Shit site that won’t pay out when they occur technical problems after u win money on slots and u literally spend hours giving them all the information they want. Waste of time speaking with agents onl... See more
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Amazin group of people working on this organization this weekend August the 8th. Diligent,receptive as much as constructive, people who really listens with honesty and care, WELL DONE SKYBET! God b... See more
Company replied
Yesterday open account and deposit 150 pounds, spent 50 pounds on bets and the rest on casino slots and nothing, ZERO, PAYOUTS ARE ZERO, RANDOM is on customers accounts not in games, this morning try... See more
So quick and efficient with dealing with my query/request. Spoke to an agent named Ross he was brilliant no hassle just gave me a simple instruction moving forward for the future but rectified the pro... See more
Company replied
Company details
Information provided by various external sources
Sky Bet is passionate about making sports betting a better experience. We give you more sports, more insight, more excitement and better rewards including Price Boosts and Sky Bet Club. Bet on live football including the Barclays Premier League, Sky Bet Football League, Champions League and Euro 2016 plus the A to Z of sports including horse racing, golf, cricket, tennis, rugby and speedway. Bet online or anywhere on the go In-Play using our game-changing Sky Bet app which features Bet Tracker with Cash Out. It’s betting, better.
Contact info
2 Wellington Place, LS1 4AP, Leeds, United Kingdom
- 0330 024 4777
- support@skybet.com
- www.skybet.com
You should know
3.5
Average
5K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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Long term user.
Long term user.
They are by far the most reliable,great website and good customer service
July 4, 2026
Unprompted review
Reply from Sky Bet
Thank you so much for this wonderful feedback – and for your long-term loyalty! We're thrilled to hear you rate us as the most reliable option, and that you're enjoying both our website and customer service. Earning your trust over time means everything to us. We're committed to continuing to deliver that reliability and excellence. Thanks for being such a valued, loyal customer!
I’ve been with Skybet longer than I can…
I’ve been with Skybet longer than I can remember, they have changed, do a multi bet now they don’t put up all the stats. the cash out doesn’t always work you can press it 3 times then it’s less than u wanted to cash out and it isn’t to do with WiFi as I’m at home, I recently won £300 -£400 paid for my bet on Apple Pay had loads of trouble as the money did not go in my sky bet account, took ages to sought out, complained got my money eventually, now multi bets on showing shots on goal and corners, no cards stats even though it’s in my bet
July 4, 2026
Unprompted review
used the chat due to issues with…
used the chat due to issues with logging on - literally sorted in minutes - probably the best and quickest chat bot /customer service chat have ever used
July 4, 2026
Unprompted review
Reply from Sky Bet
Thank you for this wonderful feedback! We're thrilled our chat support could resolve your login issue so efficiently. That kind of compliment – being the best and quickest you've experienced – is exactly what motivates our team to keep delivering excellence. We're so grateful for your business. Thanks for choosing Sky Bet!
I contacted Sky Sports asking why you…
I contacted Sky Sports asking why you never win on the daily spin feature instead of responding like decent human beings they decided to withdraw this feature from me entirely what a bunch of pathetic people they are,
You was given a chance when I phoned to inquire why?
And was told the Promotion team have made the decision and it can't be overturned,
Fair play, NOT, so I deleted my account and took my business elsewhere
July 4, 2026
Unprompted review
Reply from Sky Bet
Thanks for the feedback. We've been in touch directly to get more details and look into any issues. We're committed to making things right and appreciate you giving us the chance to help.
Had a query with a bet pay out
Had a query with a bet pay out, nothing big just pennies for fun.
Easy to put the question and get an answer.
July 4, 2026
Unprompted review
Reply from Sky Bet
Thank you so much for this feedback! We're so pleased it was easy for you to get your question answered about your bet payout. Whether it's pennies or pounds, we're always here to help – that's what matters. We really appreciate you taking the time to review us. Thanks for choosing Sky Bet!
Very disappointing experience with Sky…
Very disappointing experience with Sky Bet from a loyal customer.
I attempted to place a £200 bet late at night and was prompted to deposit funds. The green button clearly stated words to the effect of “Deposit to place £200 bet”, which reasonably led me to believe that once I completed the deposit, the bet would be placed.
I completed the deposit and went to bed believing the bet had gone through. I later discovered the bet had not been placed at all. When I contacted Sky Bet and provided the context, including the fact that the wording on the deposit button was misleading, they refused to honour the bet or offer any meaningful resolution.
What makes this more frustrating is that the bet was not fully settled at the time I realised there was an issue, so this was not simply a case of trying to claim after a guaranteed result. My concern is the user journey and wording, which I believe was unclear and misleading.
After their response, I decided to close my account. I would expect a major betting company to take more responsibility when their interface causes confusion around deposits and bet placement.
July 3, 2026
Unprompted review
Reply from Sky Bet
Thanks for the feedback. We've been in touch directly to get more details and look into any issues. We're committed to making things right and appreciate you giving us the chance to help.
They are fabulous people and even when…
They are fabulous people and even when I difficulty they're there for me.
Their customer service is excellent. I also resolved a problem pretty quickly.
July 2, 2026
Unprompted review
Reply from Sky Bet
Thank you so much for this lovely feedback – it truly means the world to us! We're so pleased our team has been there for you, especially during difficult times. That's what we're here for. We're also thrilled we could resolve your problem quickly. Your trust and loyalty are genuinely appreciated. Thanks for choosing Sky Bet!
Ive just had problems wirh my promotion…
Ive just had problems wirh my promotion and the call handler gnesh sorted it out efficiently the speed was excellent... and I love playing games here too ... give it a whirl you will not be disappointed... play today win big
July 2, 2026
Unprompted review
Reply from Sky Bet
Thanks so much for this brilliant review! We're absolutely buzzing that you've had such a great experience. Your support means everything to us, and we can't wait to serve you again!
I had an excellent experience with…
I had an excellent experience with Rajesh. He quickly sorted out my £40 promotional free bet without any hassle. He was friendly, professional and extremely helpful throughout the process. His excellent customer service made everything easy and stress-free. Thank you, Rajesh, for your outstanding support!
July 2, 2026
Unprompted review
Reply from Sky Bet
Thank you for this brilliant feedback! We're so proud of Rajesh and delighted he could sort your promotional free bet so smoothly and professionally. Making customers feel valued and stress-free is what our team is all about. We'll definitely share your kind words with him – they mean the world. Thanks for your loyalty!
Brilliant service from all the people…
Brilliant service from all the people on here everytime have had to contact them my issues have been dealt with extremely fast and have been apologised to more needed for technical issues that ain’t there fault.. 🙂🙂🙂👍👍👍
July 1, 2026
Unprompted review
Reply from Sky Bet
What a lovely review – thank you! We're so pleased our team has consistently delivered fast resolutions for you, and we really appreciate your understanding on the technical side of things. Your positivity genuinely brightens our day. We're so grateful to have customers like you – thanks for choosing Sky Bet!
Excellent service
Excellent service, swift friendly efficient troubleshooting received by your lovely agent who solved my problem efficiently and successfully and made me feel completely at ease throughout the process.
July 1, 2026
Unprompted review
Reply from Sky Bet
What a wonderful review, thank you! We're so pleased our agent delivered swift, friendly, and efficient troubleshooting that left you feeling completely at ease. That's exactly the experience we want every customer to have. Your kind words truly brighten our day – thanks for choosing Sky Bet!
Cheats
Do not use this site! Have used them for years until today! Suspended the cash out option for 20mins whilst all my bets were clearly winning. I have never ever seen a suspended cash out for over 5mins, yet alone 20mins. Ridiculous! I will never use Sky Bet again #ClearCheats
July 1, 2026
Unprompted review
Reply from Sky Bet
Thanks for the feedback. We've been in touch directly to get more details and look into any issues. We're committed to making things right and appreciate you giving us the chance to help.
I've put one star because I can't go…
I've put one star because I can't go lower, costumer service is just a joke, and whatever they promise is just a 100% lies. The worst bet store you can go.
June 30, 2026
Unprompted review
Reply from Sky Bet
Thanks for the feedback. We've been in touch directly to get more details and look into any issues. We're committed to making things right and appreciate you giving us the chance to help.
Sorted quickly
My query was delt with quickly and professionally thanks
June 30, 2026
Unprompted review
Reply from Sky Bet
Thank you for this kind review! We're so pleased we could sort things out for you swiftly and professionally. Your feedback really means a lot , we appreciate your business!
SKYBET STOLE MY MONEY AND CLOSED ACCOUNT
Provided all thee requested documents, staff verified and account was working. Next day blocked my account eventhough all the verification documents was sent, they blocked my account and closed the account and took my money. Raised a complaint and said funds will be retained and no reason given. Skybet have stole my money and it was only £109 as well. AVOID AT ALL COST. SKYBET WILL TAKE YOUR MONEY IF YOU KEEP ON WIINING AND WILL CLOSE YOUR ACCOUNT AND WILL TAKE YOUR MONEY.
June 25, 2026
Unprompted review
Reply from Sky Bet
Thanks for the feedback. We've been in touch directly to get more details and look into any issues. We're committed to making things right and appreciate you giving us the chance to help.
Reply from Sky Bet
Thank you so much , we love to hear it! We're thrilled we could solve your issue quickly. That's what we're here for. Thanks for choosing Sky Bet!
Disgusting company
Disgusting company
Apparently my account was closed and they won’t tell me why. They say it was closed in 25 but I haven’t used it for years. So I am lost as to why it was closed or why they have made the decision they have. With this level of transparency they shouldn’t be allowed to operate as a bookmaker in my view.
June 30, 2026
Unprompted review
Reply from Sky Bet
Thanks for the feedback. We've been in touch directly to get more details and look into any issues. We're committed to making things right and appreciate you giving us the chance to help.
Terrible Customer Service
A long term customer had a terrible experience with customer service associate Sanak, where it was preferred for me to close my account rather than resolve my complaint. Shocking customer service.
June 30, 2026
Unprompted review
Reply from Sky Bet
Thanks for the feedback. We've been in touch directly to get more details and look into any issues. We're committed to making things right and appreciate you giving us the chance to help.
Good company
June 30, 2026
Unprompted review
Reply from Sky Bet
Thank you so much – we really appreciate that! We're committed to being a company our customers can trust and enjoy. Thanks for choosing Sky Bet!
Reply from Sky Bet
Thank you so much for this wonderful feedback! We're thrilled you find our team approachable and that you're loving the app. We're committed to keeping Sky Bet the best experience possible for you. Thanks for your loyalty and for taking the time to review us!
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