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Softview Reviews 39

TrustScore 4 out of 5

4.1

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Rated 5 out of 5 stars

3rd Feb 2026, 2 men arrived from Softview bright and early. It became clear they took care in there work, even with the removal of the old inner front door, no broken glass. Then they started fitting... See more

Rated 5 out of 5 stars

Had to make an emergency callout to Softview and the engineer arrived just 45 minutes after placing the call. He was very polite and courteous and solved the issue straight away. Amazing customer serv... See more

Rated 5 out of 5 stars

Very happy with the professional way this company organised fitting new doors to my conservatory. It ran like relaxed, unrushed clockwork.

Rated 5 out of 5 stars

We've just had our conservatory windows, doors and roof replaced by Softview, and are delighted. They gave a fair price, carried out the work efficiently and well, and were a pleasure to deal with. As... See more

Company details

  1. Conservatory Specialist
  2. Aluminum Window Manufacturer
  3. Door Supplier
  4. Glass Repair Service
  5. PVC Windows Supplier

Written by the company

Softview Conservatories, Extensions, Windows, Doors, Facia Soffit & Guttering or even Hardy Plank is your trusted local expert in home improvement, with over 32 years of trading, thus delivering high-quality conservatories, windows, doors, and roofline products. Based in Essex, we pride ourselves on excellent craftsmanship, honest advice, and personalised service from start to finish. Our experienced teams – from skilled, Designers, surveyors and installers to attentive aftercare/Service Centre specialists – ensures every project is handled with care and precision. Whether you're looking to enhance your home with energy-efficient windows, add space with a bespoke conservatory, Extension or upgrade with a modern composite door, Softview offers professional solutions tailored to your needs. We are proud to be Fensa Registered together with PWF offering peace of mind through quality assurance and genuine customer care. At Softview, your satisfaction is our top priority.


Contact info

4.1

Great

TrustScore 4 out of 5

39 reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Never order from Softview

NEVER order from Softview! This afternoon I returned home, and found a Softview advertising leaflet put through my letterbox!!
Now, I have a sign on the outside of the letterbox, that states; No Junk Mail, No Food Leaflets.
What part of that do their leaflet deliverers not understand???
I am so disappointed and heartbroken that, despite me putting that no junk mail on my letterbox I am still receiving Softview leaflets. I do not want to order from you, so please stop delivering your leaflets to addresses that have; ‘No Junk Mail, No Food Leaflets’.
I absolutely hate company’s that think they can do as they please, to a house that has specifically requesting NOT to receive them.
I urge anyone considering ordering anything from Softview, not to or you will be hounded by their leaflets!!!!

March 21, 2026
Unprompted review
Rated 5 out of 5 stars

New Softview front door 3rd Feb 2026

3rd Feb 2026, 2 men arrived from Softview bright and early. It became clear they took care in there work, even with the removal of the old inner front door, no broken glass. Then they started fitting the new door and side panel. Great care and craftsmanship was demonstrated from the constant checking with the spirt-level, to the accurate trimming of the finishing trims! I first used Softview back in 2017, and products they sell seem well made, and their installation teams still know their craft

February 3, 2026
Unprompted review
Rated 5 out of 5 stars

Appreciative!

Had to make an emergency callout to Softview and the engineer arrived just 45 minutes after placing the call. He was very polite and courteous and solved the issue straight away. Amazing customer service from the engineer and the office staff ..... Even considering I had purchased this door over 20 years ago, their service was perfect!! I would not hesitate to recommend Softview

January 14, 2026
Unprompted review
Rated 5 out of 5 stars

Delighted

We've just had our conservatory windows, doors and roof replaced by Softview, and are delighted. They gave a fair price, carried out the work efficiently and well, and were a pleasure to deal with. As with any major work, a few little issues arose, but they were on it and resolved them without fuss. How refreshing! Thanks Softview.

December 17, 2025
Unprompted review
Rated 1 out of 5 stars

Poor marketing junk / Spam

I received a text from them today saying that I subscribed to their marketing . Nope, never heard of them or even googled them, no history what so ever. Had replied STOP to them. I'm not even looking for windows, doors or similar. Where did they get my number from? Not impressed.

October 24, 2025
Unprompted review
Rated 5 out of 5 stars

A very good experience

A very good experience. A good price given on both doors and windows with no need to haggle. A rarity. Followed by quick and efficient install times by experienced and polite workforce.
Highly recommended experience and company

June 23, 2025
Unprompted review
Rated 5 out of 5 stars

Very happy with the new french doors

Very happy with the new french doors. Softview were able to rearranged my installation date sooner as previous doors were unusable. Doors fitted exactly as described and would highly recommend. Price was also reasonable compared to other companies.

June 6, 2025
Unprompted review
Rated 1 out of 5 stars

I ordered an ultimate cosy viewing…

I ordered an ultimate cosy viewing holder and it was only £10 but still they took my money sent me confirmation and still never received my goods such a scam don’t anyone buy off this site they just take your money! I ordered it December 2024 and still no goods NOT A HAPPY CUSTOMER 😡

December 13, 2024
Unprompted review
Rated 5 out of 5 stars

Good aftercare service

I was very pleased with the service I received recently.
I was having a problem with my French door which was out of guarantee, having been fitted many years ago. I was finding that I couldn’t lock the door once I opened it and so was afraid to open it. I’d already tried a locksmith who hadn’t really resolved the problem. So I rang Softview.
Simon came and adjusted it for the price of
the call-out. He was punctual and polite and
rang me when he was on his way.
They also fitted my front door some years ago which still looks very good.

April 29, 2025
Unprompted review
Rated 5 out of 5 stars

They have attended my nans property…

They have attended my nans property multiple times and she is very happy with the results every time ! They always make her aware of when they are coming. They always tidy up after themselves. They always leave her feeling secure and at ease.

May 13, 2025
Unprompted review
Rated 5 out of 5 stars

Fantastic from start to finish

Fantastic from start to finish, second time using them. The conservatory from 20yrs ago still looks amazing. This time a new front door that the installer did have some problems with old door fitting however problem solved and it looks amazing both from the inside and outside.

May 9, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service competitive price

Excellent service competitive price. We had used this company previously in 2009 (very large conservatory) 2011 (new back door) 2013 (new front door) with very satisfactory results.
I needed new windows at a different property, reasonable quote and excellent service from start to finish. Windows fitted by a solo fitter who was really good. Windows have been finished perfectly no damage to interior walls which had been newly painted.

March 26, 2025
Unprompted review
Rated 5 out of 5 stars

Top-Quality Work and Aftercare, Year After Year

We have worked with Softview Conservatories for the past 15 years, using them for around 10 contracts per year for the supply and installation of conservatories, windows, and doors. Throughout this time, they have consistently delivered a high standard of workmanship and service. The team is professional, reliable, and efficient, and their aftercare is second to none — always responsive and helpful whenever needed. Their long-standing reliability and quality make them a trusted partner, and we would highly recommend Softview to anyone looking for a dependable, skilled supplier in this field.

Martin Mills
Manager
Mills and Kirby Ltd

March 26, 2025
Unprompted review
Rated 5 out of 5 stars

Fab Orangerie!

I couldn't be happier with my newly installed orangerie. The staff were very helpful with helping me select the right orangerie for me and the install was done very quickly.

5 stars, highly recommend!

February 27, 2025
Unprompted review
Rated 5 out of 5 stars

Great service

From the initial contact on getting the quote for my conservatory the team at Softview have been amazing! Answering all the questions that I had. The fitting team done an outstanding job and I am over the moon with the end result.

March 13, 2025
Unprompted review

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