Slimchickens Reviews 

320
TrustScore 3.5 out of 5

3.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 110 reviews, most reviewers were somewhat happy with their experience overall. Consumers frequently highlight the exceptionally friendly staff members who consistently provide welcoming, efficient, and quick service during busy visits. Many people also thoroughly enjoy the freshly prepared hot meals, generous portions, and wonderful choice of sauces available. Some reviewers were not happy with the surprisingly high prices and disappointing portion sizes on certain menu items. A few other people also felt that specific dishes were completely bland, overcooked, or arrived stone cold. Additionally, customers occasionally mentioned notable issues regarding restaurant cleanliness and long waiting times at the counter.

What people talk about most

Staff

Customers consistently note positive experiences with staff, frequently describing them as lovely, friendly,... See more

Product

Users describe ambiguous interactions with product, reflecting a wide range of differing opinions. On one... See more

Quality

Reviewers highlight ambiguous aspects of quality, as opinions on the food are sharply divided. While many... See more

Service

People report ambiguous experiences with service, reflecting mixed opinions among customers. Many reviewers... See more

Price

Clients share negative opinions on price, describing the meals as poor value and massively overpriced for... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Slims Chicken Ealing Review Same as other chicken shops. Just different name. My son would have probably given 5 stars. But he didn't Pay the bill. It's Diffic... See more

Rated 4 out of 5 stars

​🍗 Slim Chickens Bridgend Review: Fantastic Food, Shocking Cleanliness ​My experience with Slim Chickens, particularly the salads, has been consistently fantastic—they're always fresh and ta... See more

Rated 4 out of 5 stars

Had a lovely time here was served very quickly by herby and no complaints at all free wifi here great place to stop by


Company details

  1. Fast Food Restaurant
  2. Meal Takeaway
  3. Take Away Service

Information provided by various external sources

Slim Chickens brings southern hospitality to fast, casual dining with fresh hand-breaded chicken tenders, Buffalo wings, and handmade dipping sauces.


Contact info

3.6

Average

TrustScore 3.5 out of 5

320 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.6

All reviews

(320)

111 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 2 out of 5 stars

Check your order before you leave !

This is just a heads up if you use this outlet in Mc Arthur Glen. I don`t use them but my family has been twice now . And for whatever the reason both times came out without checking what they had bought .And considering it happened previously. There was no CHICKEN . So, make sure you get what you order. Me I don`t eat PROCESSED RUBBISH . Check your order and your change !

December 23, 2025
Unprompted review
Advertisement
Rated 2 out of 5 stars

Terrible service throughout

Terrible service throughout. You wait to be seated but the server walks off, places a table card down, then comes back and tells you to sit there. Never been before so no explanation of how to order. Have to go to electronic board to order, won’t let you amend toppings on burger. Had to the wait at counter, just to be ignored over and over again. When I told them to amend the order it was already on the counter. However had to wait another 5 minutes for food to be brought over. Then the shake wasn’t brought so had to ask for it.

December 13, 2025
Unprompted review
Advertisement
Rated 1 out of 5 stars

Terrible

Went to Slim Chickens and honestly won’t be rushing back. The goujons were tiny — more like scraps than proper chicken pieces. The portion of chips was barely anything, definitely not what you expect for the price they charge. For what I paid, I expected a decent meal, but it just wasn’t value for money at all. Pretty let down overall

December 12, 2025
Unprompted review
Rated 4 out of 5 stars

Ealing - Same as any other chicken shop

Slims Chicken Ealing Review

Same as other chicken shops. Just different name.

My son would have probably given 5 stars. But he didn't Pay the bill.

It's Difficult to fault the technical application of fast food chicken here.

There seems to be a good process and staff are trained or instructed to say all the right things.

The quality of the chicken was fair. I tasted better, but wasn't disappointed.

I found the many options of sauces I've never heard of was a bit risky for someone spending so much for a one-off treat.
The wrong choice could spell disaster and spoil my afternoon.

Having A table service option was good. No need to stand around waiting for your order.

I like having all inclusive meals, including refil sodas. I went to place recently where you had to order every item individually.

I was disappointed with the cheap kitchen towel on each table, in place of tissues or serviettes. It looked cheap and tacky, inconsistent with the standard and aesthetics of the restaurant.

I appreciated the attempt to provide an alcoholic drink option. However, without wine, Guinness or standard beer options, it was hardly worth it.

I decided to give 4 stars instead of 3, as my criticisms are found in all slim's competitors.

For the Manager/Owner

Why did you not get 5 stars?

There must be at least 1 thing that is outstanding. Whilst you did nothing badly. Nothing was amazing.

There where no decent no carbohydrates offers.
KFC offers 6 large peices of delicious just chicken without chips or frills for less than £12

You can see from the pictures, the large basket, half full of bread, chips and sauce containers, is not great value at £17.95

Good experience, however, because of the price point I'm unlikely to visit very often, other than a relatively rare treat for my son - Still KFC for me.

December 12, 2025
Unprompted review
Rated 5 out of 5 stars

I went in the dundrum location and I…

I went in the dundrum location and I was the first in line with my brother and grandma we got free slim chickens bags and free chicken cause first thirty people get a free tender I saw a bad review about someone saying that a wing was raw like how you swapped it out for sure and the staff are great the place was clean and once again the food was great! And we met Darragh that tiktocker he was nice and we took a picture and my brother did a video with him best place ever.

December 3, 2025
Unprompted review
Advertisement
Rated 1 out of 5 stars

Slim chickens is exactly right

Slim chickens is exactly right, my chicken must have been on a diet as there was naff all there , more like popcorn chicken than tenders , so expensive for what it is , kids still hungry after theirs I’ll never go back there , dic turpin had the courtesy to wear a mask, this outfit will rob you in broad daylight and smile about it

November 29, 2025
Unprompted review
Advertisement
Rated 2 out of 5 stars

Crawley branch, gross

Crawley branch. Sticky tables, sticky floors. Kitchen roll on the tables dirty from greasy hands grabbing. Toilets absolutely disgusting. Sweet chilli dip tasted very off. Food was ok, but suffered stomach issues not long after. Not impressed.

November 15, 2025
Unprompted review
Rated 1 out of 5 stars

We were robbed in the store

We were robbed in the store
There was no security , a disgusting lack of care in a central London busy location
The music was far too loud downstairs there was no cameras pointing at the booths
Basically, your company allowed us to be robbed , do not use this company they do not care

November 14, 2025
Unprompted review
Advertisement
Rated 4 out of 5 stars

​🍗 Slim Chickens Bridgend Review

​🍗 Slim Chickens Bridgend Review: Fantastic Food, Shocking Cleanliness
​My experience with Slim Chickens, particularly the salads, has been consistently fantastic—they're always fresh and tasty across every branch I've visited. The food quality and speed of service at the Bridgend, Wales store were also excellent; our order was fast and delicious, delivered by three efficient staff members.
​However, the state of the Bridgend branch's cleanliness is a serious and persistent problem that urgently needs addressing.
​Major Issues with Store Cleanliness
​Filthy Floors: On multiple recent visits, the restaurant floors have been filthy. This is unacceptable, especially when there appeared to be plenty of staff available.
​Managerial Oversight: I observed a manager in all black standing idle at the end of the desk, occupied with his phone. It's disappointing that management isn't setting an example or delegating basic upkeep tasks like sweeping or mopping the highly visible dirty areas.
​Hazardous Toilets: The condition of both the standard and disabled toilets was appalling. The floors were soaking wet—a definite slip hazard. Worse, there was visible grime and buildup that has clearly been present for months, not just hours, despite my visits being only weeks apart.
​Conclusion and Call to Action
​It's a huge shame because I love the food and Slim Chickens is a favourite place to visit. However, the Bridgend branch has lost its mojo when it comes to hygiene. While I appreciate the fast service, I would happily wait an extra moment for the plentiful staff to be deployed to clean the visibly dirty dining and restroom areas.
​Cleanliness, especially post-COVID, should be a top priority. Since this issue does not seem to be universal across the brand, I urge the area management to take immediate charge and bring the Bridgend store's hygiene standards up to par with the quality of its food and service.

November 8, 2025
Unprompted review
Rated 5 out of 5 stars

THE BEST EVER!!!!

I’ve been meaning to write this for so long but me and my fiancee love this place! It is hands down the best takeaway out there!

We actually prefer over KFC which is a big

November 3, 2025
Unprompted review

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look