Snugandchatter Reviews 

16
•
TrustScore 4.5 out of 5

4.4

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Company details

  1. Bar and Grill

Written by the company

A Snug & relaxing environment to enjoy drinks, nibbles, meals & chatter :)


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4.4

Excellent

TrustScore 4.5 out of 5

16 reviews

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4.4

All reviews

(16)

1 review in the last 12 months

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Rated 5 out of 5 stars

A Lovely Eating Experience!

The nicest, cosiest restaurant I've been to in a long time for lunch The menu choice was fantastic - spoilt for choice! We had battered fish finger sandwiches and a goats cheese salad which were delicious and beautifully presented. The staff were lovely and there when needed. We're definitely returning!

August 19, 2025
Unprompted review
Rated 5 out of 5 stars

Snug and Chatter's Sunday roast is an…

Snug and Chatter's Sunday roast is an absolute winner. Tender meat, crispy roasties, rich gravy, and all the trimmings—comfort food at its finest. You can taste the love in every bite. The perfect end to the weekend! 🥩🥕🧄✨

July 27, 2025
Unprompted review
Rated 5 out of 5 stars

We had always wanted to try Wetherby so…

We had always wanted to try Wetherby so decided to book 2 nights for our anniversary, on day 1 we happened across Snug and Chatter … So impressed we went back the following night for an evening meal.
The special was beef wellington which I had and was absolutely delicious, the wife had salmon and she thoroughly enjoyed it.
Would definitely recommend and will return !!!

March 14, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service, excellent food and great atmosphere. The steak and ale pie was the best, a very generous portion and the pastry was devine (buttery and light). We will definitely visit again. 👍🏻

January 31, 2025
Unprompted review
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Rated 1 out of 5 stars

Sadly we won't be going again

Went for lunch yesterday and was very disappointed.
It took 30 minutes to get a glass of water, my steak was really tough.
We didn't expect dogs would be allowed in the restaurant, one of which jumped onto our table.
I'm sorry to say we will not be returning.

December 23, 2023
Unprompted review
Rated 1 out of 5 stars

Abject disappointment at last…

Abject disappointment at last Thursday's poor offering. I Booked a week in advance noting it was an event for three birthdays (party of 8). We arrived on time (one member was late but we told the waitress we’d order anyway). We waited so long to order we had to abandon the idea of having starters. 2 hours plus after arrival we got some food. The elders and children in our group were beside themselves with hunger. Our order of linguine for two people had to be cancelled as there was none left, second choice of chicken skewers was a no go as none left. One member’s steak was a dried out ‘medium’. When it came to dessert ordering, everything had sold out apart from 3 apples pies or ice cream. We had the 3 apple pies and ordered 3 ice creams - only 2 ice creams appeared. I understand there was just one chef on duty - the poor guy must have been run ragged. Likewise the friendly apologetic but clearly frazzled waitresses did their best. All in all a dreadful experience not to be repeated. This had been a good central get together place of choice for family meet ups. Not any more. Appalling! Not our best family memory….

October 26, 2023
Unprompted review
Rated 4 out of 5 stars

Wetherby’s best

This venue is fairly unique in that it is a coffee shop and restaurant am. morphing through the day to a pub restaurant. It is a very good spot for all occasions can I just ask you guys not to let standards slip, litter and food debris under tables after several days!

July 9, 2023
Unprompted review
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Rated 5 out of 5 stars

Gem of a place

Our first visit to Snug & Chatter and wasn’t sure what to expect reading the reviews on here but it was great! Lovely vibe, chilled atmosphere great food and the staff where lovely! Was good to see this little gem of a place full of customers having a great time! I’d certainly go back again!!

June 2, 2023
Unprompted review
Rated 2 out of 5 stars

Our first visit to Wetherby, bad experience won't put us off

Our first visit to Wetherby. As we sussed out where to have lunch we stumbled across the Snug and Chatter, and the blazing fire lured us in.
On enterting we waited at least 5mins to be acknowledged. After being ignored we went to sit at a table near the window in the second room. We were then asked abrubtley by a young lady who does not have a clue about first impressions in customer care, if we had a table reserved. After saying no she said that we could only sit at the tables with very high chairs. I'm disabled walking with a stick, a at this stage the tables around us were all looking at us! Being the independent lady I am I managed to my husbands horror get up on and cling onto the dirty table to balance myself. I felt very uncomfortable but was too embarrassed to leave. After around 10 awkward minutes clinging on to the table I had to ask for a menu, but we cleared the table ourselves, with wipes as no one came to clean it. We sat and watched a number of elderly customers being told that there were no tables? The table directly opposite was not booked until 2.00pm. We arrived at 1.00pm.Infact the two lovely ladies already on the table went to leave and said here you can sit here. However your staff told us that no it was reserved? The food was really nicely presented but the bad service let your establishment down. We felt so uncomfortable we ate our food and couldn't wait to leave. Such a shame lovely environment, but good food but the service or lack of it has let you down.

March 16, 2023
Unprompted review
Rated 1 out of 5 stars

Customer service. NIL

I went in and booked a table for the following week on a Wednesday as I was meeting two friends. When we arrived we were told by one of the staff nothing was booked. Upon further investigation she saw that it had been booked for Thursday and not Wednesday. She was very off hand and not friendly at all and more or less said that we had got the wrong day !!! She found us a table but said we had to be out after an hour as it was booked for someone else. We felt very unwelcome. The two staff who served us seemed like they really didn’t want us to be there. The food was average the girls serving did not know how to smile and it felt like they were doing us a favour. Won’t be going again. I suggest you learn the art of customer service.

March 1, 2023
Unprompted review
Rated 3 out of 5 stars

Great vibe but some staff think they are above the customers

Great vibe, food presentation and decor.

Two of your team ruin the whole atmosphere.... We sat at the bar as we were early but we were ignored for a good 10 mins whilst the girls continued to serve others who approached afterwards. I asked for a menu to pass the time and was asked to get my own 😮.i have to say our waitress was lovely but the other 2 are so unfriendly and strutt around the place like they own it. They may do but you / they will lose customers if they dont change there attitude and make everyone welcome. Im surprised that as yet, there are no other comments about this. If i hadnt been with a friend for her birthday i would have asked to speak to the manager. Too late for me and my friend as i wouldnt come back but at least your aware

February 24, 2023
Unprompted review
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Rated 1 out of 5 stars

Horrendous

Went when it first opened fantastic however it had continued to go down hill. Baby corn with a roast.

Please address as you had a great place.

February 19, 2023
Unprompted review
Rated 5 out of 5 stars

Lovely friendly & relaxing place & a…

Lovely friendly & relaxing place & a nice log fire.
Went for breakfast. Poached egg, ham on toast with hollandaise sauce. Hubby had open sandwich of sausage & fried egg. Food was great, service was great. Would definitely recommend.

January 12, 2023
Unprompted review
Rated 5 out of 5 stars

Snug & Chatter Wetherby - BOOK NOW!

I have known the proprietor for a number of years and have followed him and his family in their superb expertise in how to run an establishment consisting of genuine friendly hospitality, great atmosphere and great food and drink. Snug & Chatter is at another level again! I have eaten, had drinks and socialised here and it is just the place this town needs and it’s just the place to go!
The log burning fire, comfy and warm surroundings and great hospitality and food make it a perfect place to visit; whether for food, drink or a bit of both! I wouldn’t hesitate to recommend it!
Congratulations Lloyd and your team, you’ve elevated things in Wetherby!

December 18, 2022
Unprompted review

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