I wanted to replace the Type C USB adaptor supplied with my Dell laptop that plugged in too near to the front with a better barrel port adaptor that plugged in at the back. Softhands had a genuine Del... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Was posted and delivered vary quickly the battery was an upgrade on power and fitted in without any issues at all giving me double the working time of my old battery. Highly recommend
I had not used this company before but was directed to it when I needed a replacement Dell charger. Not only was it very competitively priced but it arrived the next day. Great service and would re... See more
Good and easy to navigate website. Product description was clear and the excellent photo confirmed that I was ordering exactly what I wanted. Product arrived promptly, well packaged and exactly as I w... See more
Company details
- Computer Accessories Store
- Computer and Accessories Store
- Computer Hardware Manufacturer
- Computer Repair Service
- Computer Wholesaler
Written by the company
At Softhands.co.uk, we take pride in being one of the UK’s largest stockists of genuine laptop spares. Our extensive range includes laptop chargers, batteries, keyboards, and LCD panels for all makes and models. As the exclusive distributor of Powerifyt replacement laptop batteries, we have built a strong reputation for reliability and performance since 2011. Our customers include educational institutions, healthcare departments, laptop refurbishers, computer shops, and service centers—businesses and professionals who trust us for their essential laptop components. We are committed to providing cost-effective solutions without compromising on quality. Contact us for all your laptop spare part needs, and let us help you save money while ensuring the best performance for your devices.
Contact info
District Business Park, Unit 1, Birchills Street, WS2 8NG, Walsall, United Kingdom
- 01922 610610
- sales@softhands.co.uk
- www.softhands.co.uk
4.0
Great
341 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 41% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Ordered a power adapter for XPS 9720
Ordered a power adapter for XPS 9720. Was a lot cheaper than direct from Dell. Looks legit and works perfectly.
August 4, 2025
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Very easy to find what you are looking for.
Good and easy to navigate website. Product description was clear and the excellent photo confirmed that I was ordering exactly what I wanted. Product arrived promptly, well packaged and exactly as I was expecting. I highly recommend.
July 1, 2025
I have made an order and came very…
I have made an order and came very quickly then part of it was missing , I had to call and the agent who dealt with the issue was very helpful and friendly showing a very high level of professionalism and has sort the problem very quickly by sending the missing part the next day.
June 30, 2025
Good customer service and new charger…
Good customer service and new charger is as described.
June 27, 2025
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DO NOT USE!
Ordered correct part number off website - sent different part number part - parts do not work, all 3 parts no good! then they stop replying to emails, but they reply to trust pilot?, how can 3 separate laptops be faulty! A big loss.
May 12, 2025
Reply from Softhands
We have sent the correct specification charger, but there seems to be an issue with your laptop.
We have also requested that you return the chargers for a full refund. You have not made a loss.
great price very quick despatch and…
great price very quick despatch and deliver.no fuss or hassle
many thanks
May 8, 2025
No sign of the product…no help to track it down
Item was not delivered to my house despite me being at home. Note from DPD saying it was at local post office. Local post office claim never to have received it. When I notified SoftHands that the post office don’t have it, their response was to ‘collect it from the post office’. Hopeless. No sign of any resolution. Money gone. No product…
May 7, 2025
Reply from Softhands
Hello Debbie, the delay was from DPD, and you have already received a replacement from us.
We have no control over how couriers operate but I'm glad this issue is now resolved.
The right part / first time
The right part / first time. Not tricky and good price. Would use them again for sure. Well packaged.
May 7, 2025
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Ordered item came quickly and I was…
Ordered item came quickly and I was kept informed as to the status of the delivery. Came well packaged.
May 6, 2025
Very helpful and accomodating.
May 6, 2025
Nothing but praise for softhands
Nothing but praise for softhands the product was everything it was described as I wish all sellers were this good from point of sale to delivery time worthy of 10 stars
April 28, 2025
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Quick and easy purchase
Web site is clear and easy to navigate. Ordering process is quick and easy. Comms while the item is being shipped was brilliant and it arrived quickly.
Very happy with the service and would use them again!
April 24, 2025
Recommended
Responsive to initial enquiry. Order dispatched promptly and upgraded to DPD delivery and arrived next day. Very satisfied. Thank you 🤩
April 17, 2025
Unprompted review
Very professional company to deal with...
Very professional company to deal with, component was 100% what we needed and very quick delivery...
April 8, 2025
Excellent customer service
Excellent customer service, product as described and fast delivery.
April 2, 2025
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replacement laptop screen
bought a replacement laptop screen, it came quickly, was very well packaged and once fitted in place worked like a charm, great stuff.
April 2, 2025
Reply from Softhands
Thank you for the kind words Andy.
Reply from Softhands
That's what we specialise in.. Quick Delivery
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