I signed up for a free trial but didn't use it. I was then charged 79.99 for 3 months. I emailed them to cancel and they cancelled within 5 minutes. Very cooperative. They would get 5 stars except... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
This app is very user friendly. I had a small concern about payment that was answered very promptly and throughly. My question was answered and gave me immediate relief. This app is great for any skil... See more
Company replied
Following today’s incident, I’m very pleased with the support provided by “SmartMe”. I’d accidentally booked an extra service that I didn’t want. I then contacted support and, within half an hour... See more
Company replied
I have not actually tried the app yet. My experience with SmartyMe so far is that I accidently purchased an add-on and wanted the transaction reversed. I easily found where to email the helpdesk (s... See more
Company replied
Company details
Written by the company
Introducing SmartyMe: a comprehensive knowledge app featuring interactive lessons that last just 15 minutes. Achieve your goals and broaden your understanding of subjects that spark your curiosity. Our app combines various learning methods to help you acquire knowledge more efficiently. Tackle real-world problems, exercise your mind, and enjoy the process!
Contact info
Kinyras, KINYRAS TOWER, Agios Andreas, 1102, Nicosia, Cyprus
- +1 (202) 929-3660
- support@smartymeapp.com
- www.smartymeapp.com
4.2
Great
5K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Unauthorized removal of funds
Unauthorized removal of funds from bank. AI scam hacking peoples accounts from Facebook ads.
July 7, 2026
Unprompted review
Reply from SmartyMe App
Hi Vicki, Ellie here, Head of Customer Care at SmartyMe. All pricing and subscription details are clearly shown before any commitment is made - but I'd genuinely like to understand what you experienced and look into your account directly. Please email me at ellie@smartymeapp.com with your details and I'll personally take a look.
Nikki was great
The person (Nikki) reversing my pending charge and canceling my account went swift and quick..
July 7, 2026
Reply from SmartyMe App
We’re glad to hear Nikki provided swift and efficient service while handling your request! Thanks for sharing your experience with us.
Quick Solution
Every detail of my situation was analyzed thoroughly and my issue was resolved very quickly. No matter the time of day, I always got a response, thank you Nikki!
July 7, 2026
Reply from SmartyMe App
We're delighted to hear that our team's dedication led to a swift resolution and that you received timely responses. Thank you for recognizing our efforts!
TRefunded without a hitch
The app wasnt for me. I am extremely unique. Even more unique that everyone else. But I cancelled the subscription and received a refund no problem.
July 7, 2026
Reply from SmartyMe App
It's great to hear that the refund process went smoothly for you! Wishing you all the best on your unique journey ahead.
The company and their modules are fine
The company and their modules are fine. I became so discombobulated with personal issues that I failed to do my part but it doesn't require much, really. It's just commitment to do the modules.
July 7, 2026
Reply from SmartyMe App
We're glad to hear that you find our modules satisfactory! Commitment to the modules can sometimes be a challenge, and we’re here to support you on your journey. Keep pushing forward, and we look forward to seeing your progress!
Reply from SmartyMe App
We’re glad to hear you find our service quick and reliable! Your support means a lot to us.
I was refunded after the charge for the…
I was refunded after the charge for the month and that rarely happens. Shows honesty.
July 7, 2026
Reply from SmartyMe App
It's great to know that you had a positive experience with our refund process - we value your recognition of our commitment to honesty!
Great app and costumers service
The intelligence of the service provided by the app was really useful. I was exposed to practical situations that drove me to real situations and active learning.
The costumers service was great. Very supportive and the communication was easy.
July 7, 2026
Reply from SmartyMe App
It's wonderful to hear how much you appreciate the effective service and the engaging learning approach! Your recognition of our customer service team's support inspires us. We’re glad you found the communication easy and helpful!
Great customer service
July 6, 2026
Reply from SmartyMe App
Your feedback about our support team truly brightens our day! Recognizing their efforts means a lot to us!
Fast Customer Support!
I needed to cancel the subscription and they took care of it promptly and without trying to talk me out of it !
July 6, 2026
Reply from SmartyMe App
We're glad to hear you had a fast experience with our customer support! It's great that our team efficiently handled your subscription cancellation. Thanks for sharing your thoughts!
Great customer service!
July 6, 2026
Reply from SmartyMe App
We're really pleased you had a great experience with our customer service! Your kind words mean a lot to us!
All the small course are very helpful…
All the small course are very helpful and very real to me. It help me to improve my speaking skill and set my goal in near future .
Thanks a lot SmartyMe App
July 6, 2026
Reply from SmartyMe App
It's fantastic to hear that the courses are making a real difference for you - we're delighted they've helped you improve your speaking skills and set your goals. Keep up the great work with your progress!
I didnt like the product but company…
I didnt like the product but company behind is solid. Support is very good and they dont let you down. Very good customer service
July 6, 2026
Reply from SmartyMe App
It's great to hear that our support team made a positive impression! We’re glad you found our customer service reliable. Your thoughts about the product are noted, and we’re always looking to improve. Thanks for sharing!
Great Support
Following today’s incident, I’m very pleased with the support provided by “SmartMe”.
I’d accidentally booked an extra service that I didn’t want.
I then contacted support and, within half an hour of sending my first email, everything was sorted out in just a few emails.
It all happened surprisingly quickly. I’d expected it to take a few days, but everything regarding the cancellation of this option was sorted out straight away.
I haven’t spent much time on the app itself yet, but at first glance it looks very user-friendly.
July 6, 2026
Reply from SmartyMe App
We appreciate your positive feedback about our support team! It’s great to know that everything was quickly sorted out for you. We're glad you found the app user-friendly too! Thanks for sharing your experience!
I received a very quick response
I received a very quick response. They handled my request quickly and politely.
If my situation were to change, I would definitely get a subscription because you’re very easy to deal with. For me it was a cost issue not a service or product issue.
July 6, 2026
Reply from SmartyMe App
Happy to hear about your positive experience with our team! We’re glad you found our service quick and polite. We hope you’ll consider us for a subscription in the future!
Good Customer Service!
I realized after I subscribed to the SmartyMe app that I had overscheduled myself and I asked to be 'unsubscribed.' Within an hour of my request I received am email from 'Nikki' telling me that the subscription had been cancelled and I would not be charged to renew it after it expired in the near future.
I greatly appreciate the excellent customer service.
Bill M. from Virginia
July 6, 2026
Reply from SmartyMe App
It's wonderful to hear that you had a great experience with our customer service team! We're glad Nikki was able to assist you swiftly and effectively. Your kind words truly fuel our commitment to providing excellent support. Thank you for sharing!
Reply from SmartyMe App
It's wonderful to hear you appreciate our quick and friendly service! We’re here to keep providing that for you!
Great material
Great material, I will look into once I m back to the USA from vacation and when I m ready to make the changes to learn it. I highly recommend to all. Thanks
June 25, 2026
Reply from SmartyMe App
It's fantastic to hear you're finding our material valuable! Your recommendation means a lot to us, and we're excited for you to dive back in once you're back from vacation. Enjoy your travels!
Excellent customer service!
July 6, 2026
Reply from SmartyMe App
We're delighted you had a positive experience with our customer service team! Your satisfaction means a lot to us, and we're here to keep providing you with great support. Thank you for sharing your thoughts!
Incorrect subsription
I was initially charged with the wrong subscription. Contacted the customer service and the issue was solved diligently and refund was made to my account successfully.
Thank you for the professional service
July 6, 2026
Reply from SmartyMe App
We're pleased to know that our team handled your subscription matter effectively and facilitated your refund. Your recognition of our professional service motivates us to keep supporting our users!
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