didn’t happen.

Booking was really simple and price for the collection of a wardrobe was good. I let them know about access to the flat via one flight of wide stairs with a landing in the middle then also emailed them to let them know I had disassembled the item so it was easy to carry. That’s pretty much as good as it got as they didn’t schedule a collection because they wanted me to take it down the stairs. No one contacted me to let me know that though and I only found out in the afternoon after phoning them to ask where the driver was. As I said to the assistant, if you had let me know, I could have left the wardrobe outside. 2 stars given instead of 1 as they were prompt to refund and to be fair the assistant that helped on the phone was very good. I think I’ll stick to someone local next time. In fact my decorator who was in that day got rid of it for me in the end for the same price.

March 3, 2026
Unprompted review
Rated 1 out of 5 stars

Multiple cancelled collections

Booked a collection, the next day told that date was unavailable so it was re booked for 2 days later. No one has turned up and on checking at 5pm I've had another email to cancel and it's rebooked for tomorrow.

February 23, 2026
Unprompted review
Rated 5 out of 5 stars

Brilliant

Had to use as my bins were delayed. Brilliant price so much cheaper than elsewhere, easy to book, great communication and they just pick it up and you dont even need to be there. Definitely would recommend and use again 🙂

February 18, 2026
Unprompted review
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Rated 1 out of 5 stars

Absolutely awful service with service failure at multiple levels

Absolutely awful service provided by this company. There was a multisystem failure from the company's part.
I had to do 2 bookings for waste collection, and got different dates for the collection from the same address! Nevertheless, their driver came and did not take any bags today as he didn't check my second order on their system! Since then, I have spoken to a staff member from Skoup, and during that conversation it was very obvious about multiple errors by the company. Firstly, when I had called Skoup, prior to doing the 2nd booking, skoup staff member had not given me correct information, secondly, there was no communication between the staff member and their driver and thirdly, the driver did not check their system, nor he collected the bins from my first order! Very unsatisfactory service provided by Skoup.

January 21, 2026
Unprompted review
Rated 5 out of 5 stars

Used a couple of times now

Used a couple of times now, each time is quick, quiet, and full of quality.

They do exactly what they say, they remove the waste. Thats it. No unnecessary chatter. No awkward conversation, sometimes you dont even realise its been picked up! 10/10

January 21, 2026
Unprompted review
Rated 4 out of 5 stars

Good experience

Sorting the days out was a bit confusing but they picked up the stuff super easily once that was sorted out at a way cheaper price than competitors! :)

January 20, 2026
Unprompted review

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