Very disappointed with the service I received at the Sky shop in St James Centre, Edinburgh. When I entered the store, none of the staff acknowledged me or even looked up. After standing wa... See more
Company replied
Sky Shop, St James Centre, Edinburgh, Sky Shop, SU1.17, EH1 3SR Edinburgh, GB
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Very disappointed with the service I received at the Sky shop in St James Centre, Edinburgh. When I entered the store, none of the staff acknowledged me or even looked up. After standing wa... See more
Company replied
How helpful cameron was deff a 5 felt it was a gd deal was showing everything how the service works staff great says will help any time if any concerns
Carl was very helpful and made the purchase of my sky TV product very easy. He explained the product very well and didn't try to pull the wool over my eyes like telesales at other companies have tried... See more
I can't get through to a person on Sky and I have problems with my account. I don't really wish to put all the details on here but I can't get help and I'm being over charged from 1st April 2026. It's... See more
Company replied
Entertainment and Connectivity. Discover more unmissable TV and stream it all through one simple subscription with Sky. Plus superfast broadband, flexible mobile and more at unbeatable value. Find out more at Sky.com.
Sky Shop, St James Centre, Edinburgh, Sky Shop, SU1.17, EH1 3SR, Edinburgh, United Kingdom
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Cameron has been very helpful in explaining all the broadband details, packages, what is good for us. She has been very efficient in setting up our account and getting us the fastest delivery as well as setup. Great Service! Cheers!
I just wanted to say a big thank you to Lisa for being so kind and helpful. She took the time to explain everything clearly and made sure I understood each step, which I really appreciated. Her patience and friendly attitude made the whole experience much easier and more comfortable. Great customer service — thanks again, Lisa!
I needed a new phone and the staff at sky helped so much in helping me understand what phon would be best for me and the knowledge they had was amazing on the phones they sold. The whole process was delightful and easy going. I would totally recommend people to come here.
Outstanding level of service from the Edinburgh team
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