I bought a 3/2/1 leather suite in January 2025 . I use it daily and very occasionally has visitors. It has dipped and I am so disappointed. Upholstery say it's wear and tear. It should last longer tha... See more
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We are so delighted with our italian leather sofa and chair. Fanstatic quality, looks wonderful. Delivery was as promised within 12 weeks...items carefully packaged. Staff we spoke with on phone v... See more
I haven’t got my sofa yet despite paying for it back in January. It was meant to be delivered over a week ago and after travelling long distance to the holiday home it was meant for, staying overnight... See more
6 months to get a sofa advertised as 10-12 weeks delivery. Some chase emails were ignored, and eventually the company sent us apologies and promised us 'compensation' by way of gesture of goodwill on... See more
Company details
Contact info
Unit 5 Harvey Court , DL15 0FB, Low Willington Ind Est, Co Durham , United Kingdom
- 0345 319 1915
- sales@sofaitalia.co.uk
- www.sofaitalia.co.uk
No recent history of asking for reviews
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Hasn’t replied to negative reviews
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Delighted with the Jenny sofa and chair.
Delighted with the Jenny sofa and chair. Beautiful design and good quality. I couldn't find anything as elegant in leather from the UK, as all I looked at seemed heavy and lumpy.
Nice friendly salespeople to talk to, and every thing went as promised.
Thank you.
John was incredibly helpful
John was incredibly helpful, it was a nice experience to find someone who had great product knowledge.
I was a bit wary of ordering and…
I was a bit wary of ordering and paying for sofas online without actually seeing and sitting on them first. My husband was really against it. However paid the deposit with credit card and took the interest free credit option to be on the safe side.
Needn't have worried! Delivered on time by two young men who were very professional.
Too early to know if they will keep their appearance but five out of five so far. Really pleased with them.
great product john extremely helpful…
great product john extremely helpful when ordering.
So worth waiting for
This purchase has been a success in every way, from excellent customer service to helpful delivery men. Our sofa itself is exactly what we'd hoped for - - comfortable and beautiful. Bravo, Sofaitalia!
Well done Sofaitalia
Well done Sofaitalia. Fantastic sofa, opted for the Strada in white.
Absolutely stunning, top quality. Waited a little longer than 9 weeks.
But overall, well worth the wait. Excellent customer service. Can't fault them. Delivery team spot on.
Strada Sofas
Strada Sofas
Spent some time hunting for attractive, modern white leather sofas online and liked the look of the Strada range from SofaItalla. So we travelled down to Willington to see one (and sit in it - never buy a sofa without sitting in it first!). John Newton was extremely helpful and we bought a 3-seater and a 4-seater (with one seat as a chaise).
The sofas are well made, look very good, are very comfortable and we're delighted with them. Sofaitalia delivered them within the time frame that John gave us at the outset and everything went totally smoothly. So top marks to John and Sofaitalia!
Great sofas
Great sofas. Great workmanship. Very comfortable and has made our home an envy to friends.
Will highly recomend to others.
Real quality.
I received my strada sofa from this…
I received my strada sofa from this company ,which I am delighted with , I had a small problem at my end , through no fault of sofa Italia , in which John at sofa Italia sorted out for me . So a well deserved 5 stars from me .lynn Devine
Very Very good service
Very Very good service, delivery, and communication.
5*************
Fully recommended.
Superb quality & value
This is the second sofa I have sourced from Sofaitalia and am just as pleased as with the first. The quality for the price is excellent. Highly recommended.
The communication from Sofa Italia was…excellent
The communication from Sofa Italia was excellent, keeping us informed of the progress regarding the deliver.
The quality of the furniture is excellent and has been very well received by our guests.
Great shopping experience online
We were a little sceptical about buying a leather sofa and armchair on-line without actually seeing the product and simply relied on samples received and reviews on their website.
However, we went ahead and bought the Strada 3 seater and a single armchair and just kept our fingers crossed. It took longer than usual because of the Christmas break. The communication and the service we received from Sofaitalia were excellent throughout and their delivery team were very efficient and pleasant. Most importantly, the quality of sofa fulfils our expectation. We would definitely recommend Sofaitalia.
Eva from Bath
Waited longer than expected for delivery
Waited longer than expected for delivery(over 12 weeks). However very pleased with item and the delivery team.
We are delighted with our new Pisa…
We are delighted with our new Pisa sofa, excellent service from start to finish. Very pleased with the quality and comfort, i would not hesitate to recommend sofaitalia , even the delivery service was excellent.
Highly Recommend
Having recently purchased a sofa and chair from Sofa Italia, I can highly recommend them. First class service from start to finish and very happy with the end product.
Excellent Quality Product, Outstanding Customer Service
We have come across Sofa Italia following a painstaking market research.
The website is very informative in terms of product specification, which is incredibly helpful when deciding on the exact size of product required.
Moreover, Customer Service is equally supportive, friendly and professional - they are willing to go the extra mile in order to make sure that you are ordering the sofa that is right for you.
The end product in itself is absolutely SUPERB - it doesn't just look stunning, it is also very sturdy yet super-comfortable. This is one of those rare examples when the reality is actually better than what is shown on the pictures. A very pleasant surprise indeed.
The delivery service was equally highly professional: the product arrived ahead of schedule, the drivers were very polite, have assembled the sofa in no time, and even took care to dispose of the packaging.
In a few words, the outstanding quality of product and service received from Sofa Italia should represent the performance benchmark in the industry.
I simply just cannot recommend them enough...
Arrone sofas
Like other reviewers I was nervous about ordering from the internet for such a major purchase ,but I needn’t have worried .the whole process was perfection 👌. And as for the sofas amazing ! Absolute top quality I have not seen any sofas even close to this quality on the high street . do not hesitate to buy from this company you will be delighted ,they are totally professional and couldn’t be more helpful. John is a star 👏👏👏
High Quality Furniture
We were a bit sceptical about buying a leather suite on-line, without actually seeing the product. However, the service we received from Sofaitalia was excellent throughout and the quality of the product is probably the best we have ever seen. We purchased the Evergreen 3 seater leather sofa in white. It is a very solid well built piece of kit and the quality of the leather is outstanding.
We would definitely recommend Sofaitalia.
GOOD SERVICE AND EXCELLENT LEATHER SOFAS
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