SmartHeat London Reviews 

66
TrustScore 3.5 out of 5

3.5

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Rated 5 out of 5 stars

I have been using Jiri Bartko of Smartheat London for over 12 years, and I cannot recommend him highly enough. When we first moved into our home, the heating system had been badly messed up by... See more

Rated 2 out of 5 stars

Installation ok but very poor/non existent after care. Promised warranty never received and no building regs certification made (which is a legal requirement). Much better and more reliable companies... See more

Rated 1 out of 5 stars

If I could give 0 I would. I have delayed writing this review for 6 months as Jiri faithfully promised to fix and compensate me for the horrendous installation of 3 air-conditioning units in my home w... See more

Rated 5 out of 5 stars

Brilliant! What a piece of luck to find Chris and his team! Chris, Miro and Jiri did a fantastic job, ripping out our unreliable and irreparable underfloor central heating system and fitting a new... See more

Company replied

Company details

  1. Gas Installation Service
  2. Heating Contractor
  3. Boiler and Heating Service

Written by the company

🌡️ Smartheat London Ltd - Your Heating and Plumbing Experts 🌡️ At Smartheat London Ltd, we are your trusted partner for all your heating, plumbing, and air-conditioning needs. We specialize in: 🔥 Commercial and Domestic Boiler Replacement, Installation, Repair, and Service: Whether you're a business or a homeowner, we ensure your boiler functions flawlessly. ❄️ Air-Conditioning Installation and Repairs: We keep you cool when it matters most, providing expert installation and quick repairs. 🌿 Heat Pump Installation: We embrace eco-friendly solutions, offering efficient heat pump installations for sustainable comfort. 🚽 Bathroom Projects from Start to Finish: Transform your space with our complete bathroom services, from design to installation. 🌡️ Underfloor Heating Expertise: Experience warmth from the ground up with our start-to-finish underfloor heating solutions, including flooring. 🏠 Domestic Heating Gas Services: Trust us for all your home's heating needs, including gas services, replacement, and installation. Our mission is to deliver top-notch service, using the latest technology and industry best practices. We take pride in our professional approach, ensuring your complete satisfaction. Your comfort and convenience are our priorities, and we look forward to being your reliable choice for all your heating, plumbing, and cooling needs. Trust Smartheat London Ltd for quality, efficiency, and a job well done. 📞 Contact us today and let us keep your space comfortable, efficient, and in perfect condition.


Contact info

3.5

Average

TrustScore 3.5 out of 5

66 reviews

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3.5

All reviews

(66)

6 reviews in the last 12 months

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Rated 5 out of 5 stars

Speedily fitted a boiler within a day…

Speedily fitted a boiler within a day of getting a quote.
Installers were really friendly, efficient and the price was the best I got by a long way from quite a few quotes.

For a service in london was really pleased, and will def use again for any gas issues.

July 18, 2023
Unprompted review
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Reply from SmartHeat London

Dear Sarah Garrett,

Thank you for choosing Smartheat London Ltd and for sharing your experience with us. We're delighted to hear that we could swiftly install your boiler to your satisfaction.

Our team takes pride in offering friendly and efficient service, and we're thrilled that you found our price to be the best among the quotes you received.

We appreciate your positive feedback and your willingness to choose us again for any future gas issues. We look forward to assisting you whenever you need us in the future.

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Rated 5 out of 5 stars

Fantastic experience with Smartheat

Chris from Smartheat was very professional when visiting my home.
He was very polite and tidy and explained to me everything that he was doing.
When searching for quotes Smartheat were very efficient at getting back to me and also offered the best price.
Would recommend Smartheat to everyone.

July 7, 2023
Unprompted review
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Reply from SmartHeat London

Dear Hayley Murphy,

Thank you for sharing your fantastic experience with Smartheat, and for your kind words about Chris. We're pleased to hear that he provided you with a professional and informative service.

Efficiency and competitive pricing are important to us, and we're delighted that we could offer you the best price and a satisfactory experience.

Your recommendation means a lot to us. If you or anyone you know ever requires our services in the future, we'll be here to assist.

Rated 5 out of 5 stars

My boiler was broken for two days…

My boiler was broken for two days received quotes from many people plus the waits were too long, I got Jiri’s contact from my uncle called him he came in did a really good job promptly fixed my boiler got the parts fixed it and now I have heat and hot water finally
Thank you Jiri for your amazing service

March 10, 2023
Unprompted review
SmartHeat London logo

Reply from SmartHeat London

Dear Sheikh Salem,

We're so glad that you reached out to us and that Jiri could promptly resolve your boiler issue. We understand the importance of having heat and hot water, especially during a breakdown.

Thank you for your kind words and for choosing Smartheat London Ltd for your heating needs. Jiri and our team are dedicated to providing amazing service to our customers, and we're thrilled that we could help you get your heat and hot water back.

If you ever need assistance in the future or have any questions, please don't hesitate to reach out. We're here to keep you comfortable.

Rated 5 out of 5 stars

Great company and great knowledgeable…

Great company and great knowledgeable people that I would highly recommend. I had quotes for a new boiler (which needed relocating and an accumulator fitting to increase the pressure throughout the house) from 6 companies and Smartheat showed the right level of knowledge and expertise and come in at a good price. When they were on the job, they worked hard and were considerate, explaining well at each stage of the job. I will be getting them back whenever I need some plumbing work done. I couldn't recommend these guys enough.

February 1, 2023
Unprompted review
SmartHeat London logo

Reply from SmartHeat London

Dear Valued Customer,

Thank you for taking the time to share your experience with Smartheat London Ltd. We're absolutely thrilled to hear about your positive experience with our company.

We understand how important it is to have the right expertise and competitive pricing for a project like relocating a boiler and fitting an accumulator. We're delighted that you found our team to be knowledgeable and that they worked hard while being considerate throughout the job.

Your recommendation means a lot to us, and we look forward to assisting you with any plumbing work in the future. Please don't hesitate to reach out whenever you need our services.

Rated 5 out of 5 stars

Mo kam

I Move into this new flat with no heating for three day. Don’t know what to do then I went on GumtreeUK and found SmartHeat number. I call him and he came round next day . He fixed it and am soo happy now . Very reliable

November 16, 2022
Unprompted review
SmartHeat London logo

Reply from SmartHeat London

Dear Mo Kamara,

We're delighted to have been able to help you and get the heating in your new flat up and running. Thank you for choosing Smartheat London Ltd to address your heating needs.

We understand how important having reliable heating is, and we're pleased that we could provide a quick and effective solution. If you ever need our assistance in the future or have any questions, please don't hesitate to reach out. We're here to keep you comfortable.

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Rated 5 out of 5 stars

quoted a fair price and did the work! simples!

Company responded to request for quote with fair price from pics sent. Straight forward combi to combi swap out. Work completed no probs. Compare that to companies who fail to quote, give a ridiculous price and then "milk" the job onsite with extra not needed work. Save the hassle just come to this company first!

October 6, 2022
Unprompted review
Rated 5 out of 5 stars

Highly recommended

Highly recommended. They installed my new boiler the next day after my call.
Very professional work, all completed tidily, with all the necessary add-ons covered.
Prices are really very reasonable as well.

October 13, 2022
Unprompted review
SmartHeat London logo

Reply from SmartHeat London

Thank You for a feedback

Rated 5 out of 5 stars

Excellent service, professional and polite

Jiri came to do my boiler service today. Very professional, great level of service. He even fitted on my carbon monoxide alarm. Great man. Would definately recommend to friends and family

September 12, 2022
Unprompted review
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Rated 5 out of 5 stars

Amazing service

Amazing service! Fast, professional, competitively priced. Definitely my go-to next time I have plumbing issues.

September 6, 2022
Unprompted review
Rated 5 out of 5 stars

Strongly recommend to everyone!

I asked Jiri to get a new connection from the new gas meter to my flat of the first floor and install the boiler and central heating as I only had electricity in my flat.
Jiri always responded my call promptly and his work was quick and organized.
It took 5 days for him and his team to complete the job.
After his work, they cleaned each day and left no mess at all for 5 days.
He is reliable, responsible, and professional.
I strongly recommend him, and I will call him when I have next work.

October 1, 2021
Unprompted review
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Rated 5 out of 5 stars

Review post two boiler installs -10/10

Jiri installed two boilers at my rental houses in Sept 2021. From the moment I spoke to him, he was honest and guided me in choosing the best boiler for my needs and my tenants needs. I received all the paper work the next day post installation from the manufacture. It was a smooth installation from start to finish, so happy with his work and services. Really good reliable (arrived on time as he said he would), hardworking and quick in his installs, no messing around and more importantly at a very good price. I will be calling him back to do the servicing next year, I would recommend him to others no doubt about it. Hope he can help you!

September 26, 2021
Unprompted review
Rated 5 out of 5 stars

Replacement boiler

I had a new Worcester boiler fitted by Smartheat London. All done within 3 days of asking, competitive price, with good advice given. Very clean and tidy installation, nice guy and always responds to calls. I will ask him to do my servicing, and I would recommend him to others .

August 17, 2021
Unprompted review
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Rated 5 out of 5 stars

My experience of dealing with SmartHeat…

My experience of dealing with SmartHeat London has been very good. The owner responded with little delay. Had my appointment for a boiler replacement booked within days of contacting them.
Changing a boiler can be both costly and complicated. I was offered a very competitive price on my new Worcester Bosch Greenstar 2000, and after the installation there were some snags that were ironed out in no time.
I would recommend this company to everyone I know.

March 13, 2021
Unprompted review
Rated 5 out of 5 stars

Good job and reasonable price.

A very efficient and prompt response from SmartHeat London when I had the new Worcester Bosch 28Cdi compact boiler installed.Jiri is very professional and helpful with the enquiries and requests made.Highly recommended.

February 23, 2021
Unprompted review

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