While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

2.6

Poor

TrustScore 2.5 out of 5

4 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Sleepvio is a scam STAY AWAY

Sleepvio is a scam. I ordered this product on April 23, 2020. I also inquired how long will it take to be delivered and will I receive a tracking #?

Support //support@sleepvio//.>
To:
Mr K stokes

Thu, Apr 23 at 7:59 PM

##- Please type your reply above this line -##
Your request (3376) has been received and is being reviewed by our support staff.

It's been more than 90 days and still no product!
Stay away from their website.

I called my credit card company to report FRAUD ACTIVITY with Sleepvio to reverse the charges. They processed the case and sent me verification the case was being closed on 7/30/20. I just received another letter from my credit card company stating Sleepvio is disputing the charges, when Sleepvio NEVER delivered the product.
This company is a straight fraud, I tried to call them but the number was a fake also. But get a load of Sleepvio trying to dispute the charge.
I can guarrantee one thing if my credit card company accepts the charge from Sleepvio, I'll CANCEL my credit card with them also.
TOO BAD I CAN'T GIVE SLEEPVIO NO STARS BECAUSE THEY DESERVE LESS THAN THAT. Sleepvio SCAMMERS. Don't fall for their website garbage.
They (Sleepvio) won't verify where the product was sent. If the product was sent why couldn't you (Sleepvio) verify it with a TRACKING # like normal legitimate companies do.
Sleepvio please respond here or to my personal email.
#I'MWAITING

August 8, 2020
Unprompted review
Advertisement
Rated 1 out of 5 stars

Service and company horrible

Ordered in April it’s almost July and still no product. Tracking is still in China and they will not refund because it was already shipped. Absolutely the worst company or lack there of DO NOT-ORDER FROM THIS FAKE COMPANY PLEASES YOU WIL REGRET IT

June 25, 2020
Unprompted review
Rated 1 out of 5 stars

What a scam

What a scam. It has been three months and no product. Have inquired three times and keep getting the run around. It's already Shipped. Right. This company is a SCAM!!!!!

June 11, 2020
Unprompted review
Rated 1 out of 5 stars

This company is a scam

This company is a scam. I found them advertising on Facebook. Ordered the product in February and got a tracking slip. When I tracked the order it said it was in China. I asked for a refund and they told me they couldn't give me one because my order already shipped. I followed back up two weeks later and they told me it was lost and that they sent it out again. I waited again and didn't get anything. I checked for reviews online or a customer service number and couldn't find anything. I emailed them again asking for a refund and again they said they couldn't because of my item had shipped and again when tracking the shipment it was still in China. It's May and I still don't have anything. Now, they won't even respond to me. This company is made up scam.

May 17, 2020
Unprompted review

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look