Socket StoreReviews 

5,353
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 67 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the prompt delivery and efficient service, often noting that items arrived quickly and were well-packaged. Many people highlight the excellent quality of the products, finding them to be exactly as described and often exceeding expectations. Reviewers also appreciate the ease of ordering and the helpfulness of the sales team, making the overall purchasing process smooth and reliable. Some customers mentioned minor fitting issues, where products were slightly smaller than expected, requiring minor adjustments during installation.

What people talk about most

Product

Consumers find product to be positive, consistently praising the wide range, quality, and value of items,... See more

Delivery service

Users describe positive interactions with delivery service, consistently praising the quick and prompt... See more

Service

Customers had positive experiences with service, consistently describing it as first-class, great, and... See more

Order

Reviewers mention positive feedback about order, highlighting that ordering is easy and efficient. Customers... See more

Quality

Customers consistently note positive experiences with quality, frequently describing products as "good... See more

Reviews shaping this summary

Rated 5 out of 5 stars

It is hard to believe in todays economic climate that a company has such a good returns policy. The very helpful lady (Olivia) in sales could not have been more accommodating. I contacted her on a Tu... See more

Company replied

Rated 5 out of 5 stars

This company was more than helpful. Great communication with a quick response. I am absolutely over the moon with the new sockets they are spot on. Thank you so much. I will definitely recommend th... See more

Company replied

Rated 5 out of 5 stars

Items arrived quickly and well-packaged. Lovely quality - will look great (along with my previous order via Etsy) in my new kitchen! Will definitely order from here again if I need to for another room... See more

Company replied

Rated 5 out of 5 stars

Had a few orders previously for my house when i looked to purchase more noticed sockets were not showing white switches. One call to your office and the lady said items being fazed out with white swit... See more

Company replied



Company details

  1. Electrical Supply Store
  2. Electrical Wholesaler
  3. Electronics Store
  4. Lamp Shade Supplier
  5. Light Bulb Supplier
  6. Lighting Store

About Socket Store

Written by the company

30 Day No Quibble Guarantee

Whatever you order we offer you a no quibble guarantee on any item. As long as it's unused and with the original packaging we'll give you a full refund for the item.

Contact info

4.9

Excellent

TrustScore 5 out of 5

5K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(5,353)

61 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great quality

Great quality items, good quick delivery. All good

August 12, 2024
Socket Store logo

Reply from Socket Store

Hi, thank you for your review! We're glad to hear you're happy with the quality of our items and the quick delivery. We appreciate your support!
The Socket Store Team

Rated 5 out of 5 stars

The "next day" courier failure

The "next day" courier failed to deliver.
Socket Store's customer service were very apologetic and replaced the items immediately and used a different courier, as requested, at no extra cost.
Great service.

August 12, 2024
Socket Store logo

Reply from Socket Store

Hi, thank you for your understanding and patience! We're sorry for the initial delivery issue, but we're glad our team could resolve it quickly for you. We truly appreciate your kind words and are always here to help!
The Socket Store Team

Rated 5 out of 5 stars

Good prices.

Good prices.
Good selection of switches etc.
Good delivery.

August 7, 2024
Socket Store logo

Reply from Socket Store

Hi, thank you for leaving a great review. We're happy to hear you’re pleased with our prices, product selection, and delivery.
The Socket Store Team

Rated 5 out of 5 stars

Great choice of products

Great choice of products at a great price.
Excellent service from start to finish.
I will purchase from here again.

July 30, 2024
Socket Store logo

Reply from Socket Store

Thank you for your wonderful feedback!
We're delighted to hear that you enjoyed our product selection and found our prices competitive. Providing excellent service is our top priority, and we're glad you had a great experience from start to finish.

We look forward to dealing with you again in the future!

Many thanks
The Socket Store Team

Rated 5 out of 5 stars

Great Company cant recommend highly enough

Great company to deal with.Had a problem with one socket ,sorted it straight away and replaced with new .No hassle would always use this company for my sockets in the future customer service goes above and beyond.

August 5, 2024
Socket Store logo

Reply from Socket Store

Thank you so much for your kind words! We're thrilled to hear that you had a positive experience with our service. Our team is always here to ensure everything runs smoothly, and we're glad we could quickly resolve the issue with your socket.

If there's anything else we can assist you with, don't hesitate to reach out.

Many thanks
The Socket Store Team

Rated 5 out of 5 stars

Good Service

Good value and a good product with a speedy delivery

July 31, 2024
Socket Store logo

Reply from Socket Store

Hi David, thanks for taking the time to leave a positive review, that's much appreciated.
Should you need anything from us in the future, please let us know.
Many thanks
The Socket Store Team

Rated 5 out of 5 stars

Speed of service

Speed of service
Delivery of goods very swift.

July 30, 2024
Socket Store logo

Reply from Socket Store

Thank you so much for your wonderful feedback Iain. We're delighted to hear that you were happy with the speed of service and delivery. We look forward to assisting you again in the future.
Many thanks
The Socket Store Team

Rated 5 out of 5 stars

Great selection and variety

Great selection and variety. Found a match for my needs and bingo, deleivered quickly and efficiently. I'll bookmark these guys foir future use.

July 23, 2024
Socket Store logo

Reply from Socket Store

Hi John, thank you for taking the time to leave a review. We're thrilled to hear everything went well with your order.

We look forward to you shopping with us again and should you need anything from us in the future, please do not hesitate to get in touch.

Rated 5 out of 5 stars

I knew already the product was…

I knew already the product was first-class but this Company had all the stock available. Very well packaged and sent to me in smart time; I’ve used this company twice now and they are exceptionally good.

July 22, 2024
Rated 5 out of 5 stars

Decorative Fused Unit

The right product for my needs at a satisfactory price. Quick delivery.

July 15, 2024
Socket Store logo

Reply from Socket Store

Hello Robin, thank you for taking the time to leave us a review. We do appreciate it.
If we can be of any further assistance, please let us know.

Rated 5 out of 5 stars

After sale customer service

Faulty sockets were replaced easily. No hassle . Staff polite and respectful.

July 10, 2024
Socket Store logo

Reply from Socket Store

Hell Farzana, thank you for taking the time to leave us a review. We are sorry to learn there was an issue with some of the items you received from us, but please this was dealt with to your satisfaction.
If we can be of any further assistance, please let us know.

Rated 5 out of 5 stars

Very helpful

Very helpful

July 11, 2024
Socket Store logo

Reply from Socket Store

Thank you Diane. We're pleased to hear that you had a positive experience when ordering from us and that you're satisfied with our product. We look forward to dealing with you again.

Rated 5 out of 5 stars

Good products

Good products, reasonable price, quick delivery

July 11, 2024
Socket Store logo

Reply from Socket Store

Thanks for leaving us a review. We are please to learn you are happy with the items you received from us and if there is anything else we can help with, please do not hesitate to contact us.

Rated 5 out of 5 stars

Prompt and affordable

Prompt and affordable

July 8, 2024
Socket Store logo

Reply from Socket Store

Thank you for your fantastic review!

We're delighted to hear that you're pleased with our products and our super quick delivery. We look forward to dealing with you again.

Many thanks
The Socket Store Team

Rated 5 out of 5 stars

Fast delivery and good quality switches…

Fast delivery and good quality switches and sockets.

July 5, 2024
Socket Store logo

Reply from Socket Store

Thank you for taking the time to leave a review, Rosemary.
We're happy to hear the delivery was fast and that you're happy with the products received.
Please do not hesitate to get in touch should you need anything else from us.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look