Solar Plants Ltd 

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Rated 1 out of 5 stars

Had the system installed and next minute company goes bust! How does a company supplying the most updated green energy system go bust in todays day and age unless they were in it for the wrong reason... See more

Rated 1 out of 5 stars

Have Solar Plants gone out of business? Their 0800 numbers are permanently engaged and they do not reply to e-mails (they owe me £203 agreed compensation, for a (new) inverter failure that took 41 d... See more

Rated 1 out of 5 stars

I have a 9 year old system that was upgraded by Solarplants 4 years ago with a Solar Edge unit. A good decision. However being rated number one did not stop them going bust and they went into adm... See more

Rated 5 out of 5 stars

From Monday to Friday, Scott set up our solar array from scratch. Our dealings with this company were excellent from the start. We got quotes from a number of companies but these were the only ones wh... See more

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Company details

  1. Solar Energy Equipment Supplier

Information provided by various external sources

Award winning Solar Plants is one of the UK’s leading domestic solar PV and storage installation companies. Operating since 2011, Solar Plants is a true family business with an impeccable reputation for quality. Taking pride in how and what technology is advised, they use their experience and proven technical results taken from their own panel and inverter test rigs to only recommend the highest performing technology. Solar Plants is HIES Accredited and MCS Certified and offer a 10 year workmanship warranty on all installations as standard. Solar Plants are not only experts in solar PV and storage solutions; they have specialist divisions dealing with self-build and renovation projects, off-grid and commercial installations. Winner of Business of the Year 2016 at the UK Business Awards, Solar Plants is rated number 1 in the UK on leading independent review website Trustpilot and a Which? Trusted Trader.


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Rated 5 out of 5 stars

A very professional outfit

We called in Solar Plants Ltd to upgrade and hopefully improve the performance of our 8 year old solar PV system. The company comes across as very professional and customer-focussed from the initial meeting where they reviewed our system and put forward options, to talking to their office about scaffolding and installation dates, to their installation team and then the follow up to make sure we could access the panel monitoring system. It's too early to know how much our system has been improved but their approach to the job was very professional.

January 13, 2019
Unprompted review
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Reply from Solar Plants Ltd

Hi Mike,

Wow thank you for taking the time to write such an excellent review of your experience with us, we really appreciate it. We are always on hand to assist you with any questions or queries, so please feel free to get in touch if we can help with anything!

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Rated 5 out of 5 stars

From our first contact with Solar…

From our first contact with Solar Plants, we were given answers toall the questions we asked,at no time did we feel pressured , Even when the sales personnel came to our house all the facts and figures were explained, he left us to consider if it was right for us,
Again when the engineer arrived to check for installation check
He was very informative, as with the installers, every thing was explained and cleaned up behind them.
Will definitely be recommending Solar Plants

Mr. And Mrs Wilkins

January 7, 2019
Unprompted review
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Reply from Solar Plants Ltd

Hi Mr and Mrs Wilkins,

Wow - thank you so much for your excellent 5-star review! It's great to hear your amazing feedback of our team, I will ensure to forward this review over to the Solar Plants managers so they can give credit to the team who assisted with your enquiry and installed your system. If we can help with anything in the future, please feel free to contact us any time!

Rated 5 out of 5 stars

A first class company to do business…

A first class company to do business with, I will recommend them whenever I get an opportunity.

January 7, 2019
Unprompted review
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Reply from Solar Plants Ltd

Good afternoon Andrew!


Thank you very much for taking the time to leave us your excellent 5 star review - our first of 2019 in fact so a huge thank you for that! If there is anything we can assist you with in the future, please feel free to contact us any time and we will gladly assist you.

Rated 5 out of 5 stars

This summer my solar panels stopped…

This summer my solar panels stopped working, within 3 weeks Solar Plants had completed the repair and upgrade. Since then every month (i.e. the last six months) my solar system has produced more energy than the same month last year. Not cheap, but the best is never cheap.

December 20, 2018
Unprompted review
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Reply from Solar Plants Ltd

Hi Gordon!

Thank you very much for taking the time to leave us your review, we really appreciate it! It's great to hear that we were able to fix your existing solar PV system and upgrade the technology. If there is anything at all we can assist you with, please feel free to get in touch any time!

Rated 5 out of 5 stars

We received professional courteous…

We received professional courteous service from the initial contact through to the installation. The installation works extremely well and I am sure that should we need to contact Solar Panels for any reason we would continue to receive a very high level of service. Highly recommended.

December 18, 2018
Unprompted review
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Reply from Solar Plants Ltd

Hi Helen!

Thank you very much for taking the time to leave us your fantastic review. Our team will certainly be on hand to assist you, should you ever need their help or support!

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Rated 5 out of 5 stars

The job was carried professionally from…

The job was carried professionally from start to finish.

The engineer was polite and very helpful

I would recommend Solar Plant to anyone.

Regards,

Keith

December 14, 2018
Unprompted review
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Reply from Solar Plants Ltd

Hi Keith,

Thank you very much for taking the time to leave us your review, we really appreciate it. If we can assist you with anything at all, please do not hesitate to contact us.

Rated 5 out of 5 stars

Know their product

Know their product not like a number of companies we spoke to before. Very efficient and would highly recommend.

December 11, 2018
Unprompted review
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Reply from Solar Plants Ltd

Hi Pam,

Thank you very much for taking the time to leave us your excellent feedback, we really appreciate it! It's great to hear that you had such a fantastic experience with our team. If there is anything at all we can assist you with in the future, please do not hesitate to get in touch!

Rated 5 out of 5 stars

Yes I would certainly recommend this company, see above reasons.

Yes I would certainly recommend this company. They were efficient, punctual, and polite. The men who installed the system were helpful in explaining what they were doing, and how the system worked..

December 7, 2018
Unprompted review
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Reply from Solar Plants Ltd

Good morning Mr Banning!

Thank you very much for taking the time to leave us your excellent 5-star feedback, we really appreciate it! We will be sure to pass on your kind words to the team involved with your installation. If we can assist you with anything at all in the future, please feel free to get in touch any time.

Rated 5 out of 5 stars

The company to go to for solar energy

Excellent knowledge, products, service and above all competitive price

December 4, 2018
Unprompted review
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Reply from Solar Plants Ltd

Good morning, Mrs Bates!

Thank you so much for taking the time to leave us your brilliant feedback, we really appreciate it! Please do not hesitate to contact us if there is anything we can assist you with in the future.

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Rated 5 out of 5 stars

Brand Names You Can Trust With Great Customer Service

If your considering getting solar, do your research and know that not all panels and systems are the same.

More importantly is that not all companies offer the same level of customer service.

Solar Plants installed a system for me and from design to installation there no nonsense approach and quality materials really made the difference. Having LG panels, a brand you know and can trust as well as cutting edge monitoring tech really put my mind at ease. Very Trustworthy company and i look forward to the next summer to watch the my bills drop!! Thanks Guys

December 3, 2018
Unprompted review
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Reply from Solar Plants Ltd

Hi Tommy!

Wow what an excellent review, thank you so much for taking the time to leave us your excellent feedback. It's great to hear you had such a fantastic experience with us and that you're so happy with your system. If we can assist with anything at all in the future, please feel free to get in touch any time and we will gladly assist!

Rated 5 out of 5 stars

A 5 star service.

I've had panels fitted by Solarplants for over five years and they have performed exactly as described when I purchased them. Recently I've had problems getting generation information transmitted to the Solaredge app. I contacted Solarplants and spoke to a human who transferred me to Morgan who I can only describe as being the sort of person you always hope to deal with and the matter was resolved. If you are thinking of green energy look no further.

November 28, 2018
Unprompted review
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Reply from Solar Plants Ltd

Hi Phil!

Thank you so much for taking the time to leave us your amazing 5-star feedback! It's great to hear that the issue was resolved, Morgan will be delighted to hear your kind words. Please do not hesitate to get in touch if we can assist you with anything in the future.

Rated 5 out of 5 stars

recommended

exactly as explained on the sale and when talking to office staff - good polite experienced workmen

November 21, 2018
Unprompted review
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Reply from Solar Plants Ltd

Hi Brian!

Thank you so much for taking the time to leave us your 5-star review, it's great to hear your feedback! If we can assist you with anything in the future, please do not hesitate to get in touch and the team will gladly be on hand to help!

Rated 5 out of 5 stars

Very friendly helpful company

Very friendly helpful company, expanding rapidly with there good work. Good sensible advise.

November 20, 2018
Unprompted review
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Reply from Solar Plants Ltd

Hi John!

We'd like to say a huge thank you for your excellent feedback and brilliant review of our service. It's great to hear you had such a fantastic experience with us. If there is anything at all we can assist you with in the future, please feel free to get in touch any time!

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Rated 5 out of 5 stars

Great service and price.

Comprehensive advice, great fitting service and excellent customer service. Would certainly recommend.

November 20, 2018
Unprompted review
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Reply from Solar Plants Ltd

Hello Steve!

Thank you very much for your excellent 5-star review, we really appreciate it! If we can help with anything in the future, please feel free to get in touch any time!

Rated 5 out of 5 stars

Reliable service from start to finish..

An excellent service from the initial contact with low key but well informed sales woman right through to follow up end of installation. They also respond to any queries post installation courteously and with speed.

November 16, 2018
Unprompted review
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Reply from Solar Plants Ltd

Hi Caro!

Thank you so much for taking the time to leave us your excellent 5-star feedback, we really appreciate hearing your feedback! If we can assist you with anything in the future, please feel free to get in touch and we will gladly assist you!

Rated 5 out of 5 stars

Thank You Solar Plants Ltd

Hello guys

Before the storm starts again I just wanted to take the opportunity to thank Ian, Scott and the team on a job well done.... well, actually it’s much more than ‘just’ well done, you’ve been brilliant, helpful, professional and flexible.

I must give special thanks to Scott. That guy is a real extra-miler (which is rare today).

I’m sure he’s used to working in bleak conditions, even so, he met me every morning at 8am to talk through the days work and was still working and testing the system when I got home after 7pm.

If that wasn’t enough, during our installation we were hit with a bad storm... 60mph winds and horizontal rain. It meant the badly sealed plant room was leaking water. Scott could have stepped back but didn’t — he stepped up. He put up a makeshift tent made of plastic sheeting to protect our system... It’s still raining hard 3 days later and Scott’s tent is still holding up!

When finished (and despite a 3 hour drive) Scott wasn’t in a rush to get off, he walked / talked me through the system and gave me every confidence I could manage it myself.

The best compliment I can pay Scott is that he treated the job as if it were his own. He did long hours in some pretty bad conditions, came prepared, didn’t moan, was pleasant, positive and cared about the details... you may think I’m gushing a bit too much, but when you’ve been working with other trades which have far lower standards, the good ones are easy to spot.

We haven’t had a reliable source of power for nearly 4 years. Life has been hard at times, especially in winter, so this system is already a god send.

It’s still only early days but I have every confidence we have the right system for our needs. And if there are any bumps in the road ahead I have every confidence I have a team behind me to help.

Thanks to everyone who made this happen (but especially Scott).

Kind regards
Stuart & Emma

November 7, 2018
Unprompted review
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Reply from Solar Plants Ltd

Hi Stuart!

Wow, where do we begin with saying thank you for this brilliant feedback?! Thank you so much for taking the time to leave us such an excellent review, we're SO pleased that you had such an amazing experience with us. We'll ensure that Scott receives the credit he deserves and ensure his manager is aware of this review. We will certainly continue to support you going forward and if we can ever be of assistance, please get in touch any time! Once again, thank you very much!

Rated 5 out of 5 stars

Solar Plants upgrade of panels and inverter

Excellent service from enquiring online and having a chat with them, the home visit/survey was conducted in a very professional manner and the fitting team were on time, courteous and very professional. Follow up phone calls from the company have shown that they are are friendly professional organisation who value their customers

November 4, 2018
Unprompted review
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Reply from Solar Plants Ltd

Hi Mr Youngs!

Wow what a fantastic review, thank you so much for taking the time to leave us your feedback! I will be sure to pass on this review to all of those involved with your installation and I'm sure that everyone will be extremely pleased to hear that you had such a great experience with us. If there is anything at all we can do to assist you in the future, please feel free to get in touch.

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Rated 5 out of 5 stars

Excellent service

Excellent service and problem free installation. Would recommend to others.

November 2, 2018
Unprompted review
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Reply from Solar Plants Ltd

Hi Mr Gosling!

Thank you very much for your excellent 5 star review and recommendation! If we can assist you with anything in the future, please feel free to get in touch any time!

Rated 5 out of 5 stars

Excellent company to deal with

Excellent company to deal with. Customer services very knowledgeable.
The house roof was stripped and re-tiled whist the Solar Panels were removed.
Solaredge HD wave inverter & Solar Edge Power Optimisers were fitted once the roof was finished.
It was a big job and i am highly delighted with the finish.
Excellent service worthy of more than 5 stars

November 2, 2018
Unprompted review
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Reply from Solar Plants Ltd

Good afternoon, John!

Wow what a fantastic review, we're so pleased you had such a great experience with us and that you are so happy with the finished results! I will be sure to pass on your great feedback to the customer service team who will be thrilled with this feedback. If we can assist you with anything in the future please do not hesitate to get in touch.

Rated 5 out of 5 stars

From start to finish

From start to finish, everyone, I have dealt with has been enthusiastic and interested. No snags no hiccups no complaints.

November 1, 2018
Unprompted review
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Reply from Solar Plants Ltd

Hi John!

Thank so much for spending time leaving us your feedback! It's so great to hear about your excellent experience with us. Please do not hesitate to get in touch if we can assist you at all in the future.

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