Great way to borrow or lend your car especially if you don't need it. Cheaper than regular car rental agencies
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
It’s a good experience - sharing a car with someone. It feels personal. Of course, most cars aren’t pristine but they do a great or decent enough job. People on the app (my experience is in the Neth... See more
Simple and quick rental experience, rented a van in less than 30 minutes between signup, finding the van, and actually renting it. The app and the whole system is well engineered and easy to use, w... See more
Company replied
The car is easy to drive, neatly and provided cloth and belt for transportation. Top! I forgot my hat and Melvin was patiently accommodate my request of time to collect my item. He is the best. Defi... See more
Company replied
4.2
Great
6K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 67% of negative reviews
Typically replies within 48 hours
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The service is fast and uncomplicated
The service is fast and uncomplicated. They have insurance service per renting, and the app is reliable and easy to use. I could rent from vans to help with my moving to big cars for a friend trip. Highly recommended.
November 12, 2025
Unprompted review
Reply from SnappCar
Thank you for your positive review! We’re happy to hear that you’re satisfied with your experience with SnappCar. We hope to see you again soon for your next trip!
Team SnappCar
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Easy way to select a car
Easy way to select a car. Enough choice in type, luxery, free km's and price.
Really easy to contact the owners of the car for questions
Also the Helpdesk, if needed, is very kind and helpfull.
November 11, 2025
Unprompted review
Reply from SnappCar
Thank you for your positive review! We’re happy to hear that you’re satisfied with your experience with SnappCar. We hope to see you again soon for your next trip!
Team SnappCar
Economical
Great app if you need a car in short notice. It will probably end up cheaper than any of the other car dealers.
November 2, 2025
Unprompted review
Reply from SnappCar
Thanks for your great feedback! We’re happy to hear SnappCar helped you find a car quickly and at a good price. We hope to see you again soon!
Team SnappCar
Everything is great about SnappCar.
October 30, 2025
Unprompted review
Reply from SnappCar
Thank you for your review! We’re happy to hear everything went great with your experience. Hope to see you again soon!
Team SnappCar
Reply from SnappCar
Thank you for your review! We're happy to hear you had such a positive experience. We hope to see you again soon!
Team SnappCar
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Everything went smoothly!
October 29, 2025
Unprompted review
Reply from SnappCar
Thank you for your review! We’re glad to hear everything went smoothly. Hope to see you again soon!
Team SnappCar
Overall experience good
Overall experience good. The car had 1/10 fuel on the dash so that was a bit scary, we had to refuel quick, but other than that ok.
October 29, 2025
Unprompted review
Reply from SnappCar
Thank you for your review! We’re glad to hear you had a good overall experience. Thanks for sharing your feedback about the fuel level, we’ll make sure to pass it along to improve future rentals. Hope to see you again soon on SnappCar!
Team SnappCar
Expensive
Expensive
Rent with a careful eye and read everything carefully unless you want to pay more than expected
June 30, 2025
Unprompted review
Reply from SnappCar
Thank you for your feedback. We’re sorry to hear that you found the rental more expensive than expected. We always aim to be as transparent as possible about all costs before confirming a booking, and we’ll make sure to keep improving how this information is displayed.
Team SnappCar
Smooth sailings
Smooth, safe & great first experience with renting a car from a stranger.. which is a bit odd, but worked out fine. We had an unforgettable roadtrip in germany with a german car.. so great experience
October 26, 2025
Unprompted review
Reply from SnappCar
Thank you for sharing your lovely experience! We’re so glad to hear your first rental went smoothly and that you had an unforgettable road trip in Germany. It’s great that everything worked out perfectly, that’s exactly the kind of experience we hope to provide!
Team SnappCar
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Very easy and fast
October 24, 2025
Unprompted review
Reply from SnappCar
Thank you for your kind review! We’re happy to hear you had a fast and easy experience where everything went smoothly. We hope to see you again soon!
Team SnappCar
Reply from SnappCar
Thank you for your kind words! We’re happy to hear you had a great and easy experience and we hope to see you again soon!
Team SnappCar
Reply from SnappCar
Thank you for your kind review! We’re happy to hear you had a great and easy experience and we hope to see you again soon!
Team SnappCar
Easy and efficient
October 24, 2025
Unprompted review
Reply from SnappCar
Thanks for your kind words! We're glad to hear everything went smoothly and efficiently. Hope to see you again soon!
Team SnappCar
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I liGood for quick use but do consider car rental companies as well
I liked the options, the speed and the ease of use. Advertisements can be misleading and some people do nit respond.
October 20, 2025
Unprompted review
Reply from SnappCar
Thanks for your feedback! We’re happy to hear you found the platform quick and easy to use. We understand your concern about some listings and unresponsive users, we’re continuously working to improve listing accuracy and communication between renters and owners. Your input helps us make SnappCar better for everyone, thank you for sharing it.
Team SnappCar
Great and neat car
Great and neat car. Easy access, sufficient parking space
October 23, 2025
Unprompted review
Reply from SnappCar
Thank you for your kind review!
Glad to hear you found the car great and easy to access, with plenty of parking space. Hope to see you again soon!
Team SnappCar
It's always 5 starts until something goes wrong
Snaapcar have shown what kind of service they provide. I rented a car and in consultation with the car owner, I returned the car to their neighbourhood and had issues with finding a parking space. I told the owner where I parked and they thanked me. 2 months later they send me a parking ticket for parking in the wrong place. I informed the owner that it is not fair that I pay for a parking ticket when I parked in their area and informed them of the road. They complained and snappcar cancelled my account without even contacting me or even investigating what happened. On the same booking, I got a speeding ticket which the owner sent to me and I paid it straightaway.
I asked Snaapcar to contact me regardingbthe issue and they have chosen to send me messages saying we are not changing our decision. What does this say about Snappcar?
October 21, 2025
Unprompted review
Reply from SnappCar
We’re sorry to hear about your experience. When returning a car, it must always be parked as close as possible to the original location, and if no space is available there, it’s important to park in a free or legal spot. Any parking fines issued for incorrect parking remain the renter’s responsibility.
We understand this situation has been disappointing and appreciate you taking the time to share your feedback.
Team SnappCar
No refund till now
After all tries we did not receive anything back.
The company do not interfere and it’s up to the renter to refund or not (!).
In our case he really wants to keep the easy money and from the Snapp Car, this is far from correct, as it should act as ‘human’ link and mediator - a sudden health situation should NEVER be fully charged.
—
We had a last minute serious health problem and it was impossible to travel, so, all money was lost, we asked the car owner - as we did not use the car, to refund us, but no answer from anyone till now.
We also had some not nice issues with the car owner, asking questions every day by email and repeating the questions after we answered.
October 19, 2025
Unprompted review
Reply from SnappCar
Thank you for sharing your experience. We’re sorry to hear about your situation and hope everything is okay health-wise. Unfortunately, cancellations close to the start time of a booking are subject to our cancellation policy, which means we need confirmation from the owner. However, if you haven’t received a response from the owner yet, please contact us via support@snappcar.nl or our live chat so we can review your case and assist you further.
Team SnappCar
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Just check booking.com before renting from Snappcar
There are so many better options than Snappcar. Snappcar is actually one of the worst platforms. I mean after paying insurance and everything it costs you minimum 40-50 Euros for shitty cars and you still have the 250 deductible. Just rent a car through booking.com from one of the big companies. It is unlimited mileage through bookig.com, costs you the same if you rent it for more than 2 days, brilliant automatic cars with better mileage and full insurance coverage. I mean once I started to rent through them I stopped using Snappcar. It is absolutely absurd how expensive it is and always favor the driver. Shitty client service - never using it again. Snappcar is the worst.
June 12, 2025
Unprompted review
Reply from SnappCar
Thank you for taking the time to share your feedback. We’re sorry to hear that your experience with SnappCar hasn’t met your expectations. Our goal is to make car sharing a fair and transparent alternative while helping reduce the number of unused cars on the road.
We appreciate you sharing your thoughts, feedback like yours helps us see where we can improve our service and user experience.
Team SnappCar
Great alternative to owning a car
Using SnapCar is easy and very convenient
October 12, 2025
Unprompted review
very good platform
very good platform, user experience is superb, no hassle in renting car via app, end to end integration from booking to checkin - checkout lifecycle is seamless
October 12, 2025
Unprompted review
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