We used Smart currency exchange to transfer our money to Italy to complete our house purchase. Matt has been really helpful and we would definitely recommend Smart Currency Exchange to anyone sending... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Heard about Smart Currency from Beau Villages and found them to be totally reliable and our house sale transfer of funds went ahead without any problems. Many thanks, especially to Rhys after his we... See more
Company replied
Being able to lock in a rate with Smart Currency Exchange took the unpredictability out of the sale of my house in France. Matthew Lane-Miller and his team were always readily available to give sound... See more
Company replied
I recently used Smart Currency to transfer money from Australia back to the UK. I dealt with Danny Cook and honestly couldn’t ask for more. Through an introductory phone call Danny explained the... See more
Company replied
Company details
About Smart Currency Exchange
Written by the company
All of your currency exchange requirements - covered.
Get a free quote
Speak to the currency experts.
Foreign exchange doesn’t have to be a hassle or a risk. Smart Currency make money transfers simple. Whatever your reason for sending money overseas, we will help you to take control of your currency transfers.
Trusted by over 50,000 customers to transfer more than £12 billion overseas - our currency experts are on hand to support you.
Smart Currency Exchange helps individuals and people transfer money overseas with confidence, clarity and control.
Whether you’re buying a property overseas, emigrating, managing regular payments or simply moving money between international bank accounts, we’re here to guide you every step of the way. Our experienced currency specialists take the time to understand your situation and help you make informed decisions, rather than leaving things to chance.
Our mission is simple: to help you reduce the risk that comes with currency fluctuations. Recent global events have seen currencies move by as much as 10% per-year, so transferring at the wrong time can lead to a significant impact on the amount you receive.
We provide practical tools and expert support to help you plan ahead and protect your budget.
Clients use us for a wide range of needs, including:
- Overseas property purchases
- Emigration and relocation
- Regular international payments such as pensions or mortgages
- Business transactions and supplier payments
We offer a range of services designed to give you greater control, including the ability to fix an exchange rate in advance, set up regular payment plans and receive market guidance to help you time your transfers more effectively.
With Smart Currency Exchange, you’re not just making a transfer - you’re making a well-informed decision with the support of a dedicated expert.
Contact info
1 Lyric Square, Hammersmith, W6 0NB, London, United Kingdom
- 020 7898 0541
- info@smartcurrencyexchange.com
- www.smartcurrencyexchange.com
Quick, easy and secure money transfers
4.8
Excellent
2K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Excellent service and great rate
January 28, 2026
Reply from Smart Currency Exchange
Hi David,
Thank you for taking the time to leave your review. We're glad we could help!
We hope to help again the next time you need to transfer money abroad.
Best regards,
The Smart Currency Exchange Team
Smart currency with Confidence
I’ve been using Smart currency now for Years & would never use anyone else, it’s the confidence & professional way all the smart currency advisors have been with me, You feel so safe from start to finish.
January 29, 2026
Unprompted review
Reply from Smart Currency Exchange
Hi Cliff,
Thank you for being such a loyal customer!
We really appreciate you taking the time to leave a review. It's a huge help for us. We're so pleased you have been happy wit hthe service we've provided.
We look forward to helping you again soon.
Best regards,
The Smart Currency Exchange Team
Excellent currency exchange experience
Very straight forward and helpful advisors. Quick to process the payment at both ends and costs were very competitive.
January 26, 2026
Reply from Smart Currency Exchange
Hi David,
Thank you for taking the time to leave your review of your experience with Smart Currency Exchange.
We're glad to hear your transfers went through quickly and we look forward to helping you again soon!
Best regards,
The Smart Currency Exchange Team
I recently used Smart Currency to…
I recently used Smart Currency to transfer money from Australia back to the UK.
I dealt with Danny Cook and honestly couldn’t ask for more. Through an introductory phone call Danny explained the options available to me, in detail and made sure I understood the processes.
He was then able to secure me a deal and lock in a great rate, which I am extremely happy about. After sending the money from Australia and it arriving with them, it was a seamless process to receive it in my nominated account.
I would certainly use Smart again and would not hesitate to recommend Danny and team to any family or friends!
January 16, 2026
Reply from Smart Currency Exchange
Hi Tim,
Thank you for taking the time to leave your review of the service you experienced with Danny. We're so pleased to hear everything went smoothly as expected!
If you do have someone in mind who might be interested in our services, don’t hesitate to refer them via our referral scheme: smartcurrencyexchange.com/tp-refer
We look forward to helping you again soon.
Best regards,
The Smart Currency Exchange Team
Great customer support
Great customer support which made the whole process manageable and stress less.
January 23, 2026
Reply from Smart Currency Exchange
Hi Randell,
Thank you for taking the time to leave your review of the service you received.
We're pleased we were able to keep the process simple and look forward to helping you again soon!
Best regards,
The Smart Currency Exchange Team
Beat the quote I'd been offered by Wise…
Beat the quote I'd been offered by Wise and Revolut, and far less hassle to sign up for than those. And very nice to be dealing with actual live people when one is stressing out over unfamiliar financial shenanigans, rather than a stonewalling app or webpage.
November 25, 2025
Unprompted review
Reply from Smart Currency Exchange
Hi Alex,
Thank you so much for taking the time to leave your review.
We're delighted to hear you found the process easy, and the benefits in being able to speak to a real account manager at your convenience.
Should you have any more questions please don't hesitate to reach out. If you know someone who would also benefit from our services, refer them to us and get rewarded! Visit: smartcurrencyexchange.com/tp-refer
Thanks again, and we look forward to working with you again in the future.
Best regards,
The Smart Currency Exchange Team
Reply from Smart Currency Exchange
Hi Elizabeth,
Thank you for your positive feedback. We were so pleased to be able to help you through the process of making a transfer.
We hope to help you again soon!
Best regards,
The Smart Currency Exchange Team
Excellent communication fast service…
Excellent communication fast service better than XE 10 times
January 20, 2026
Unprompted review
Reply from Smart Currency Exchange
Hi Zeljko,
Thank you for your positive feedback. We were so pleased to hear you were pleased with the speed and communication with our service.
We hope to help you again soon!
Best regards,
The Smart Currency Exchange Team
Reliable, trustworthy, straightforward. Do it.
As a first for me - converting currency from a house sale into GBP - I was tentative about who to trust with such a large sum. But Smart Currency Exchange soon put me at ease, without financial jargon or any hard sell. Danny Cook was especially helpful as I negotiated the volatility of the markets to achieve the best value. Danny’s professionalism and expertise made what could have been a stressful experience into one I felt safe with. Communicating at every step of the process, from first contact to completion, I couldn’t recommend Smart Currency Exchange highly enough.
January 13, 2026
Reply from Smart Currency Exchange
Hi Steve,
Congratulations on your sale!
Thank you for taking the time to leave your review of the service provided by Danny. We're delighted to hear you were happy with your experience.
If you have any further needs or know someone who might be interested in our services, don’t hesitate to refer them via our referral scheme: smartcurrencyexchange.com/tp-refer
We look forward to helping you again soon!
Best regards,
The Smart Currency Exchange Team
The Efficiency and the professional…
The Efficiency and the professional experience I got to making this transition phase make easier.
January 15, 2026
Reply from Smart Currency Exchange
Hi Stewart,
Thank you for your kind feedback. We're so pleased you had a good experience when making your transfer with us.
We look forward to helping you with any more transfers you need to make in the future.
Best regards,
The Smart Currency Exchange Team
Reply from Smart Currency Exchange
Hi Andrew,
Thank you for taking the time to leave your review. We're so pleased to hear you had a good experience with us.
Best regards,
The Smart Currency Exchange Team
Good result
Good result. Unclear at times if progress of payment was fully engaged, but it was. Downloading timescale was 5/6 days from initial funding. Thank you
Andrew Mathie
January 14, 2026
Reply from Smart Currency Exchange
Hi Andrew,
We're glad to hear you got the result you were looking for. Thank you for taking the time to leave your review.
We look forward to helping you with any future transfers required.
Best regards,
The Smart Currency Exchange Team
International money transfer
Had a great experience with Smart Currency Exchange. They made the process very easy to complete.
Very helpful to me, had an admin issue entering my account details, they provided prompt advice and followed up with me to ensure all went well.
Provided a very competitive exchange rate also.
January 14, 2026
Reply from Smart Currency Exchange
Hi Desmond,
Thank you for your positive feedback. We were so pleased to hear you had a good experience when making your transfer.
If you know someone else who could use our help, you can earn rewards through our referral scheme: smartcurrencyexchange.com/tp-refer
Thanks again, and we hope to speak again soon.
Best regards,
The Smart Currency Exchange Team
Danny was helpful and professional
January 12, 2026
Reply from Smart Currency Exchange
Hi Antony,
Thank you for taking the time to leave a review of your experience with Danny.
We're pleased to hear you were happy and hope we can continue to help with all of your currency needs in the future.
Kind regards,
The Smart Currency Exchange Team
Fast
Fast, efficient service delivery, easy to deal with staff at all levels. Would highly recommend for international money transfers.
January 6, 2026
Reply from Smart Currency Exchange
Hi Robert,
We’re delighted to hear that you had a good experience with both our service and the team supporting you.
If you ever need further assistance with any money transfers, we'd be happy to help.
Thank you again, and we hope to speak with you soon.
Best regards,
The Smart Currency Exchange Team
Great communication and straight…
Great communication and straight forward transaction
January 5, 2026
Reply from Smart Currency Exchange
Hi,
Thank you for your kind words and for taking the time to leave a review.
We're pleased to hear you were happy and hope we can continue to help with all of your currency needs in the future.
Kind regards,
The Smart Currency Exchange Team
Reply from Smart Currency Exchange
Hi Barbara,
Thank you for taking the time to leave us a review after using us for the first time.
We're pleased to hear you were happy and hope we can continue to help with all of your currency needs in the future.
Kind regards,
The Smart Currency Exchange Team
Patient. Clear. Thorough. Recommended
As my title says. Being nervous at first, Callum was very patient and explained the process thoroughly and efficiently. I was kept advised at each stage of my conversion and at completion was impressed with the speed of confirmation and deposit.
December 29, 2025
Reply from Smart Currency Exchange
Hi Ian,
Happy New Year!
We appreciate your kind words and the time you took to share your experience. We've passed your kind words to Callum and we're delighted you were happy with the service he was able to offer.
We look forward to helping you with any future transfers you may need to make!
Best regards,
The Smart Currency Exchange Team
Very helpful
This was my first transfer with Smart currency so had to give details on line. Being 75 years old I hadn’t a clue as to what I was doing but Alistair was brilliant helping me through all the stages with professionalism and patience. The only negative I have is that he was supposed to phone me back after I had an extra question (which I managed to sort out myself) but he never did.
December 29, 2025
Reply from Smart Currency Exchange
Hi Joan,
Thank you for taking the time to leave your lovely review.
We understand that for some customers, transferring large sums of money can be an uncertain or even daunting process. I'm so pleased to hear we were able to help you throughout the process and answer your questions.
If you ever have any more questions, you can contact our team on 020 7898 0541 or email info@smartcurrencyexchange.com.
Thank you again, and we hope to speak with you soon!
Best regards,
The Smart Currency Exchange Team
Great communication
December 24, 2025
Reply from Smart Currency Exchange
Hi Philip,
Thank you for taking the time to leave your review. We very much appreciate it!
Best regards,
The Smart Currency Exchange Team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.