Great way to borrow or lend your car especially if you don't need it. Cheaper than regular car rental agencies
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
It’s a good experience - sharing a car with someone. It feels personal. Of course, most cars aren’t pristine but they do a great or decent enough job. People on the app (my experience is in the Neth... See more
Simple and quick rental experience, rented a van in less than 30 minutes between signup, finding the van, and actually renting it. The app and the whole system is well engineered and easy to use, w... See more
Company replied
The car is easy to drive, neatly and provided cloth and belt for transportation. Top! I forgot my hat and Melvin was patiently accommodate my request of time to collect my item. He is the best. Defi... See more
Company replied
4.2
Great
6K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 67% of negative reviews
Typically replies within 48 hours
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Bad support from the company
Bad support from the company. Still haven't received any news about my demand for refund since the vehicle was broken from the moment I got it.
November 29, 2025
Unprompted review
Reply from SnappCar
Thank you for your review. We’re sorry to hear about your experience. Some cases, especially those involving a refund request or when we need to consult the owner, can take a few days to process. We understand this can be frustrating.
If you feel your case is still not being picked up, please send us an email so we can look into it right away. We’re here to help and want to resolve this for you as soon as possible.
Team SnappCar
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Reply from SnappCar
Thank you for your positive review! We’re happy to hear that you’re satisfied with your experience with SnappCar. We hope to see you again soon for your next trip!
Team SnappCar
Reply from SnappCar
Thank you for your positive review! We’re happy to hear that you’re satisfied with your experience with SnappCar. We hope to see you again soon for your next trip!
Team SnappCar
Easy and secure
Easy, handy, and secure way to transfer with a variety of options !
November 29, 2025
Unprompted review
Reply from SnappCar
Thank you for your positive review! We’re happy to hear that you’re satisfied with your experience with SnappCar. We hope to see you again soon for your next trip!
Team SnappCar
i already rented twice and both time…
i already rented twice and both time was smooth and very good. The app is super easy and very understandable. the Owner of cars as well very nice and always ready to help and available at anytime.
November 29, 2025
Unprompted review
Reply from SnappCar
Thank you for your positive review! We’re happy to hear that you’re satisfied with your experience with SnappCar. We hope to see you again soon for your next trip!
Team SnappCar
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Reply from SnappCar
Thank you for your positive review! We’re happy to hear that you’re satisfied with your experience with SnappCar. We hope to see you again soon for your next trip!
Team SnappCar
Nice car
Nice car
Good communication
Everything was easy and smooth.
I will book again.
November 29, 2025
Unprompted review
Reply from SnappCar
Thank you for your positive review! We’re happy to hear that you’re satisfied with your experience with SnappCar. We hope to see you again soon for your next trip!
Team SnappCar
Super reliable service and no…
Super reliable service and no corporates involved
November 27, 2025
Unprompted review
Reply from SnappCar
Thank you for your positive review! We’re happy to hear that you’re satisfied with your experience with SnappCar. We hope to see you again soon for your next trip!
Team SnappCar
The van is good
The van is good, but the rear camera isn’t working, and the kilometre display was also not functioning.
November 26, 2025
Unprompted review
Reply from SnappCar
Thank you for your review! We’re glad to hear the van was good. We are sorry to hear about the rear camera and the kilometre display. We’ll make sure the owner gets informed so they can get this fixed. We hope to see you again soon for your next trip!
Team SnappCar
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Reply from SnappCar
Thank you for your positive review! We’re happy to hear that you’re satisfied with your experience with SnappCar. We hope to see you again soon for your next trip!
Team SnappCar
Used this already twice and works
Used this already twice and works really good, always car and vans available and prices are so much lower than standard renting
November 24, 2025
Unprompted review
Reply from SnappCar
Thank you for your positive review! We’re happy to hear that you’re satisfied with your experience with SnappCar. We hope to see you again soon for your next trip!
Team SnappCar
Costs not clearly communicated
App works fine but 35 euros administration type fees on a 90 euro bill. The car itself was 55. Was not clear in advance.
November 22, 2025
Unprompted review
Reply from SnappCar
Thank you for your review. We’re glad to hear the app worked well for you, but we understand your concern regarding the costs. Our service and insurance fees are always shown prior payment and during the booking process, but we’ll make sure your feedback is passed on so we can continue improving transparency.
If you’d like us to take a closer look at your specific booking, feel free to reach out via the in-app live chat or email us at support@snappcar.nl.
Team SnappCar
Simplicity
Simple interface, simple procedures, good prices, convenient booking management.
November 22, 2025
Unprompted review
Reply from SnappCar
Thank you for your positive review! We’re happy to hear that you’re satisfied with your experience with SnappCar. We hope to see you again soon for your next trip!
Team SnappCar
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Reply from SnappCar
Thank you for your positive review! We’re happy to hear that you’re satisfied with your experience with SnappCar. We hope to see you again soon for your next trip!
Team SnappCar
Simple and quick rental experience
Simple and quick rental experience, rented a van in less than 30 minutes between signup, finding the van, and actually renting it.
The app and the whole system is well engineered and easy to use, with competitive prices. Highly recommended for short rentals
November 17, 2025
Unprompted review
Reply from SnappCar
Thank you for your positive review! We're happy to hear that your rental experience was quick and effortless, and that you found the app easy to use. We hope to see you again soon for your next trip!
Team SnappCar
Well thought out app
Well thought out app. I both rent out and rent cars.
November 14, 2025
Unprompted review
Reply from SnappCar
Thank you for your positive review! We’re happy to hear that you’re satisfied with your experience with SnappCar. We hope to see you again soon for your next trip!
Team SnappCar
Great bus did the job!
November 13, 2025
Unprompted review
Reply from SnappCar
Thank you for your positive review! We’re happy to hear that you’re satisfied with your experience with SnappCar. We hope to see you again soon for your next trip!
Team SnappCar
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The service is fast and uncomplicated
The service is fast and uncomplicated. They have insurance service per renting, and the app is reliable and easy to use. I could rent from vans to help with my moving to big cars for a friend trip. Highly recommended.
November 12, 2025
Unprompted review
Reply from SnappCar
Thank you for your positive review! We’re happy to hear that you’re satisfied with your experience with SnappCar. We hope to see you again soon for your next trip!
Team SnappCar
Easy way to select a car
Easy way to select a car. Enough choice in type, luxery, free km's and price.
Really easy to contact the owners of the car for questions
Also the Helpdesk, if needed, is very kind and helpfull.
November 11, 2025
Unprompted review
Reply from SnappCar
Thank you for your positive review! We’re happy to hear that you’re satisfied with your experience with SnappCar. We hope to see you again soon for your next trip!
Team SnappCar
Economical
Great app if you need a car in short notice. It will probably end up cheaper than any of the other car dealers.
November 2, 2025
Unprompted review
Reply from SnappCar
Thanks for your great feedback! We’re happy to hear SnappCar helped you find a car quickly and at a good price. We hope to see you again soon!
Team SnappCar
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