Sarah was excellent, very informative and assisted us with changing our subscription and package and we are now much happier with everything. Sarah was easy to talk to, answered question and wasn't pu... See more
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We were served by Sarah at the Trafford Centre, MASSIVE savings and went through everything with us making sure we got the best deal! Sarah and the other staff at the stand were great with our 6 year... See more
Haroon was very helpful and patient with allowing us to gets lots of stuff. He was very kind and genuine and talkative. We are very happy with the customer service they provided.
Zee stopped at the Trafford when I said I was not interested he was very perstent and was not taking no very well I signed up to the £24 deal with the puk and it got delivered the day after with an em... See more
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Company details
Written by the company
Entertainment and Connectivity. Discover more unmissable TV and stream it all through one simple subscription with Sky. Plus superfast broadband, flexible mobile and more at unbeatable value. Find out more at Sky.com.
Contact info
Intu Trafford Centre, Regent Circle, M17 8AA, Manchester, United Kingdom
- 01617 497426
4.8
Excellent
65 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
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See how their reviews and ratings are sourced, scored, and moderated.
Sarah has made getting a new phone and…
Sarah has made getting a new phone and knowing how to set it up a breeze. She took the time needed to help me someone with adhd she was patient and repeated everything I needed to know.
July 18, 2026
Unprompted review
Haroon - Sky
Haroon was very helpful and patient with allowing us to gets lots of stuff. He was very kind and genuine and talkative. We are very happy with the customer service they provided.
July 18, 2026
Unprompted review
We were served by Sarah at the Trafford…
We were served by Sarah at the Trafford Centre, MASSIVE savings and went through everything with us making sure we got the best deal! Sarah and the other staff at the stand were great with our 6 year old making sure he was looked after and entertained! No complaints and looking forward to our new TV and deal! Thanks Sarah!
July 17, 2026
Unprompted review
IZ was amazing
IZ was amazing, very helpful & went above and beyond to help
July 17, 2026
Unprompted review
Sarah was excellent
Sarah was excellent, very informative and assisted us with changing our subscription and package and we are now much happier with everything. Sarah was easy to talk to, answered question and wasn't pushy with sales was more happy helping us.
July 17, 2026
Unprompted review
Mr hamza was really helpful he…
Mr hamza was really helpful he explained all the sky deals and mobile deals and the whole process was very smooth and he did a great job.
July 14, 2026
Unprompted review
Hamza was really helpful at the…
Hamza was really helpful at the Trafford Centre store. He explained the terms and made everything seamless.
July 14, 2026
Unprompted review
Easy process
Haroon made the experience very easy. Really knowledgeable and recommended the honest packages we needed.
July 9, 2026
Unprompted review
Every single time I have come to sky…
Every single time I have come to sky Hamza has given an excellent service I always ask for him. He is so helpful and explains everything so calmly such a nice guy. Thank you
July 7, 2026
Unprompted review
Zee very kind and professional
Zee very kind and professional
So we sighed with you
Thank you
July 6, 2026
Unprompted review
Haroon was extremely helpful and took…
Haroon was extremely helpful and took us through all of the options without any pressure.
We felt very confident in the information given and service we received.
Many thanks
July 5, 2026
Unprompted review
SAIF IS BRILLIANT
Went to get some broadband sorted, saif explained everything perfectly and clearly, very happy with the switch to sky
July 4, 2026
Unprompted review
Brilliant amazing haroon
July 3, 2026
Unprompted review
Helpful sorted and ordered Haroon
June 27, 2026
Unprompted review
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Zee stopped me and would not take no for an answer
Zee stopped at the Trafford when I said I was not interested he was very perstent and was not taking no very well I signed up to the £24 deal with the puk and it got delivered the day after with an email saying had been cancled he also had my phone to show me how to set up Sky go and left himself good review on here and I found out about it with a email from trust pilot also my friend recored everything even Zee giving me his mobile number to call him if I needed anything else will be putting the video up On social media soon
June 26, 2026
Unprompted review
Reply from Sky - Trafford Centre, Manchester
Hi Andrew,
Thank you for taking the time to share your experience. I'm really sorry to hear about the concerns you’ve raised. This isn’t the level of service we expect from anyone representing Sky.
We take feedback like this seriously, particularly around sales conduct and account handling. I’d like to look into what’s happened here, including the cancellation and the Trustpilot review activity, so I can understand this fully.
Please get in touch with us directly so I can investigate further and support you with this.
You can get in touch with us by using these links:
📘 Facebook: https://www.facebook.com/SkyHelpUK?irct=trustpilot&ircid=facebook_click
📸 Instagram: https://www.instagram.com/sky_uk/?hl=en&irct=trustpilot&ircid=instagram_click
Thanks again for taking the time to share your thoughts. We’re here whenever you need us.
Thanks, Nicole
Great service from Zee today
Great service from Zee today. Would definitely recommend
June 26, 2026
Unprompted review
Sarah is a credit to your company.
Sarah is a credit to your company.
Very helpful and knowledgeable with your service.
June 20, 2026
Unprompted review
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