Sofa Assist Reviews 

Frank & his team were excellent! I was given Sofa assists number by the delivery team who brought in a Loaf sofa that wouldn't fit through the door down to the basement. I spoke with Frank on the phone who managed to fit me in the next day. On arrival the team looked at all options to find the best way to get the sofa downstairs - at one point it looked like it was going through the window but they managed it with very little disturbance! They were efficient, friendly and considerate and as much as the cost to get it sorted was a considerable expense on top of the sofa just purchased - those guys are worth their weight in gold !

The Sofa assist guys were professional, efficient and polite. Moved our sofa through a second floor window on a busy street calmly and quickly and saved us just as we were about to give up hope and return the sofa! Thank you so much

Frank and Aidan indeed were life savers. Bed wouldn't fit in the loft room, but with teams ingenuity they have managed to get it in and assisted to put it together as well. Very professional, kept us updated whilst on route to us. Very grateful and happy with the service.

Exceptional Service — Highly Recommended

Frank and his team, Adrian and Calen, did an outstanding job getting an extra-large 3-seater sofa through a very awkward stairway into our lounge. Our original delivery team could not manage it, but Frank and his crew handled the challenge professionally and skillfully.

From the first call to the final interaction the service was excellent, punctual, polite and clearly experienced. Frank knows exactly what he is talking about and led the process with confidence. All three gentlemen worked efficiently and carefully, treating our home and the sofa with respect.

Highly recommended. Excellent workmanship and great customer service. If you need a tricky delivery handled well, call Frank.

This is the best company ! Perfect from first contact. Had 2 other companies come out to assess and both said it was an impossible job . Frank and Caleb came , saw and conquered within an hour . Helpful, friendly and efficient . Could not recommend more

What a brilliant service! Frank & his team were professional, knowledgeable and super quick - they made it look easy! Would 1000% recommend and use again. Thank you!!!

Honestly can’t fault this company, so caring and professional. Frank and his colleague are great, Frank answered all my questions and I had a few, nothing was too much trouble. I had two armchairs delivered from DFS , I knew they would not fit through my flat door so looked into alternatives, then I found Sofa Assist and Frank , on the day my sister was with me and she said you chose a very professional company and very caring. They even unwrapped the armchairs and put the feet on. Do not hesitate to use this company.

Frank and team are true professionals. Extra large sofa hoisted through window in Victorian flat. Everything handled gently with no damage internally to the flat or hallway. Would use again

Bowled over by their help. Within an hour of emailing them a quote to take a sofa apart, they contacted me for a video call and talked me through how easy it would be for me to actually take the sofa apart myself. Really impressed as clearly, it would have been easy for them to say nothing and just do the job for me. If ever a job comes up like this again, I would absolutely use them. Very rare to see this sort of service these days

A massive thank you to Frank & his team for helping us move our sofa so last minute. Frank’s team were as punctual, kind, friendly & professional as they were the last time we used them for a previous house move, and we’re extremely grateful for a straight-forward, pleasant process in the midst of a chaotic house move. Couldn’t recommend them more highly & certainly worth the money

I bought my dream sofa and believed it would fit in my flat (never rely on chat gpt!). After 5 hours of trying I called Frank and next day within 30 mins the impossible was possible. He and Adrian smashed it in under 30 mins. Next time I'll save myself the hours and stress and just call them right away

If I could give 10 stars I would . Amazing service and very helpful. I would definitely recommend. Thank you again

What a fabulous chap Frank is. He was kind enough to give me some advice even though it would not lead to a job for him. Top man. Thanks Frank

Frank is a life saver. We moved house and our sofa didn't fit.

We thought it was going to cost us grands. But thanks to Frank for video calling my partner, he was able to tell us how to take the arm off.

We now have a finished living room with our gorgeous sofa which we thought we was never going to get in

Highly recommend 10/10

Following our experience with getting a large sofa into our apartment on the 26th floor where the lift was not big enough we cannot speak too highly about Sofa Assist and the Team led by Frank.They were really good and did not make any mess and treated the common parts of the building and our own apartment with great care and attention.

We had a very large, beloved 30 year old sofa that our removal company couldn’t get up to the first floor, so it was stuck in the kitchen for a few weeks! Then we found Sofa Assist, and Frank and his assistant came over the following morning. Frank is obviously very experienced, he tried every which way to get it up the stairs but when that failed he winched it up outside the house and in through the first floor living room window! We are so grateful that his amazing expertise finally put much loved sofa in its rightful place.

All arrangements were thorough and accurate prior to the two guys arriving on time. They were polite. professional, efficient and speedy. They clearly were very experienced and knew exactly what they were doing. Our large sofa was delivered through the first floor window with no issues at all. Thank you!!!

Super efficient and flawless services. Frank and Adrian were incredibly polite and a pleasure to have in the house. They had to move a tricky sofa bed up three floors, dismantling and reassembling the solid frame. Top marks!

We did not have the job completed by Sofa Assist (only due to the significant distance) but the support from Frank was truly incredible.
We had a Parker Knoll sofa that wouldn't fit through the door or even the window - it seemed no-one was willing to take the job on. I called Sofa Assist and Frank was extremely professional and knowledgeable. After taking the time to look at photographs, he reassured us that it was possible and pointed us towards a solution.
Thanks to him (and a wonderful team of upholsterers from Liverpool) we are all set for Christmas.
Not many people put themselves out but he did. Thank you!

Really positive experience with Sofa Assist. Can’t thank Frank enough for helping me with my sofa dilemma!