At first, I was disappointed because the focus was on coping in the corporate world and handling situations in the workplace. I still studied the lessons, even though I'm no longer working in th... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I signed up for a free trial but didn't use it. I was then charged 79.99 for 3 months. I emailed them to cancel and they cancelled within 5 minutes. Very cooperative. They would get 5 stars except... See more
Company replied
Following today’s incident, I’m very pleased with the support provided by “SmartMe”. I’d accidentally booked an extra service that I didn’t want. I then contacted support and, within half an hour... See more
Company replied
This app is very user friendly. I had a small concern about payment that was answered very promptly and throughly. My question was answered and gave me immediate relief. This app is great for any skil... See more
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Company details
Written by the company
Introducing SmartyMe: a comprehensive knowledge app featuring interactive lessons that last just 15 minutes. Achieve your goals and broaden your understanding of subjects that spark your curiosity. Our app combines various learning methods to help you acquire knowledge more efficiently. Tackle real-world problems, exercise your mind, and enjoy the process!
Contact info
Kinyras, KINYRAS TOWER, Agios Andreas, 1102, Nicosia, Cyprus
- +1 (202) 929-3660
- support@smartymeapp.com
- www.smartymeapp.com
4.2
Great
5K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Reply from SmartyMe App
We're glad to hear that you found the support helpful and prompt! Your experience means a lot to us.
Interesting lectures and very helpful…
Interesting lectures and very helpful and quick responsive support team :)
July 12, 2026
Reply from SmartyMe App
We're glad you found the lectures engaging and our support team responsive! Your experience means a lot to us. Thank you for sharing!
The subscription was tricky
The subscription was tricky - it charged me automatically for something I didn’t want… but their customer service was quick to respond with a fix.
The app is a great idea, I see it could be useful, but the AI generated images often inaccurate.
July 12, 2026
Reply from SmartyMe App
Hi Bandi, Ellie here, Head of Customer Care at SmartyMe. Glad the support team got it sorted quickly - that's exactly how it should work. On the images front, that's specific feedback worth passing to the content team, so if you remember which course or lesson it was, email me at ellie@smartymeapp.com and I'll make sure it gets flagged to the right people.
I was very impressed with the quick…
I was very impressed with the quick response I got when requesting to cancel. Thank you
July 12, 2026
Reply from SmartyMe App
Your appreciation for our promptness in handling your cancellation request truly brightens our day! We’re glad to hear that you had a positive experience. Thank you for sharing!
I just finished my first day
I just finished my first day, so it is brand new to me, but it was interesting, funny and well explained.
July 12, 2026
Reply from SmartyMe App
We're glad to hear your first day was enjoyable and informative! It sounds like you had a fun time, and we’re excited for you to continue exploring.
I accidentally signed up and asked for…
I accidentally signed up and asked for a refund. Within 5 minutes, I received an email saying they would. Great service.
July 12, 2026
Reply from SmartyMe App
It's great to hear you had such a quick response regarding your refund! We’re glad you found our service to be efficient. Your experience means a lot to us!
Though I found I didn’t have the time…
Though I found I didn’t have the time to enjoy SmartyMe, Customer Service was incredibly helpful. Thank you! When time allows, I’ll be back.
July 11, 2026
Reply from SmartyMe App
It's great to know our customer service made a positive impression! We look forward to welcoming you back when you have the time. Thanks for sharing your experience!
The customer service is very helpful
The customer service is very helpful, kind and quick. Any time I contacted them, they replied within an hour and were super helpful and solved my problem immediately. Thank you!
July 12, 2026
Reply from SmartyMe App
We're delighted that our customer service team made a positive impact on your experience! Your kind words about their responsiveness and helpfulness mean a lot to us. Thank you for sharing!
Kind & Gracious. It was when I unfortunately needed to…
It was when I unfortunately needed to cancel that they were ever so gracious giving me the
the last payment free because I said that I had been trying to cancel due to low funds for a couple of months.
July 12, 2026
Reply from SmartyMe App
We’re glad to hear you felt supported during your cancellation. Your experience means a lot to us!
I didnt have the time to utilize it.
I didnt have the time to utilize it.
I needed to cxl subscription - it was cxld immediately
July 11, 2026
Reply from SmartyMe App
We're glad the cancellation process was quick and efficient for you. If you decide to use our service again in the future, we're here for you!
I hade a problem logging into app to…
I hade a problem logging into app to fully download the SmartyMe app. Michael from SmartyMe contacted me within a few minutes to provide support and alternative method for me to resolve the problem and it worked! I appreciate Michael’s responsiveness and advisement. Keep up the great work!!
July 11, 2026
Reply from SmartyMe App
It's great to hear how quickly Michael was able to assist you! Your appreciation for his responsiveness highlights the dedication of our team. Keep enjoying SmartyMe!
I had a query and they resolved the…
I had a query and they resolved the query in an efficient and effective manner
July 11, 2026
Reply from SmartyMe App
Hearing that your query was resolved efficiently is wonderful! We’re glad to know our team met your needs effectively. Thank you for sharing your experience!
I didn't had the chance to try the app
I didn't had the chance to try the app, buy I found people behind this app are juste amazing and very comprehensive.
Thank you Nikki for your help
July 11, 2026
Reply from SmartyMe App
It's great to hear you found our team amazing and comprehensive! Your support means a lot to us. Thank you for sharing your experience!
I accidentally purchased the…
I accidentally purchased the Infographics add-on and contacted SmartyMe support immediately. Nikki responded very quickly, was understanding, and processed my refund without any hassle. I really appreciate the professional and friendly customer service. Thank you!
July 11, 2026
Reply from SmartyMe App
It's great to hear that our support team was prompt and friendly! Your appreciation means a lot to us, and we're glad to have helped with your refund seamlessly. Thanks for sharing your positive experience!
I reached out to the SmartyMe folks…
I reached out to the SmartyMe folks with concerns about an app billing issue that turned out to be my error. The administrators were very kind and forgiving and worked with me to come up with a solution that was extremely helpful. The app is great and the customer service even better.
July 11, 2026
Reply from SmartyMe App
We're glad our team could assist you effectively! Your kind words about the app and our customer service inspire us to keep delivering great experiences. Thanks for sharing your thoughts!
The app is very well done and extremely…
The app is very well done and extremely easy to use. The support staff was beyond helpful. The only issue for me is the $25 monthly subscription price. It is just more than I can afford. Hopefully as more and more folks start using the app, the price will come done and I can subscribe again.
July 11, 2026
Reply from SmartyMe App
It's fantastic to know how much you enjoy the app and found our support team helpful! We hear your thoughts about the subscription price, and we’re always looking to improve as our user base grows. Your experience means a lot to us!
Excellent Customer Service!
Useful and user friendly App and excellent customer service!
July 11, 2026
Reply from SmartyMe App
It's wonderful to hear how much you appreciate both the app and our customer service! We're here to keep providing you with great experiences.
Nikki from SmartyMe Support Team Is the…
Nikki from SmartyMe Support Team Is the best thing about your business. I’m going to be so brutally honest with you, my son bought this from you guys and I’ve been paying it without realizing it. I checked some of it out after I “bought” it and didn’t really know what I was even buying…maybe send something in the mail? I don’t know. Thanks again, Nicki!
July 9, 2026
Reply from SmartyMe App
Nikki's support is a great part of our team! We see your thoughts on the purchase experience and will keep working on clarity. Thanks for sharing!
Reply from SmartyMe App
We’re glad you found us prompt and responsive! Your support means a lot to us, and we’re here to keep delivering great service. Thank you!
I really appreciate that the company…
I really appreciate that the company was responsive and responsible enough to help the customers. I requested money back for a subscription and in no time they started the refound.
July 10, 2026
Reply from SmartyMe App
We’re glad to hear you found our response quick and that the refund process was smooth. Your experience matters to us, and we’re here to help! Thanks for sharing!
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