Snap finance has been an absolute blessing for me in my time of need. From car repairs to mobile phone purchases or household items , Snap finance has been there to make those difficult times easier.... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
The process was simple and seamless once my services were completed and my information was given to the service tech/mechanic. My name came up quickly in their system and everything went through witho... See more
Company replied
SNAP FINANCIALS, works awesome for when I'm faced with a car repair that is unpredictable and when I least expect my car to need a major part repair like when I needed a new Radiator and another t... See more
Company replied
Having SNAP gives me a chance to afford things that never would have been possible for me before. I've been able to furnish my apartment and even help a friend in need. He recently lost his car and ha... See more
Company replied
Company details
- #67 of 111 best companies in Financial Institution
- #110 of 177 best companies in Alternative Financial Service
- #2 of 3 best companies in Leasing Service
- #24 of 50 best companies in Payment Service
Written by the company
Snap Finance harnesses the power of data to empower consumers of all credit types to get what they need. Launched in 2012, Snap’s technology utilizes more than a decade of data, machine learning, and nontraditional risk variables to create a proprietary platform that looks at each customer through a more holistic lens. Snap’s lease-to-own and credit solutions are changing the face and pace of consumer retail finance. For more information, visit snapfinance.com.
Contact info
PO Box 26561, 84126, Salt Lake City, United States
- 877-557-3769
- customer@snapfinance.com
- www.snapfinance.com
4.5
Excellent
10K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Snap Finance
Thank you for the review! 🌟
We’re glad to hear your experience was fast and easy. Providing a simple and convenient process is exactly what we strive for.
We truly appreciate your feedback and your support! 💙
Simple and seamless...
The process was simple and seamless once my services were completed and my information was given to the service tech/mechanic. My name came up quickly in their system and everything went through without a hitch or glitch. I'm going back for more service, they really got it right.
June 11, 2026
Reply from Snap Finance
We're delighted to hear that your service experience was simple and seamless. We appreciate you sharing that everything went smoothly and that you plan to return for future service. Thank you for your positive feedback!
Reply from Snap Finance
Thank you, John! We’re glad Snap Finance could help when you needed it and support you in keeping your car. We appreciate you sharing your experience.
I'm grateful for the snap financing it…
I'm grateful for the snap financing it there in emergencies and reliable.
May 7, 2026
Reply from Snap Finance
Thank you, Anthony! We’re glad Snap Finance could be there when you needed it most. We appreciate your trust and are grateful you took the time to share your experience.
Incredible experience …
Snap finance has been an absolute blessing for me in my time of need. From car repairs to mobile phone purchases or household items , Snap finance has been there to make those difficult times easier. I want to thank the team at Snap financial for being there for me when I’ve mostly needed you.
June 5, 2026
Reply from Snap Finance
Thank you for sharing your experience, Ricardo! Knowing we've been able to support you through several important moments means a great deal to us. We appreciate your trust in Snap Finance and are grateful for the opportunity to help make life's unexpected expenses a little more manageable.
It was great to get get approved so…
It was great to get get approved so quickly to get my work done on my car. I’m very grateful.
June 12, 2026
Reply from Snap Finance
Thank you for sharing your experience, Kristen! We're glad the approval process was quick and helped you get back on the road without unnecessary delays. We appreciate you choosing Snap Finance and are grateful for the opportunity to support you when it mattered most.
Reply from Snap Finance
Thank you for sharing your experience, Maureen! We're glad getting started was quick and straightforward, and that our team helped make the process even smoother. We appreciate you choosing Snap Finance and thank you for your kind feedback.
I been wait for more the 3 months since…
I been wait for more the 3 months since I submit my application for my business, they almost never answer and when they do they are very rude
June 22, 2026
Unprompted review
Reply from Snap Finance
David, we would like to work with you to see how we can turn this around, but we don't have any information. Can you please contact us for assistance. Our Team is available M-F 7am to 7pm (MST)You can send us a direct message or call us at (877) 557-3769.
The due date for my bill was…
The due date for my bill was incorrectly submitted. I’m only able to
Pay this bill on the 14 of each month. I was scheduled for the 9th. Can due date be changed to the 14th of every month please?
June 9, 2026
Reply from Snap Finance
We appreciate you reaching out. We can certainly look into this situation for you. Please contact us directly so we can review your account. Our Team is available M-F 7am to 7pm (MST) (877)557-3769 Thank you!
Quick and easy payment for the purchase…
Quick and easy payment for the purchase I've had multiple loans from snap and always a breeze
June 8, 2026
Reply from Snap Finance
We're so glad to hear your payments have been quick and easy! We appreciate your continued trust in us.
Reply from Snap Finance
Thank you for the kind words, Eddie! We're glad our team was able to make a positive impression and provide the support you needed. Thank you for choosing Snap Finance.
It’s allowed me to purchase
It’s allowed me to purchase stuff that others wouldn’t assist me with I’m greatful for the opportunity
June 2, 2026
Reply from Snap Finance
Thank you for sharing your experience, Jimmy! We're glad we could help open a door when you needed additional support and make it easier to move forward with your plans. We appreciate your trust in Snap Finance and are thankful for the opportunity to assist you.
Reply from Snap Finance
Thank you for sharing your feedback, Dora! We're glad the experience fit seamlessly into your day and made things simple when you needed it most. We appreciate you choosing Snap Finance and are happy to have earned your support.
Snap is awesome!
Snap is awesome!! They really helped me when I needed to get my dryer and I’m going to use them again for future purchases.
February 2, 2026
Unprompted review
Reply from Snap Finance
Thank you for the wonderful feedback, Tiffany! We're glad we could be there to help when replacing your dryer became a priority. Knowing you'd choose Snap Finance again means a lot to us, and we look forward to supporting you whenever the need arises.
It's very convenient to use and pay off…
It's very convenient to use and pay off quickly..
June 12, 2026
Reply from Snap Finance
Thank you for your review, Leroy! We're glad you found the experience convenient and that managing your account fit easily into your plans. We appreciate you choosing Snap Finance and are happy to have provided a solution that worked well for you.
I've used Snsp twice to buy tires the…
I've used Snsp twice to buy tires the process is so easy and with pre approved credit it only takes about 2 minutes to make my purchase. Payback options are great.
June 10, 2026
Reply from Snap Finance
Thank you for sharing your experience, Jane! We're glad the process has been just as convenient for you each time and that getting the support you needed was quick and straightforward. Thank you for choosing Snap Finance again.
Reply from Snap Finance
Thank you for sharing your experience! We're glad everything came together smoothly and that getting started was straightforward and stress-free. Thank you for choosing Snap Finance. We appreciate the opportunity to support you when it matters most.
Lies
I've paid off 2 loans with in 100Days..
I had my card locked when u tried to withdraw a payment which I paid next day after I found it locked.. So, I went to repair my truck and the company fixed it I went to pay SNAP. TURNED ME DOWN AFTER APPROVAL FOR 4,000 ,,MY TRUCK HAS BEEN SITTING AT THE AUTO SHOP FOR WEEK..I will get it out Tuesday with my SSA CHECK..I WILL NEVER USE OR RECOMMEND ANYONE TO USE SNAP EVER... THANK YOU FOR THE LOANS BUT NOT AGAIN.I'M GOING TO PAY OFF THE LOAN I HAVE NOW BEFORE SEPTEMBER THEN IM DONE.
I DON’T LIKE WALKING TO WORK..THANKS AGAIN
June 10, 2026
Reply from Snap Finance
We're sorry to hear about your experience and understand your frustration, Tony. We know it can be disappointing when an application does not receive the outcome you were expecting, especially when you've had previous agreements with us. We want the opportunity to work with you to see how we can help. We tried to reach you to discuss your concerns, but unfortunately, we were unable to connect. Please send us a direct message or call us at (877) 557-3769 so we can learn more about your experience and assist you further.
Saved us in a pinch
Snap is a amazing finance tool to use to get your next appliances without any money down at purchase it really saves your pocket and there low monthly payments are just as amazing we had to recently you snapped to get a washer and dryer set as ours just finally went out we are grateful that snap worked with us
June 5, 2026
Reply from Snap Finance
Thank you for sharing your feedback, Samantha! We're glad we could help during an unexpected situation and make it easier to get back to what matters most. We appreciate you choosing Snap Finance and are happy to have been part of the solution when you needed it.
The experience was great since I was…
The experience was great since I was already in the system with a little verification and approved by Snap. Awesome!
June 8, 2026
Reply from Snap Finance
Thank you for sharing your experience, Maria! We're glad the process was smooth and that your information helped make approval quick and convenient. We appreciate you choosing Snap Finance and are happy to have been part of your positive experience.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.