Amazin group of people working on this organization this weekend August the 8th. Diligent,receptive as much as constructive, people who really listens with honesty and care, WELL DONE SKYBET! God b... See more
Company replied
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See what reviewers are saying
I was due my stake money back following a horse racing promotion being offered by skybet. The money never arrived in my account. Even when produced with the evidence backing up my claim two separate a... See more
Shit site that won’t pay out when they occur technical problems after u win money on slots and u literally spend hours giving them all the information they want. Waste of time speaking with agents onl... See more
So quick and efficient with dealing with my query/request. Spoke to an agent named Ross he was brilliant no hassle just gave me a simple instruction moving forward for the future but rectified the pro... See more
Company replied
Company details
Information provided by various external sources
Sky Bet is passionate about making sports betting a better experience. We give you more sports, more insight, more excitement and better rewards including Price Boosts and Sky Bet Club. Bet on live football including the Barclays Premier League, Sky Bet Football League, Champions League and Euro 2016 plus the A to Z of sports including horse racing, golf, cricket, tennis, rugby and speedway. Bet online or anywhere on the go In-Play using our game-changing Sky Bet app which features Bet Tracker with Cash Out. It’s betting, better.
Contact info
2 Wellington Place, LS1 4AP, Leeds, United Kingdom
- 0330 024 4777
- support@skybet.com
- www.skybet.com
You should know
3.5
Average
5K reviews
Asks customers to review
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SKYBET STOLE MY MONEY AND CLOSED ACCOUNT
Provided all thee requested documents, staff verified and account was working. Next day blocked my account eventhough all the verification documents was sent, they blocked my account and closed the account and took my money. Raised a complaint and said funds will be retained and no reason given. Skybet have stole my money and it was only £109 as well. AVOID AT ALL COST. SKYBET WILL TAKE YOUR MONEY IF YOU KEEP ON WIINING AND WILL CLOSE YOUR ACCOUNT AND WILL TAKE YOUR MONEY.
June 25, 2026
Unprompted review
Reply from Sky Bet
Thanks for the feedback. We've been in touch directly to get more details and look into any issues. We're committed to making things right and appreciate you giving us the chance to help.
Reply from Sky Bet
Thank you so much , we love to hear it! We're thrilled we could solve your issue quickly. That's what we're here for. Thanks for choosing Sky Bet!
Disgusting company
Disgusting company
Apparently my account was closed and they won’t tell me why. They say it was closed in 25 but I haven’t used it for years. So I am lost as to why it was closed or why they have made the decision they have. With this level of transparency they shouldn’t be allowed to operate as a bookmaker in my view.
June 30, 2026
Unprompted review
Reply from Sky Bet
Thanks for the feedback. We've been in touch directly to get more details and look into any issues. We're committed to making things right and appreciate you giving us the chance to help.
Terrible Customer Service
A long term customer had a terrible experience with customer service associate Sanak, where it was preferred for me to close my account rather than resolve my complaint. Shocking customer service.
June 30, 2026
Unprompted review
Reply from Sky Bet
Thanks for the feedback. We've been in touch directly to get more details and look into any issues. We're committed to making things right and appreciate you giving us the chance to help.
Good company
June 30, 2026
Unprompted review
Reply from Sky Bet
Thank you so much – we really appreciate that! We're committed to being a company our customers can trust and enjoy. Thanks for choosing Sky Bet!
Reply from Sky Bet
Thank you so much for this wonderful feedback! We're thrilled you find our team approachable and that you're loving the app. We're committed to keeping Sky Bet the best experience possible for you. Thanks for your loyalty and for taking the time to review us!
Reply from Sky Bet
Thank you so much – we're so glad we could help! We're here whenever you need us. Thanks for choosing Sky Bet!
Have used skybet for about 3 years
Have used skybet for about 3 years
I bet cricket rugby tennis
Little golf and football
On my 3 main sports am really pleased
Cash out is decent
I like that on tennis as example player retirement normally void not loss bet
Not happy that with golf very pgat dptour bias very limited Asian liv lpga let tours
Weekly promotion on free bet is ok
June 28, 2026
Reply from Sky Bet
Thank you so much for this comprehensive review – and for your three years of loyalty! We're thrilled you're enjoying our cricket, rugby, and tennis markets, and that our Cash Out feature works well for you. We really appreciate your feedback on golf coverage too; your point about Asian and LIV tour representation is valuable and we'll take that onboard. Thanks for sticking with Sky Bet, and we hope to keep earning your trust!
Customer Service Agents Most Unhelpful
Customer services do not help customers trying to fix issues instead pass you round the houses as they are not at all interested.
I have been using Sky Bet for years depositing regularly and the only time I tried contacting them they offered no support or help in fixing the issue after HOURS being on line and being passed from one agent to another.
On line chat is a joke having given details time and time again and passed to another agent still no solution and all I wanted was help with their website.
Just CLOSED MY ACCOUNT due to unhelpful agents.
Bye
June 27, 2026
Unprompted review
Reply from Sky Bet
Thanks for the feedback. We've been in touch directly to get more details and look into any issues. We're committed to making things right and appreciate you giving us the chance to help.
Always so helpful and get to the point
Always so helpful and get to the point
June 28, 2026
Unprompted review
Reply from Sky Bet
Thank you for this wonderful feedback! We're so glad our team got straight to the point and helped you efficiently. That's exactly what we aim for – no fuss, just great service. We really appreciate you taking the time to review us!
Reply from Sky Bet
We're so glad you're making the most of our promotions! We love being able to reward our customers with fantastic offers and free perks. Thanks for spotting that – and thanks for being part of the Sky Bet community!
Rubbish, properly rubbish
Rubbish. Got sucked in by a “free bet”, ended up betting my own money. Then wanted to cash out but for a full half of a football game the cash out wasn’t available. Ladbrokes cash out was much better.
June 27, 2026
Unprompted review
Reply from Sky Bet
Thanks for the feedback. We've been in touch directly to get more details and look into any issues. We're committed to making things right and appreciate you giving us the chance to help.
Simply the best!
June 26, 2026
Unprompted review
Reply from Sky Bet
Thank you so much – we really appreciate the enthusiasm! We're thrilled you had such a brilliant experience with us. Thanks for choosing Sky Bet, and we can't wait to welcome you back!
These people are very good look into…
These people are very good look into every detail to make sure their customers are safe and in control
June 26, 2026
Unprompted review
Reply from Sky Bet
Thank you for this fantastic feedback! We're proud that our team's attention to detail made you feel safe and in control. Protecting our customers and ensuring you're fully informed every step of the way is absolutely core to who we are. We really appreciate you noticing that – thanks for trusting Sky Bet!
The team were polite and friendly and…
The team were polite and friendly and didn't tie me in knots,very kind to a confused pensioner.
They dealt with me in a civil and efficient manner and sorted my problems in an acceptable timeframe.
thanks Yazmine
June 26, 2026
Unprompted review
Reply from Sky Bet
Thank you so much for this kind review! We're delighted Yazmine and the team could help you in such a civil and efficient way. Your feedback is invaluable – thanks for choosing Sky Bet, and we look forward to helping you again soon!
Reply from Sky Bet
We're so glad you had such a great experience with our team! Fast, friendly, and informative is exactly what we aim for, so thank you for noticing. Your support means everything to us – thanks for choosing Sky Bet!
put 200 pound in lure them in fishing…
put 200 pound in lure them in fishing frenzy all fish were open at about 20 pound not 1 scatter came up avoid sky bet go elsewhere paddy power a bit better but sky not good
June 25, 2026
Unprompted review
greedy bustards
use them a lot for bingo and betting. put a lot of money through but the greedy bustards sent me an email saying no more £5 freebet once a week. no more promos and stake limits on bets. time to find an alternative
June 25, 2026
Unprompted review
Illegitimate business practice no…
Illegitimate business practice no customer support whatsoever ignores what you say I lost my money to a bug. They have the footage and still ofter no support. They look to take your money in any way possible. They do not have customer service. It’s not for you don’t play here.
June 25, 2026
Unprompted review
Reply from Sky Bet
Thanks for the feedback. We've been in touch directly to get more details and look into any issues. We're committed to making things right and appreciate you giving us the chance to help.
Customer service is terrible and non…
Customer service is terrible and non existent, made to frustrate you as they ignore your message and say everything looks fine and send you in circles continuing to ignore what you actually say. Wouldn’t even call it a customer service as it’s nonexistent if i’m honest just a straight up scam for your money, sometimes your money just disappears from your account with no help.
June 24, 2026
Unprompted review
Reply from Sky Bet
Thanks for the feedback. We've been in touch directly to get more details and look into any issues. We're committed to making things right and appreciate you giving us the chance to help.
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