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Softonic.com Reviews 2,183

TrustScore 3.5 out of 5

3.6

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Review summary

Based on reviews, created with AI

Most reviewers were somewhat happy with their experience overall. Many consumers are satisfied with the quality of the products and find them to be good. People appreciate the games and applications available, often highlighting realistic graphics and engaging gameplay. Some users also find the platform useful for discovering and downloading software. However, some people were dissatisfied with the website, describing it as problematic and urging others to avoid it. There are reports of unexpected software installations, notifications being difficult to remove, and concerns about unintended software downloads. Additionally, some customers experienced issues related to financial transactions with certain gaming applications and encountered difficulties with deposits and customer support.

What people talk about most

Application

Users describe ambiguous interactions with app. While some reviewers praise it as a very good app, the best... See more

Product

Clients share positive opinions on the product, with many reviewers praising the games as good, very nice,... See more

User experience

Reviewers highlight ambiguous aspects of user experience. Many customers praise the user interface, graphics,... See more

Website

Reviewers express strong dissatisfaction with the website. Many consumers advise avoiding the site, citing... See more

Quality

People report positive experiences with quality. Many reviewers praise the game, highlighting its excellent... See more

Based on these reviews

Rated 3 out of 5 stars

Honestly the intro irritated me because we're forced to rate and you even me rate in the play store where the app doesn't exist but the game is alright

Company replied

Rated 5 out of 5 stars

I play the old games on this website like Angry Bird Rio is my most favorite game but this game is not available on play store,😭😭then I downloaded to this website Thank you softonic 💯❤️

Company replied

Rated 5 out of 5 stars

The best place to discover and download software and apps! Easy, transparent, safe and quick - great website! Thanks

Company replied

Rated 5 out of 5 stars

Eversince ive use this review center or review apps I'm glad you say this is the nice eversince promise thank you for this review apps

Company replied


Company details

  1. Software Company
  2. Classified Ads Newspaper Publisher
  3. Computer Software Store

About Softonic.com

Written by the company

Softonic is the world's largest safe software distribution platform.

For almost 30 years now, we've been dedicated to helping people around the world discover and download the right software. Today, more than 130 million users visit us every month, choosing from a catalogue of over 1.5 million programs for Windows, Android, and Mac, available in 18 languages.

At Softonic, user security always comes first. Every program goes through rigorous checks that combine signature-based AV scans, behavioral analysis, reputation signals, and integrity verification. Collaborating with tools such as VirusTotal, all this ensures multi-layer protection and continuous monitoring before it reaches you.

The Softonic Score, our transparent security scoring system, provides confidence in every download. Files that pass all checks are certified safe to download.

Not sure which app is right for you? Softonic makes it easy to compare options with expert write-ups, user ratings, and clear categorisation designed to help you decide with clarity.

Find Out More

Is Softonic Safe?

Learn how we ensure a secure catalogue and how we provide confidence to our users.

Frequently Asked Questions

Find quick answers to the most common questions about us and our platform.

Contact Support

Get in touch with our team for help with your experience on Softonic.com.

Softonic.com - World's leading software discovery and distribution platform

Written by the company

Safe downloads, since 1997
Each file in our catalogue of over 1.5 million programs passes multi-layer scans, including behavioral analysis and integrity verification in collaboration with tools such as VirusTotal. The result is reflected in the Softonic Score, our transparent rating system designed to help 130 million monthly users worldwide download with confidence.

Contact info

3.6

Average

TrustScore 3.5 out of 5

2K reviews

5-star
4-star
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1-star

Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 1 out of 5 stars

Ads are contagious here!

Ads are contagious here, there's way too many intrusive ads, and you also put Adobe Flash Player still up for download on your site! Flash contains a lot of security exploits and very dangerous to use, and the software was discontinued in 2020, Adobe Shockwave Player is also still on there and available for download, it has security exploits and was discontinued in 2017...these ads are everywhere and full of PUPs, sometimes, PUPs are downloadable on the website itself, really?!?!?!

March 12, 2025
Unprompted review
Softonic.com logo

Reply from Softonic.com

Hello AVR_Plays,

Thank you for taking the time to rate us. We're sorry to hear that your experience on Softonic.com was unsatisfactory.

Our team always aims to ensure that our website and the programs you download are safe and virus-free. Our process includes scanning all files with over 60 anti-virus scanners and a security indicator that warns users about potential risks. You can find detailed information about our safety measures here: https://hello.softonic.com/how-we-make-softonic-com-safe-for-users/.

The ads you see are based on keywords and can be safely ignored. However, the program pages often offer valuable information, such as different versions, reviews, and alternative programs. Finally, in case you get a pop-up, to proceed with your desired download and avoid installing unwanted apps, select the "No thanks, I will continue downloading..." option at the bottom of the window. This will redirect you to the correct download page.

Don't hesitate to contact us if you have any further concerns.
Have a nice day!

Rated 1 out of 5 stars

How does this site still exist

how does this site still exist, so much malware its just crazy

February 6, 2025
Unprompted review
Softonic.com logo

Reply from Softonic.com

Hi DoniPL,

Thank you for taking the time to rate us. We are sorry to hear that you found Softonic.com unsatisfactory.

However, we would be grateful if you could provide us with some further details regarding your experience. Could you clarify what exactly didn't work well for you?
This will ensure that we can provide you with more accurate information and take on board your valuable feedback.

If you have any other concerns, please don't hesitate to contact us.
Have a nice day!

Rated 5 out of 5 stars

Good game nice

Good game nice

March 24, 2025
Unprompted review
Softonic.com logo

Reply from Softonic.com

Hello Ali_Raza,

Your feedback and the 5-star rating are greatly appreciated!

We're glad to know that you found your experience on Softonic.com pleasing. Also, that you're enjoying one of the games available for download from our catalogue.

Have a great day!

Rated 3 out of 5 stars

Eric and aai Hogi to unky Nahi theek hai

Right so I can bs in the king k mama ko b right now but I am so sorry for your help today I think it's little circle and endless love it

March 22, 2025
Unprompted review
Softonic.com logo

Reply from Softonic.com

Hello Arman_butt,

Thank you for taking the time to rate us. We're sorry to hear that your experience on Softonic.com wasn't entirely satisfactory.

However, we would be very grateful if you could provide more details about your experience. Could you clarify what exactly didn't work well for you?
This will ensure that we can provide more accurate information and take your valuable feedback into account.

If you have any other questions, please don't hesitate to contact us.
Have a nice day!

Rated 5 out of 5 stars

Good games yes

Good games yes

March 21, 2025
Unprompted review
Softonic.com logo

Reply from Softonic.com

Hello miguel_victor,

Thank you for taking the time to rate us and for the 5 stars.

We're glad to hear that your experience at Softonic.com was satisfactory. Also, that you enjoy our extensive catalogue of games available for free download.

Have a great day!

Rated 2 out of 5 stars

Tries to trick you in downloading some crap you don't want

Like many other download sites, Softonic uses the scummy practice to give you a big fat download button that actually lets you download something completely different that you don't want and underneath in a thin, barely noticeable font there is an option to download the program you actually want.

March 21, 2025
Unprompted review
Softonic.com logo

Reply from Softonic.com

Hello Arendelle_Online,

Thank you for rating us. We are sorry to hear that you found Softonic.com unsatisfactory.

For the unwanted apps, please note that when clicking the green "Download" button, the page should refresh and open up a new one. If you get a pop-up, however, that is just an ad for a different app. To avoid getting that different app, just click "No thanks, I will continue downloading ___" that is on the very bottom of the pop-up. You can then download the correct app on the new page.

If you have any other concerns, please don't hesitate to contact us.
Have a nice day!

Rated 5 out of 5 stars

Is very good thank you

Is very good thank you

March 10, 2025
Unprompted review
Softonic.com logo

Reply from Softonic.com

Hello Nurshifa_Isandra,

Thank you for taking the time to rate us and for the 5 stars.

We're delighted to hear that you found your experience on Softonic.com satisfactory.

Have a great day!

Rated 1 out of 5 stars

Every time I have use it

Every time I have use it, it has downloaded some kind of virus that I need to remove

March 7, 2025
Unprompted review
Softonic.com logo

Reply from Softonic.com

Hello Eli_Labrousse-Young,

Thank you for taking the time to rate us. We are sorry to hear that you found Softonic.com unsatisfactory.

Our team always aims to ensure that our website and the programs you download are safe and virus-free. It has +60 anti-virus scanners and our security status indicator system will even warn you if the file you're downloading is suspicious in some manner.

If you can share with us how your experience went in-depth, this would also contribute to improving our systems, besides enabling us to offer you proper assistance. You can also read about our security process here: https://hello.softonic.com/how-we-make-softonic-com-safe-for-users/

If you have any other concerns, please don't hesitate to contact us. Good day!

Rated 5 out of 5 stars

Good

J'ai trouvé le jeu facile à utiliser et très bon en termes de commandes et de graphismes.

March 7, 2025
Unprompted review
Softonic.com logo

Reply from Softonic.com

Bonjour Wael_Binidra,

Merci d'avoir pris le temps de nous évaluer et pour les 5 étoiles.

Nous sommes ravis d'apprendre que votre expérience sur Softonic.com a été satisfaisante. De plus, que vous appréciez l'un des jeux que vous pouvez télécharger gratuitement depuis notre catalogue.

Passez une agréable journée!

Rated 5 out of 5 stars

It is very nice game

It is very nice game

March 7, 2025
Unprompted review
Softonic.com logo

Reply from Softonic.com

Hello Harsh_Chhavara,

Thank you for taking the time to rate us and for the 5 stars.

We're glad to hear that your experience at Softonic.com was satisfactory. Also, that you're enjoying one of the games you can download for free from our catalogue.

Have a nice day!

Rated 1 out of 5 stars

Samsnug A05s

February 25, 2025
Unprompted review
Softonic.com logo

Reply from Softonic.com

Hello Magistu_Matos,

Thank you for taking the time to rate us. We sincerely apologise for the delay in replying and are also sorry to hear that you found Softonic.com unsatisfactory.

However, we would be grateful if you could provide further details regarding your experience. Could you clarify what exactly didn't work well for you?
This will ensure we can provide you with more accurate information and take your valuable feedback on board.

If you have any other concerns, please don't hesitate to contact us.
Have a nice day!

Rated 5 out of 5 stars

all goods and so good

February 28, 2025
Unprompted review
Softonic.com logo

Reply from Softonic.com

Hello Zero_Pool,

Thank you for taking the time to review us and for the 5 stars.

We are glad to know that you found your experience at Softonic.com satisfactory.

Have a nice day!

Rated 5 out of 5 stars

Idk what made me

Idk what made me like it prib bc i can play the game and i really like this game

February 27, 2025
Unprompted review
Softonic.com logo

Reply from Softonic.com

Hi Chevy_Thurlow,

Thank you for taking the time to review us and for the 5 stars.

We are very happy to hear that you had a satisfactory experience at Softonic.com. Also, that you are enjoying the game you found in our catalogue.

Have a great day!

Rated 1 out of 5 stars

virus

!! WARNING !!
This website contains app that are further infected with malware, for ex. PUP, Trojans etc.
DO NOT DOWNLOAD ANYTHING FROM THIS APP
you have been warned.

Thank you

February 19, 2025
Unprompted review
Softonic.com logo

Reply from Softonic.com

Hello Himulyix,

Thank you for taking the time to rate us. We are sorry to hear that you found Softonic.com unsatisfactory.

Our team always aims to ensure that our website and the programs you download are safe and virus-free. It has +60 anti-virus scanners and our security status indicator system will even warn you if the file you're downloading is suspicious in some manner. If you can share with us how your experience went in depth, that will also contribute to improving our systems. You can read about our security process here: https://hello.softonic.com/how-we-make-softonic-com-safe-for-users/

If you have any other concerns, please don't hesitate to contact us. Good day!

Rated 1 out of 5 stars

Not working

February 21, 2025
Unprompted review
Softonic.com logo

Reply from Softonic.com

Hello Amlan_Kanji,

Thank you for taking the time to rate us. We are sincerely sorry to hear that you found Softonic.com unsatisfactory.

However, we would be grateful if you could provide further details regarding your experience. Could you clarify what exactly didn't work well for you? This will ensure that we can offer you more accurate information and take your valuable feedback into account.

If you have any other concerns, please don't hesitate to contact us.
Have a nice day!

Rated 1 out of 5 stars

Terrible not downloading

Terrible not downloading

February 16, 2025
Unprompted review
Softonic.com logo

Reply from Softonic.com

Hello Elizabeth_Mokhutsane,

Thank you for taking the time to review us. We sincerely apologise for the delay in replying and are also sorry to hear that you found Softonic.com unsatisfactory.

It's worth highlighting that Softonic does not develop the programs and applications listed in our catalogue. We are merely distributors.

Therefore, whenever you have any questions or difficulties installing any of this software, please don't hesitate to contact us. This will allow our dedicated team to provide you with proper guidance and support.

Have a nice day.

Rated 1 out of 5 stars

It has a variety of games buh the…

It has a variety of games buh the downloads r always slow

February 15, 2025
Unprompted review
Softonic.com logo

Reply from Softonic.com

Hello Rabah_Bun_Bilal,

Thank you for taking the time to review us.

We sincerely apologise for the delay in replying and are sorry to hear that you experienced difficulties downloading from Softonic.com. We understand how frustrating this can be.

Whenever you have any questions or difficulties installing any of the programs and apps listed in our catalogue, please don't hesitate to contact us. We can help you identify what might be causing the issue, whether related to our download link or external factors.

Have a nice day.

Rated 1 out of 5 stars

False Advertising and other things

The date of experience is incorrect because I cannot count the amount of times I came across this website, trying to look for a download of a program I cannot afford because everything requires a subscription to the point it'll drive you mad or just cannot find anywhere else on the internet, and then when I try to download from here, it's always not what I wanted. Sometimes it gives me a broken APK. Sometimes it leads me to the original website of the program that I am again, unable to purchase. Sometimes it's not even what I actually looked for. Sometimes it looks way too suspicious to even download. And most of the time it doesn't even download, and then gives me some unrelated suggestions that the download of work just as horrible. If there was a site I wish I could get off my Google search results, Softonic would be one of them.

February 11, 2025
Unprompted review
Softonic.com logo

Reply from Softonic.com

Hello Mika_;p,

Thank you for taking the time to rate us. We're sorry to hear that your experience with Softonic.com wasn't satisfactory.

Softonic.com only hosts the programs and applications you download from our catalogue. We are not their developers, nor do we sell them. Therefore, not only is access to our platform completely free, but it also doesn't require any subscription or payment. This means that we don't collect or store any personal data.

However, developers may offer users other versions of their programmes, either premium or paid, and users are free to accept or decline in accordance with the application's terms and conditions. Likewise, it is beyond Softonic's remit to decide whether applications will be discontinued, updated or even modified in their availability. Both issues are dealt with directly by the developers.

Finally, when the user is looking for a programme that is not available for download, we still try to provide some useful information. This could be available versions, in-depth reviews and, in many cases, even a list of similar alternatives.

If you have any other concerns, please don't hesitate to contact us.
Have a great day!

Rated 1 out of 5 stars

Dangerous Website

Dangerous Website! Stay Away!!!
this website is crawling with malware, adware, trojans, redirects, phishing, old fashioned viruses, and zero-day threats. DO NOT visit this site! Even visitation will infect any device you use. This website should be dissolved and removed from the web, but until it is, heed this warning and stay away from this site! In fact, if you are able, block this site using your firewall.

February 7, 2025
Unprompted review
Softonic.com logo

Reply from Softonic.com

Hello Actual_Consumer,

Thank you for taking the time to rate us. We're sorry to hear that you found Softonic.com unsatisfactory.

Our dedicated team always aims to ensure that our platform and the programmes/apps you download are safe and virus-free. It has +60 anti-virus scanners and our security status indicator system will even warn you if the file you're downloading is suspicious in some manner. You can read about our security process here: https://hello.softonic.com/how-we-make-softonic-com-safe-for-users/

Have a nice day!

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