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Softonic.com Reviews 2,183

TrustScore 3.5 out of 5

3.6

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Review summary

Based on reviews, created with AI

Most reviewers were somewhat happy with their experience overall. Many consumers are satisfied with the quality of the products and find them to be good. People appreciate the games and applications available, often highlighting realistic graphics and engaging gameplay. Some users also find the platform useful for discovering and downloading software. However, some people were dissatisfied with the website, describing it as problematic and urging others to avoid it. There are reports of unexpected software installations, notifications being difficult to remove, and concerns about unintended software downloads. Additionally, some customers experienced issues related to financial transactions with certain gaming applications and encountered difficulties with deposits and customer support.

What people talk about most

Application

Users describe ambiguous interactions with app. While some reviewers praise it as a very good app, the best... See more

Product

Clients share positive opinions on the product, with many reviewers praising the games as good, very nice,... See more

User experience

Reviewers highlight ambiguous aspects of user experience. Many customers praise the user interface, graphics,... See more

Website

Reviewers express strong dissatisfaction with the website. Many consumers advise avoiding the site, citing... See more

Quality

People report positive experiences with quality. Many reviewers praise the game, highlighting its excellent... See more

Based on these reviews

Rated 3 out of 5 stars

Honestly the intro irritated me because we're forced to rate and you even me rate in the play store where the app doesn't exist but the game is alright

Company replied

Rated 5 out of 5 stars

I play the old games on this website like Angry Bird Rio is my most favorite game but this game is not available on play store,😭😭then I downloaded to this website Thank you softonic 💯❤️

Company replied

Rated 5 out of 5 stars

The best place to discover and download software and apps! Easy, transparent, safe and quick - great website! Thanks

Company replied

Rated 5 out of 5 stars

Eversince ive use this review center or review apps I'm glad you say this is the nice eversince promise thank you for this review apps

Company replied


Company details

  1. Software Company
  2. Classified Ads Newspaper Publisher
  3. Computer Software Store

About Softonic.com

Written by the company

Softonic is the world's largest safe software distribution platform.

For almost 30 years now, we've been dedicated to helping people around the world discover and download the right software. Today, more than 130 million users visit us every month, choosing from a catalogue of over 1.5 million programs for Windows, Android, and Mac, available in 18 languages.

At Softonic, user security always comes first. Every program goes through rigorous checks that combine signature-based AV scans, behavioral analysis, reputation signals, and integrity verification. Collaborating with tools such as VirusTotal, all this ensures multi-layer protection and continuous monitoring before it reaches you.

The Softonic Score, our transparent security scoring system, provides confidence in every download. Files that pass all checks are certified safe to download.

Not sure which app is right for you? Softonic makes it easy to compare options with expert write-ups, user ratings, and clear categorisation designed to help you decide with clarity.

Find Out More

Is Softonic Safe?

Learn how we ensure a secure catalogue and how we provide confidence to our users.

Frequently Asked Questions

Find quick answers to the most common questions about us and our platform.

Contact Support

Get in touch with our team for help with your experience on Softonic.com.

Softonic.com - World's leading software discovery and distribution platform

Written by the company

Safe downloads, since 1997
Each file in our catalogue of over 1.5 million programs passes multi-layer scans, including behavioral analysis and integrity verification in collaboration with tools such as VirusTotal. The result is reflected in the Softonic Score, our transparent rating system designed to help 130 million monthly users worldwide download with confidence.

Contact info

3.6

Average

TrustScore 3.5 out of 5

2K reviews

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Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 1 out of 5 stars

So many viruses

I remember the one time years ago I grabbed software from them and it gave me a virus. It wasn't like I grabbed photoshop either, it was a simple fan game.

I doubt they scan, or filter anything even to this day.

Edit: Saying they scan for viruses is absolutely a lie. Make sure to read the other negative reviews, and not the positive (fake) reviews. The people at Softonic should be Nuremburg'ed, it would be morally righteous.

December 31, 2024
Unprompted review
Softonic.com logo

Reply from Softonic.com

Hello None,

Thank you for taking the time to rate us. We are also sorry to hear that, years ago, you found Softonic.com unsatisfactory.

Our team always aims to ensure that our website and the programmes/apps you download are safe and virus-free. It has +60 anti-virus scanners and our security status indicator system will even warn you if the file you're downloading is suspicious in some manner.

You can read about our security process here: https://hello.softonic.com/how-we-make-softonic-com-safe-for-users/

If you have any other concerns, please don't hesitate to contact us. Good day!

Rated 1 out of 5 stars

Infected by Virus warnings

I have the same exact issue that has already been posted. I downloaded a program from Softonics site today Feb 02, 2025 within 15 minutes I had tons of pop-ups from the Major anti-virus providers. Avast, McAfee, Norton, Malawarebytes and a few other companys that my pc was infected with all these viruses. I looked closely and all these pop-ups were coming from en.softonis.com. I clicked the x to close these pop-ups but, they just kept coming back. I had to turn off Google Notifications, Reset my Browser, Run and Anti-Virus Full scan, reboot my computer and run an offline boot up scan and reset all my passwords and scan my router and change my WiFi username and password. This has happened to me a couple times over the last 5 years. I can't trust their software. I will never download any software from Softonics site again

February 2, 2025
Unprompted review
Softonic.com logo

Reply from Softonic.com

Hello James_Clure,

Thank you for taking the time to rate us. We're sorry to hear that your experience on Softonic.com wasn't satisfactory.

To disable push notifications in a much easier way, you can follow the step-by-step guide available on our website:
https://hello.softonic.com/faqs/

If you have any other concerns, please don't hesitate to contact us.
Have a nice day!

Rated 1 out of 5 stars

I downloaded amcap.exe for an endoscope…

I downloaded amcap.exe for an endoscope camera. The download worked fine, but since then I constantly get pop up boxes saying "Mcafee out of date" and viruses detected, etc. and now random "news" items like "Tesla price increase", all of them show en.softonic.com in the box. I tried running Spybot and Windows Defender but they made no difference. Get your downloads from another site, this is a spam site.
Now I see from one of their replies they suggest changing the Chrome settings to stop receiving notifications. I did that and it seems to have worked, but their site shouldn't be sending this rubbish in the first place.

February 1, 2025
Unprompted review
Softonic.com logo

Reply from Softonic.com

Hello MR_PAUL_DEELEY,

Thank you for taking the time to review us.

We're sorry to hear that you found your experience on Softonic.com unsatisfactory. We're also sorry to receive your one-star review, even though you mentioned that the download process from our platform ran smoothly and successfully.

We understand how annoying push notifications can be when accidentally activated. However, we're glad to hear that you were able to disable them for a better experience.

If you have any other concerns, please don't hesitate to contact us.

Have a nice day!

Rated 1 out of 5 stars

Garbage all waste of money and time

Garbage all waste of money and time, wasted my money on this scam site, never put your money for this fake website

February 2, 2025
Unprompted review
Softonic.com logo

Reply from Softonic.com

Hi Afzaal_Mian,

Thank you for rating us. We apologise for our late reply, and we are also sorry to hear that you found Softonic.com unsatisfactory.

Softonic.com is a free software distribution platform. This means that downloading any of the programmes/apps listed in our catalogue is completely free. However, developers may also offer users other premium or paid versions of their programmes and users are free to accept or decline, according to the application's terms and conditions. Any payment/subscription issues are dealt with directly by the developers.

On the other hand, we would be grateful if you could provide us with some further details regarding your experience on our website. Could you kindly clarify what exactly didn't work well for you?
This will ensure that we can provide you with more accurate information and take on board your valuable feedback.

If you have any other concerns, please don't hesitate to contact us.
Have a nice day!

Rated 5 out of 5 stars

survival Bk

I want to play

January 30, 2025
Unprompted review
Softonic.com logo

Reply from Softonic.com

Hello Bro_Lik,

Thank you for taking the time to rate us.

We're happy to know that you found your experience on Softonic.com satisfactory. We're also sure that you'll find the best games in our catalogue to suit your needs.

If you have any questions, please do not hesitate to contact us.
Have a nice day!

Rated 1 out of 5 stars

It offered an executable which had nothing to do with my search

I was looking for an extension for my browser which had stopped working. In so doing, I ended up at Softonic. When I clicked on the download link (thinking it was the extension I wanted) in downloaded a file compression installation file instead. Completely deceptive and potentially dangerous.

January 29, 2025
Unprompted review
Softonic.com logo

Reply from Softonic.com

Hi Art_Gow,

Thank you for rating us. We are sorry to hear that you found Softonic.com unsatisfactory.

For the unwanted apps, please note that when clicking the green "Download" button, the page should refresh and open up a new one. If you get a pop-up, however, that is just an ad for a different app. To avoid getting that different app, just click "No thanks, I will continue downloading ___" that is on the very bottom of the pop-up. You can then download the correct app on the new page.

If you have any other concerns, please don't hesitate to contact us.
Have a nice day!

Rated 1 out of 5 stars

Fake virus alerts after download…

Fake virus alerts after download attempt

Since I tried to download a midi player, I receive about 17 warnings from en.softronic.com per day. McAfee (which is not installed) warns v=for several virusses and claims that 97% of PC is hacked. Also that telphone is not secure anymore (working on WIndows 11). Malware and other virusscanners report no virus at all. Warnings keep coming. MIdi player deleted before installation.

January 12, 2025
Unprompted review
Softonic.com logo

Reply from Softonic.com

Hello Bram,

Thank you for taking the time to leave a review. We appreciate your feedback and apologize for any inconvenience caused.

Please note that at Softonic we always aim to ensure that our site and the programs you download are safe and virus-free. According to the information you provided, we believe you are receiving push notifications.

As we have limited characters in this response, here is a link to our FAQ, where you can access a step-by-step guide on how to disable them: https://hello.softonic.com/faqs/

If you need any further support, please do not hesitate to contact our customer service team.
Kind regards,

Rated 1 out of 5 stars

Meh.

Every time I try to open the game it says I have to rate it in the Google play store when that's not even physically impossible because it's not there.

January 17, 2025
Unprompted review
Softonic.com logo

Reply from Softonic.com

Hello adalinha_newell,

Thank you for taking the time to rate us. We are sorry to hear that you found Softonic.com unsatisfactory.

Please note that Softonic only hosts download links and does not develop the programmes/apps listed on our catalogue. This means that we do not participate in or manage any in-app specifics, such as their use or functionality, nor do we operate within the kind of practices you mentioned.

If you have any further questions, please don't hesitate to contact us.
Have a great day!

Rated 5 out of 5 stars

Its good but i dont know what Code i…

Its good but i dont know what Code i should put in to start

January 10, 2025
Unprompted review
Softonic.com logo

Reply from Softonic.com

Hello Peter,

Thank you for taking the time to review us.

We're glad to know that you had a satisfactory experience on our platform.

Have a great day.

Rated 1 out of 5 stars

I downloaded 327 games for my sons…

I downloaded 327 games for my sons including games like gta 8 spiderman 7 Minecraft 3 and Fornite 2 this was a scamm for sure I loaded up fortnite 2 and it gave me a virus which exploded my house and made me homeless I am at a cafe writing this right now to punish them.

January 10, 2025
Unprompted review
Softonic.com logo

Reply from Softonic.com

Hi U-acfkmgrZ,

Thank you for rating us. We are sorry to hear that you found Softonic.com unsatisfactory.

Our team always aims to ensure that our website and the programs you download are safe and virus-free. It has +60 anti-virus scanners and our security status indicator system will even warn you if the file you're downloading is suspicious in some manner. If you can share with us how your experience went in-depth, then that will also contribute to improving our systems. You can read about our security process here: https://hello.softonic.com/how-we-make-softonic-com-safe-for-users/

If you have any other concerns, please don't hesitate to contact us.
Have a nice day!

Rated 1 out of 5 stars

Pathetic

Pathetic. Cannot find how to download Google Playstore. It takes you to every place except the function.

January 4, 2025
Unprompted review
Softonic.com logo

Reply from Softonic.com

Hi Henry_George_White,

Thank you for rating us. We are sorry to hear that you found Softonic.com unsatisfactory.

Here's the link to download Google Play Store app from our website: https://en.softonic.com/downloads/google-play-store.

Please note that when clicking the green "Download" button, the page should refresh and open up a new page. However, if you get a pop-up, that is just an ad for a different app. To avoid getting that different app, just click "No thanks, I will continue downloading ___" that is on the very bottom of the pop-up. You can then download the correct app on the new page.

If you have any other concerns, please don't hesitate to contact us.
Have a nice day!

Rated 5 out of 5 stars

Softonic.com makes things happen!!

They are 100% user friendly! Not just can you download a file, but you get educated on all relevant info. Using and always check on your site helped me understand better how technology works and how it changes also. You can be just a normal person like me but you will look like a IT guy in front of others because you do things like a pro! Thank you all for helping anyone, and always deliver quality products. You guys are super amazing!! Again, thank you all....

December 31, 2024
Unprompted review
Softonic.com logo

Reply from Softonic.com

Hello Cecilia_Grobler,

Thank you for taking the time to rate us. We're very happy to hear that your experience with Softonic.com was fruitful and satisfying.

Our dedicated team provides users worldwide with more than just an extensive catalogue of solutions; we also offer information to help them make informed decisions and discover the most secure and innovative tools.

We'll keep working to continue offering you knowledge and safe apps and programmes.

Have a great day!

Rated 2 out of 5 stars

I have a problem

I have a problem. When you ask me If I can rate it with 5 stars it directs me to "play games". The problem? It says that the item was not found, and when I press try the same thing reappears. That is, I can't play it.

December 28, 2024
Unprompted review
Softonic.com logo

Reply from Softonic.com

Hi Ambar_Argüello,

Thank you for taking the time to review us, even negatively. We're sorry to hear that the game you downloaded from our catalogue is not working as expected.

Just to clarify, Softonic is a platform for discovering and downloading games, but we are not their developers. This means that any issues within the game itself, including its features and any associated rewards, would need to be informed directly to the game developers.

You can usually find help resources, FAQs, or contact information on their official website, social media channels, or within the game itself.

Have a great day.

Rated 5 out of 5 stars

I really like it but when I started the…

I really like it but when I started the game it wanted 5 stars just to activate it.

December 26, 2024
Unprompted review
Softonic.com logo

Reply from Softonic.com

Hi Khelan_Lhesley_Baraquel,

Thanks for taking the time to leave a review! We're glad to hear you're enjoying a game you found on Softonic.com.

Just to clarify your comment about the five-star rating: Softonic is a platform where you can discover and download games, but we don't actually develop them ourselves. This means we don't manage any in-game features, including the rating system. In other words, the game itself has its own star rating system that is separate from Softonic's.

We hope this clarifies things for you! If you have more questions about the game, you might want to check out the developer's website or the game's help section.

Have a great day!

Rated 1 out of 5 stars

clearly a scam

the reviews are fake, the app lets you download "gta 6" yeah right buddy. i dont think its legit at all

December 22, 2024
Unprompted review
Softonic.com logo

Reply from Softonic.com

Hi Laptop,

We are sorry to hear that you found Softonic.com unsatisfactory.

We believe you are referring to Softonic.com ads, which use specific keywords that you can simply ignore. However, if you choose to visit the page related to any of the programs, you will see that even if the download is not available, you can still access some useful information that you might find useful, such as available versions, reviews, their developers, and, in many cases, even a list of similar alternatives.

Have a nice day!

Rated 1 out of 5 stars

Constantly says Android APK files but…

Constantly says Android APK files but are all lies

December 15, 2024
Unprompted review
Softonic.com logo

Reply from Softonic.com

Hello Van_avery,

Thank you for taking the time to rate us. We are also sorry to hear that you found Softonic.com unsatisfactory.

However, we would be grateful if you could provide us with some further details regarding your experience. Could you clarify what exactly didn't work well for you?
This will ensure that we can provide you with more accurate information and take on board your valuable feedback.

If you have any other concerns, please don't hesitate to contact us.
Have a nice day!

Rated 5 out of 5 stars

prettyyyyyy

December 8, 2024
Unprompted review
Softonic.com logo

Reply from Softonic.com

Hello Xoria_Cyxxnn,

Thank you for reviewing us.

We're glad to hear that you found your experience with Softonic.com satisfactory.

Have a nice day!

Rated 5 out of 5 stars

i still hasn't tried yet

i still hasn't tried yet, it says i need to give ya'll a 5 star and a review to activate the game, so i'm hoping that this app will be greag

December 6, 2024
Unprompted review
Softonic.com logo

Reply from Softonic.com

Hello Kristiane_ignacio_fragata,

Thank you for taking the time to review us.

However, please note that Softonic is not the developer of any of the apps and programmes listed on our website, including the games in our catalogue. We, therefore, strongly reinforce that such conduct is not representative of our company.

We strive to maintain a trustworthy and transparent platform, focusing on delivering high-quality software and reliable information.

Have a great day!

Rated 2 out of 5 stars

Bogus downloads

Intrusive ads, many downloads are for commercial software that is not really free nor downloadable.

November 28, 2024
Unprompted review
Softonic.com logo

Reply from Softonic.com

Hello Robert,

Thank you for taking the time to review us.

We are sorry to hear that you found Softonic.com unsatisfactory.

Softonic is a free software distribution platform. This means that downloading any of the programs listed in our catalogue is completely free. However, developers may also offer users other premium or paid versions of their programmes. Users are free to accept or decline these, according to the application's terms and conditions. Any payment/subscription issues are dealt with directly by the developers.

Regarding the unwanted apps, please note that when you click the green "Download" button, the page should refresh and open a new page. If you get a pop-up, however, this is just an ad for a different app. To avoid getting that different app, simply click "No thanks, I will continue downloading ___" at the very bottom of the pop-up. You can then download the correct app on the new page.

If you have any other concerns, please don't hesitate to contact us.

Have a nice day!

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