SkyGeek Reviews 491

Placed my order three weeks ago. Then suddenly it was cancelled. The company offered no apologies for the delay or inconvenience.

Placed my order one month ago. Still have not received the product and the status of the order has not changed. Waiting for response from the seller.

If you sell a product you should know what your selling! How can you be productive in sales if you don't know the basic information on the product you list on your website.

The immediate respose from your company is "BANG, not interested in attempting to help you with your query"

why would anyone contact this company? Terrible Sales ethics.

Extremely POOR Service !

Purchased gill g35 battery and can of paint. After 2 weeks order still said processing. Called and they said error on there part, order will ship in 2 days. A week later still processing. Now says battery 2 weeks out. Very hesitant to cancel order.

1 star - I would highly recommend staying AWAY from Skygeek! they do not stand behind their products they sell.
--update-- 3 star - after this review they now want to stand behind their product.

I ordered the belt, and before it shipped, my mechanic called to say he didn't need it. I called customer service and asked to cancel. CSR said "no problem" if it has already shipped, call us for a RMA. Two messages to CS without a reply and held on phone for over 40 minutes and no answer.

Calling credit card company this week to get my money back.

Skygeek is an unmitigated disaster on this one.

I purchased some paint (a little pricey but that is Aerospace) i paid to ship same day and send NDA. I did not receive my product till 2 day later tried to contact SkyGeek to talk about and received NO Response from SkyGeek as if they dont care!!
Randy

It took me more than four months to get the item after I ordered it, even though I wanted it early.
Even if I made inquiries about the product many times, the response was very poor.

I regret not having to order on this site.

The only reason for not getting full stars was the fact that there was a slight delay in the collection date due to stock shortage, but other than that, excellent service. It's always a pleasure doing business with you. :D

Ordered one product. Price was right. Shipped timely. I wi;; purchase again. Thank you.

Still havent received my fuel primer line

UPDATE: received line, exactly as described and my plane is back in the air. In hindsight I don’t think it was fair to knock skygeek for slow shipping considering what’s going on with the shipping industry lately

Very good support , but lack of information specially for wire purchases

Parts I needed in stock, fast delivery, no issues at all. Not the first time we’ve used them and won’t be the last. Good company to do business with.

Excellent service as always. Fast shipping

we have ordered through skygeek several times and are satisfied with the service. continue to maintain the best service for customers.

With all the supply chain issues we're all experiencing, we've been scrambling to find epoxy and mixer nozzles. Other vendors were coming up with empty promises and missing the mark. It was incredibly discouraging.

We were in a pickle. A small manufacturer who still has high demands coming in. The wait is legitimate! We have this at least 75% of our vendors. We were able to get enough to get us over the hump. I am incredibly grateful.

Customer service is working their tails off. They're transparent and can hustle. Given our demands, we cannot use SkyGeek as a vendor at all times but they are on my list of emergency contacts for these items!

The Semco 250060 Model 250-A6 (6oz)Pneumatic Sealant Gun Assemble pictures suggest to modify the picture. If you don’t look carefully at the product description and only look at the pictures, it’s easy for consumers to misunderstand that the product has a handle component.

Overall a very good experience with my order, even though it took a couple of tries to get it right. I was looking for a compass mount. Unfortunately, their website had the wrong part number associated with the photo of the compass mount. When I received the incorrect mount, It didn't take long to get it all sorted out, and I now have the compass mount I wanted in the first place.

I've contacted to SkyGeek customer support team for several times due to wrong commercial invoice issue.
(cost, item difference than order history)
nobody answered on the phone either. !!!

Item hasn’t shipped since almost “two months” now despite online payment made. Initially website showed it will ship in 1-2 days which later showed 28-31 days. Now it’s almost 2 months and still no news.
Worst part is nobody even care to reply to emailsss or receive phone callsss.
“Highly risky company to deal with” BEWARE..!!!!