We used Smart currency exchange to transfer our money to Italy to complete our house purchase. Matt has been really helpful and we would definitely recommend Smart Currency Exchange to anyone sending... See more
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1 Lyric Square, Hammersmith, W6 0NB, London, United Kingdom
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From start to finish the transaction was made so easy and the gentleman i delt with was so helpful . The money was sent to my sons bank account the day we did the transaction in the US .
I will be using this company again better than banks and a better rate .

Reply from Smart Currency Exchange
After making the initial contact with Smart Currency exchange they then emailed me back with the name of the new account manager and arranged a time to call me. The process was very professional and the money was transferred the same day after receiving my funds. Perhaps I could have got a better exchange rate but that was my fault for transferring money on the day our UK interest rates were lowered. Will definitely use this company again.

Reply from Smart Currency Exchange
Seamless and quick process transferring funds from Germany to UK.

Reply from Smart Currency Exchange
The exchange did exactly what they said they would do, quick and efficient.

Reply from Smart Currency Exchange
Excellent service and advice throughout.
Thank you Callum he was always responsive and so helpful.

Reply from Smart Currency Exchange
I had to do a transfer quickly into our Italian bank account. Danny was able to help me extremely quickly and efficiently and made the whole process hugely easy. I will continue to use Smart Currency Exchange for all of my foreign transactions.

Reply from Smart Currency Exchange
We received the best level of help. When you get to a certain age things get a little more difficult. Your operatives are always very patient with us.

Reply from Smart Currency Exchange
Easy to transfer, good exchange rate, better than high street bank. Total transfer from UK account via Smart to French account all done on the same day.

Reply from Smart Currency Exchange
Smartcurrencyexchange Ltd are are a great company to deal with our account manager is so good and they kept us appraised of our transfers at all times our manager Baillie Manyon went above and beyond for us. Super quick transfers.

Reply from Smart Currency Exchange

Reply from Smart Currency Exchange
I've used Smart Currency Exchange previously and they were competitive with their rate and professional so this time around, for the purchase of my next home I used them again. Baillie handled my questions with ease and clarity, transferred funds to my French bank and gave me the confidence in them to gladly recommend them to friends.Thanks a million Smart!

Reply from Smart Currency Exchange
They have a lot patience and explain everything

Reply from Smart Currency Exchange
From the start Matthew was clear and helpful about the service offered. We were able to fix the rate we would receive and when there was a slight delay Matthew helped to extend the date required. great service.

Reply from Smart Currency Exchange
From the initial contact to the successful completion of the transfer of fund in Euros to my French bank account I received courteous and efficient help. The vacillating exchange rate was a concern but a phone call from Arron enabled me to take advantage of a higher rate than I was was expecting. Thank you

Reply from Smart Currency Exchange
Matthew was very clear with his communication and the funds were processed expeditiously. He is warm and made me feel comfortable

Reply from Smart Currency Exchange
From my initial inquiry they were very helpful and spent time explaining my options for spot rates and forward dated rated rates. Always had lots of time to talk through where currency rates stood. The actual process of transferring funds was straight forward and easy to do. Can't fault them. Great service. Friendly and helpful.

Reply from Smart Currency Exchange
A pleasure to do business with, our account manager Rory Haloran was truly professional and helpful

Reply from Smart Currency Exchange
Great service from Matthew Lane-Miller, straight forward and efficient process.

Reply from Smart Currency Exchange
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