I signed up for a free trial but didn't use it. I was then charged 79.99 for 3 months. I emailed them to cancel and they cancelled within 5 minutes. Very cooperative. They would get 5 stars except... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
This app is very user friendly. I had a small concern about payment that was answered very promptly and throughly. My question was answered and gave me immediate relief. This app is great for any skil... See more
Company replied
Following today’s incident, I’m very pleased with the support provided by “SmartMe”. I’d accidentally booked an extra service that I didn’t want. I then contacted support and, within half an hour... See more
Company replied
I have not actually tried the app yet. My experience with SmartyMe so far is that I accidently purchased an add-on and wanted the transaction reversed. I easily found where to email the helpdesk (s... See more
Company replied
Company details
Written by the company
Introducing SmartyMe: a comprehensive knowledge app featuring interactive lessons that last just 15 minutes. Achieve your goals and broaden your understanding of subjects that spark your curiosity. Our app combines various learning methods to help you acquire knowledge more efficiently. Tackle real-world problems, exercise your mind, and enjoy the process!
Contact info
Kinyras, KINYRAS TOWER, Agios Andreas, 1102, Nicosia, Cyprus
- +1 (202) 929-3660
- support@smartymeapp.com
- www.smartymeapp.com
4.2
Great
5K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
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The Customer Service was superior.
The Customer Service was superior.
Very prompt responses with very little to no friction.
July 13, 2026
Reply from SmartyMe App
We're thrilled to hear you had an exceptional experience with our customer service! Your kind words about our prompt responses mean a lot to us. Thanks for sharing your thoughts!
Reply from SmartyMe App
Your positive feedback about our team’s friendliness and efficiency is great to hear! We're dedicated to providing great support, and it's wonderful to know your needs were met quickly. Thanks for sharing your experience!
I used the app for few days and even if…
I used the app for few days and even if I was not planning to use it anymore for personal reasons, I forgot to cancel my subscription.
When I contacted them to refund the charges, they did it without asking questions. That was a great help from their side.
July 15, 2026
Reply from SmartyMe App
We're grateful to hear about your positive experience with the refund process - it's great to know our team was able to assist you efficiently. Your thoughts mean a lot to us!
Great Customer Service
I no longer have time for this app and cancellation could not have been easier! Thank you!
July 15, 2026
Reply from SmartyMe App
We're pleased to know that cancellation was a smooth process for you! Your kind words about our customer service mean a lot to us. If you ever decide to return, we'll be here for you!
Great customer service
I have not actually tried the app yet. My experience with SmartyMe so far is that I accidently purchased an add-on and wanted the transaction reversed. I easily found where to email the helpdesk (so rare) and was able to write a freeform email explaining the situation (again, so rare). SmartyMe replied within an hour and provided a refund without further questioning.
Great customer service.
July 15, 2026
Reply from SmartyMe App
It's wonderful to see your positive experience with our service team! We're glad you found the process smooth and efficient. Your satisfaction means a lot to us, and thank you for sharing this with us!
I like the program smartyme which is…
I like the program smartyme which is very helpful, the associates of smartyme are very kind and helpful.
July 15, 2026
Reply from SmartyMe App
We're happy to know that you find the program helpful and that our team has made a positive impression! Your thoughts mean a lot to us!
Customer service agent was quick…
Customer service agent was quick professional and gave me no grief all you can want and expect.
July 15, 2026
Reply from SmartyMe App
We’re glad to hear our customer service agent was quick and professional! It’s great to know we met your expectations. Your words motivate us to keep delivering excellent service!
THIS IS A SCAM!!!!
THIS IS A SCAM!!!!! Do not purchase anything from them - they stole my card info and were billing me for the whole year before sending me an email about billing me - crazy scam! I never even downloaded this app
July 14, 2026
Unprompted review
Reply from SmartyMe App
Hi Katya, Ellie here, Head of Customer Care at SmartyMe. A subscription requires a deliberate sign-up step - nothing is created or charged without that. That said, if charges have appeared that you genuinely can't account for, I'd like to look into this directly. Please email me at ellie@smartymeapp.com with any details you have and I'll personally investigate.
Reply from SmartyMe App
It's great to hear you found our support prompt and resolutions quick - we’re always here to ensure you have a smooth experience!
Reply from SmartyMe App
We're delighted to hear that you feel we went the extra mile! Your positive experience truly motivates us to keep delivering our best!
I cancelled within minutes of purchase
I cancelled within minutes of purchase. THE FONT IS TOO SMALL TO READ. What a frustrating experience. I should be refunded.
July 14, 2026
Unprompted review
Reply from SmartyMe App
Hi Victor, Ellie here, Head of Customer Care at SmartyMe. Cancelling within minutes and finding the text too small to read comfortably - both of those are things I want to look into for you. We do have a 28-day money-back guarantee from the date of purchase, so please email me at ellie@smartymeapp.com with your account details and I'll get this sorted personally.
Reply from SmartyMe App
It's great to hear that our team's communication has been effective and that you found them helpful! Your support means a lot to us!
Customer service has been excellent…
Customer service has been excellent responsive and easy to work with. The app itself is also very helpful and makes things much easier to manage and learn.
July 14, 2026
Reply from SmartyMe App
It's fantastic to hear that customer service has been so supportive and that the app has made managing tasks easier for you! We're glad you're finding it helpful!
Amazing ,interesting and very helpful
Amazing , interesting and very helpful. I love to study. Thanks for helping me to know about the conversation professionally.
July 14, 2026
Reply from SmartyMe App
We're glad to know that the app has been a helpful tool for your studies! Your kind words inspire us to keep supporting your learning journey.
I did the low cost trial offer
I did the low cost trial offer. But I didnt really use it like I thought I would. Then I was billed $40 totally unexpected. BUT! I reached out and called BS. AND by the grace of God - Nikki in Support refunded the fee. Also totally unexpected:) Now that's Smart. Enjoy.
July 14, 2026
Reply from SmartyMe App
Hearing about your positive outcome with support is wonderful! It’s great that Nikki could assist you with the fee in a way that exceeded your expectations. Enjoy your time with us!
I wanted to give SmartyMe App a try…
I wanted to give SmartyMe App a try after getting lured in by an intriguing ad. Part of why I decided I would try it is I looked up the company and they weren’t called out as scammers. The app wasn’t quite in my current zone of interest but I can vouch that they do have legit great customer service who assisted me right away.
July 14, 2026
Reply from SmartyMe App
It's fantastic to hear that our customer service made a positive impression! Your decision to try the app based on trust means a lot to us. We’re here to help if you have any questions as you explore what SmartyMe has to offer!
Thank you for the great customer service
July 14, 2026
Reply from SmartyMe App
Your appreciation for our customer service truly brightens our day! Thank you for sharing your experience with us.
Reply from SmartyMe App
We appreciate your kind words about our service! Your support means a lot to us!
Very helpful and super fast resolution…
Very helpful and super fast resolution to my problem. WAY faster than most.
July 13, 2026
Reply from SmartyMe App
We’re glad to hear you found our support quick and effective! Your satisfaction is important to us. Thank you!
Excellent customer service
Their customer service was quick to address any issues or concerns. Resolution right away!
July 13, 2026
Reply from SmartyMe App
It's fantastic to see your appreciation for our customer service! Quick resolutions are what we aim for - we're glad you had such a positive experience. Thank you!
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