Snooker and Pool Table Company Ltd Reviews 343

TrustScore 5 out of 5

5.0

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Rated 5 out of 5 stars

Fantastic all round experience. Darren was extremely helpful when I visited the showroom / workshop. Our pool table was crafted on site in Essex and we are thrilled with the quality of the craftsman... See more

Rated 5 out of 5 stars

From start to finish communication and professionalism was first class. Was able to go to the showroom to look at the pool tables and ask any questions. On delivery day everything was easy and pool ta... See more

Company replied

Rated 5 out of 5 stars

Perfect from start to finish and the table is manufactured to the best standard. I called in and ordered the table there and then following what Darren recommended, a few phone calls to make a few... See more

Company replied

Rated 5 out of 5 stars

I reached out to Darren & Tracey, having never used their services before, with an idea of what i wanted to achieve, and they met my expectations at every step. They always responded promptly, always... See more

Company replied

Company details

  1. Billiards Supply Store
  2. Manufacturer

Information provided by various external sources

UK manufacturers of the finest pool tables and snooker tables since 1978. In addition, we sell a range of complementary games room equipment and home bars.


Contact info

5.0

Excellent

TrustScore 5 out of 5

343 reviews

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Rated 5 out of 5 stars

Fantastic all round experience

Fantastic all round experience. Darren was extremely helpful when I visited the showroom / workshop. Our pool table was crafted on site in Essex and we are thrilled with the quality of the craftsmanship. High professional, went above and beyond to help create the perfect table I was looking for, delivered and installed all well within the promised schedule. Wish we had contacted the snooker and pool table company sooner!

April 29, 2026
Rated 5 out of 5 stars

Fantastic customer service

Fantastic customer service. Very friendly, very helpful. Would definitely recommend 👍

April 7, 2026
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Reply from Snooker and Pool Table Company Ltd

We thank you and appreciate you taking the time to answer our review. It is paramount for us to get customer satisfaction and a great feedback on our quality products and the service we provide.

Rated 5 out of 5 stars

Amazing pool table with excellent customer service. 100% recommend

Service when buying excellent so helpful. Installation top tier and they were very flexible even though I kept changing the date I wanted the table installed. Service exceptional can’t recommend anymore

April 7, 2026
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Reply from Snooker and Pool Table Company Ltd

We thank you and appreciate you taking the time to answer our review. It is paramount for us to get customer satisfaction and a great feedback on our quality products and the service we provide.

Rated 5 out of 5 stars

Perfect from start to finish and the…

Perfect from start to finish and the table is manufactured to the best standard.
I called in and ordered the table there and then following what Darren recommended, a few phone calls to make a few changes and delivery was on time and very little interruption.
If you want customer made table Darren and family are definitely who you want to deal with!

April 10, 2026
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Reply from Snooker and Pool Table Company Ltd

We thank you and appreciate you taking the time to answer our review. It is paramount for us to get customer satisfaction and a great feedback on our quality products and the service we provide.

Rated 5 out of 5 stars

Very knowledgeable and professional…

Very knowledgeable and professional able to answer all my queries . Pool table is great quality, really happy with it and would recommend to anyone looking for a table

March 19, 2026
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Reply from Snooker and Pool Table Company Ltd

We thank you and appreciate you taking the time to answer our review. It is paramount for us to get customer satisfaction and a great feedback on our quality products and the service we provide.

Rated 5 out of 5 stars

Fantastic company

From start to finish communication and professionalism was first class. Was able to go to the showroom to look at the pool tables and ask any questions. On delivery day everything was easy and pool table was installed carefully. I would thoroughly recommend to use this company.

April 8, 2026
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Reply from Snooker and Pool Table Company Ltd

We thank you and appreciate you taking the time to answer our review. It is paramount for us to get customer satisfaction and a great feedback on our quality products and the service we provide.

Rated 5 out of 5 stars

They worked with us for delivery and…

They worked with us for delivery and were on time, very helpfully and polite

March 26, 2026
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Reply from Snooker and Pool Table Company Ltd

We thank you and appreciate you taking the time to answer our review. It is paramount for us to get customer satisfaction and a great feedback on our quality products and the service we provide.

Rated 5 out of 5 stars

Pool table

I have to say how professional they are. From the first visit at their showroom and going through the purchase of my wonderful pool table.
They day they delivered it was built to a high quality and was installed within a hour of arriving.
I would recommend this company to any wanting to purchase a snooker or pool table

March 19, 2026
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Reply from Snooker and Pool Table Company Ltd

We thank you and appreciate you taking the time to answer our review. It is paramount for us to get customer satisfaction and a great feedback on our quality products and the service we provide.

Rated 5 out of 5 stars

Wonderful service

From advice and suggestions given to having the table delivered and installed a first rate service - thanks so much Darren we're delighted.

February 19, 2026
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Reply from Snooker and Pool Table Company Ltd

We thank you and appreciate you taking the time to answer our review. It is paramount for us to get customer satisfaction and a great feedback on our quality products and the service we provide.

Rated 5 out of 5 stars

New Customer

I reached out to Darren & Tracey, having never used their services before, with an idea of what i wanted to achieve, and they met my expectations at every step. They always responded promptly, always did what they said they would do, and my bespoke table was made within the time frame, delivered and installed with no hiccups along the way. Couldn't be happier with my new table.

February 5, 2026
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Reply from Snooker and Pool Table Company Ltd

We thank you and appreciate you taking the time to answer our review. It is paramount for us to get customer satisfaction and a great feedback on our quality products and the service we provide.

Rated 5 out of 5 stars

EFFICIENT SERVICE

EFFICIENT SERVICE. HIGH QUALITY PRODUCT

February 6, 2026
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Reply from Snooker and Pool Table Company Ltd

We thank you and appreciate you taking the time to answer our review. It is paramount for us to get customer satisfaction and a great feedback on our quality products and the service we provide.

Rated 5 out of 5 stars

Great service and lovely team

Great service and lovely team. we are very happy :)

December 18, 2025
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Reply from Snooker and Pool Table Company Ltd

We thank you and appreciate you taking the time to answer our review. It is paramount for us to get customer satisfaction and a great feedback on our quality products and the service we provide.

Rated 5 out of 5 stars

Prompt, efficient and friendly service

Very quick turnaround, prompt delivery and Darren was very helpful

December 10, 2025
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Reply from Snooker and Pool Table Company Ltd

We thank you and appreciate you taking the time to answer our review. It is paramount for us to get customer satisfaction and a great feedback on our quality products and the service we provide.

Rated 5 out of 5 stars

Fantastic 60th birthday present

The best product, delivered and built onsite, by the best team.

December 22, 2025
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Reply from Snooker and Pool Table Company Ltd

We thank you and appreciate you taking the time to answer our review. It is paramount for us to get customer satisfaction and a great feedback on our quality products and the service we provide.

Rated 5 out of 5 stars

Great quality pool table

Fantastic reliable service with no hassle and very flexible which really helped.
We'd already paid another company (supposedly the biggest in the UK) to supply and delivery a pool table that wasn't as good a quality and they decided to add £200 pounds to the price to deliver a week later than the date they wanted to deliver, the date they wanted to deliver wasn't possible as the summer house wasn't even built, I told them that and they said I'd have to pay another 200 , I got a full refund and chose to use the snooker and pool table company.
Will definitely use them again!

December 9, 2025
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Reply from Snooker and Pool Table Company Ltd

We thank you and appreciate you taking the time to answer our review. It is paramount for us to get customer satisfaction and a great feedback on our quality products and the service we provide.

Rated 5 out of 5 stars

Fantastic Service for Pool Table

We were after a pool table for our garden room and made an appointment with Darren to come to the studio in Rayleigh to take a look. Darren was extremely helpful and talked us through all the options possible with the table. He went out of his way to get us a good deal. On the day of delivery the guys got the table all set up for us in the garden room, they were very efficient as it wasn’t the easiest building to access with such a heavy item. We were very happy with the final result as we had gone for a non standard cloth colour that we had only seen a swatch of but it looked fantastic. Since purchasing we have had to contact Darren on an issue with the cues (a manufacturing fault) and he went out of his way to get it sorted for us on a weekend as well. I have absolutely no hesitation in recommending this company they went above and beyond. Many thanks

May 1, 2025
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Reply from Snooker and Pool Table Company Ltd

We thank you and appreciate you taking the time to answer our review. It is paramount for us to get customer satisfaction and a great feedback on our quality products and the service we provide.

Rated 5 out of 5 stars

Very friendly and helpful.Not a…

Very friendly and helpful.Not a pressure sale.order came on time and kept informed throughout process.very pleased with whole experience

November 27, 2025
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Reply from Snooker and Pool Table Company Ltd

We thank you and appreciate you taking the time to answer our review. It is paramount for us to get customer satisfaction and a great feedback on our quality products and the service we provide.

Rated 5 out of 5 stars

Bespoke Quality Build Pool Table

We had been looking at various websites for a pool table with a 'wow' factor. A lot of the UK suppliers import from China but we wanted something hand crafted in the UK and we came across Snooker and Pool Table Company. Tracey responded to our enquiry very promptly and arranged a video call with Darren who was absolutely great in helping us choose exactly what we wanted. The table was installed 2 days ago and is a real quality piece of work. If you want a bespoke pool table and assurance that it will be professionally built then look no further.

November 12, 2025
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Reply from Snooker and Pool Table Company Ltd

We thank you and appreciate you taking the time to answer our review. It is paramount for us to get customer satisfaction and a great feedback on our quality products and the service we provide.

Rated 5 out of 5 stars

Fantastic and friendly service

Fantastic and friendly service. Delighted with the table, very high quality workmanship and finish. .

October 31, 2025
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Reply from Snooker and Pool Table Company Ltd

We thank you and appreciate you taking the time to answer our review. It is paramount for us to get customer satisfaction and a great feedback on our quality products and the service we provide.

Rated 5 out of 5 stars

Good service

October 17, 2025
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Reply from Snooker and Pool Table Company Ltd

We thank you and appreciate you taking the time to answer our review. It is paramount for us to get customer satisfaction and a great feedback on our quality products and the service we provide.

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