Snap has been there for me several times,EACH TIME TOP TIER PROFESSIONALISM.Customer service beyond approach.I def would & have told people about snap. I def will continue to recommend snap moving fo... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I love snap it needs and gives me the time like need to pay off certain items and I never go over the hundred days. My bill is always paid before the time and thanks to snap. I have a 850s credit scor... See more
Company replied
This company allowed me to be able to get my vehicle repairs completed. The payment plan helped me and my family rest in knowing the repairs could done without stress of how to pay for the repairs.
Company replied
Being able to pay off the loan within 90 days to avoid interest charges was extremely helpful. Also calling customer service to set up the payment plan to pay off the load within the 90 days went very... See more
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Company details
- #63 of 103 best companies in Financial Institution
- #111 of 176 best companies in Alternative Financial Service
- #2 of 3 best companies in Leasing Service
- #25 of 52 best companies in Payment Service
Written by the company
Snap Finance harnesses the power of data to empower consumers of all credit types to get what they need. Launched in 2012, Snap’s technology utilizes more than a decade of data, machine learning, and nontraditional risk variables to create a proprietary platform that looks at each customer through a more holistic lens. Snap’s lease-to-own and credit solutions are changing the face and pace of consumer retail finance. For more information, visit snapfinance.com.
Contact info
PO Box 26561, 84126, Salt Lake City, United States
- 877-557-3769
- customer@snapfinance.com
- www.snapfinance.com
4.5
Excellent
10K reviews
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Reply from Snap Finance
We're glad our service helps when resources are tight. We appreciate your kind words!
Easy and simple
May 12, 2026
Reply from Snap Finance
Thank you so much for the 5-star review! We truly appreciate your support and are glad you had a great experience. Looking forward to serving you again!
Reply from Snap Finance
We are so pleased by your positive feedback. Thank you for your support!
Smoothness of transaction
May 7, 2026
Reply from Snap Finance
Thank you for the 5-star review! We’re so glad to hear the transaction process was smooth and seamless for you. It was a pleasure working with you, and we truly appreciate your support!
I got my problem resolved
I got my problem resolved. That’s what y’all did right.
I tried to use the automatic help system to walk me through the portal but it was saying the website soo fast I couldn’t get it. Get someone to redo the automated system and have them/it to say the website slower
May 19, 2026
Reply from Snap Finance
We're glad we could resolve your problem. We appreciate your feedback regarding the automated system's pace and will certainly look into adjusting it for a clearer experience.
People are saying it is a convient way…
People are saying it is a convient way to pay and I agree.
I went to my auto mechanic and I seen this SNAP thing on the counter. My mechanic really didn't know how to explain it and said I had to call SNAP but I charged $278.
When I got home is when I read the pamphlet I couldn't believe what I was reading but it was too late. They had a 100 day pay off but if you paid $32.58 monthly on their terms you would end up paying a couple of grand. So I made a point of paying it off in the 100 days. I paid this before any bill. I still got charged intrest. People beware and read before you do anything I did a stupid thing but it's off my shoulders now. Again buyer beware....Make sure you use the 100 day option and you still get charged a few bucks intrest.
March 9, 2026
Unprompted review
Reply from Snap Finance
We appreciate you sharing your experience and concerns regarding the payment terms. We understand your frustration with the interest charges, even after paying within the 100-day period. We are always working to ensure our terms are clear and transparent for all our customers. We tried looking up your account to see what happened., unfortunately we were unable to locate it with the information provided. Can you please send us a direct message with more information? You can chat with us at www.customer.snapfinance.com by clicking on the green "chat" icon or call us at (877) 557-3769. Thank you!
The opportunity to get so
The opportunity to get something that I really needed and wanted snap assisted me and approved me way I could afford to have exactly what I was looking for. The furniture looks really nice in my livingroom.
May 5, 2026
Reply from Snap Finance
We are so happy to hear that our service helped you find exactly what you needed and that your new furniture looks great in your living room! Thank you for sharing your positive experience.
Reply from Snap Finance
We are so pleased our repair met your expectations. Thank you for your kind words!
Getting approved for what’s important…
Getting approved for what’s important in an emergency
May 9, 2026
Reply from Snap Finance
We're glad to hear we could assist you during an important time. We appreciate your feedback.
Reply from Snap Finance
We're glad you found it simple and easy. We appreciate your positive feedback!
Thank you
I love snap it needs and gives me the time like need to pay off certain items and I never go over the hundred days. My bill is always paid before the time and thanks to snap. I have a 850s credit score job well done thank you will keep still doing business because I know somebody has my back from Navy veteran.
May 13, 2026
Reply from Snap Finance
We are so pleased to hear that our service has provided you with the flexibility you need and helped you achieve your financial goals. It's wonderful to know we could support you. Thank you for your kind words and continued business!
Very nice and polite people too talk to…
Very nice and polite people too talk to would recommend them to help you get the things you need
I am well satisfied with them
May 18, 2026
Reply from Snap Finance
We're so happy to hear you found our team nice and polite. Thank you for your recommendation and for being well satisfied with us!
Reply from Snap Finance
We're happy to hear you enjoyed your experience. We appreciate your feedback.
I went from a pre approval of $5000
I went from a pre approval of $5000, to only being able to use $500.
May 8, 2026
Reply from Snap Finance
Thank you for taking the time to discuss your concerns with us. We understand your dissatisfaction regarding the approval amount and appreciate the opportunity to address your feedback. If you have any additional questions or would like to discuss this further, please contact our team directly at (877) 557-3769.
Easy app to fill out
Easy app to fill out. I love the 100 day payout option as well as the monthly payment.
May 6, 2026
Reply from Snap Finance
We're so glad our easy application and flexible payment options work well for you. Thank you for your feedback!
It was convenient for me when I needed…always in need
It was convenient for me when I needed it most
May 14, 2026
Reply from Snap Finance
We are so glad we could assist you when you needed us most. Thank you for your kind words!
Reply from Snap Finance
We're glad you appreciate the payment flexibility. Thank you for your positive feedback!
The service was great.
May 2, 2026
Reply from Snap Finance
We're glad you enjoyed your experience. We appreciate your kind words.
I received the incorrect platform size
I received the incorrect platform size. Then the delivery people didn’t assemble my dresser the first time. They didn’t bring all the nightstand. Which I had to wait.
May 17, 2026
Reply from Snap Finance
Thank you for your feedback, Felicia. We’re sorry to hear about the issues with your order and delivery. We have sent you an email to confirm that, following your conversation with our Customer Service team, all your questions were addressed. At Snap Finance, we work hard to provide a better experience, and we will share your concerns with our team to help improve our service. If you need further assistance, please call us at (877) 557-3769.
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