Solar Plants Ltd 

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Rated 1 out of 5 stars

Had the system installed and next minute company goes bust! How does a company supplying the most updated green energy system go bust in todays day and age unless they were in it for the wrong reason... See more

Rated 1 out of 5 stars

Have Solar Plants gone out of business? Their 0800 numbers are permanently engaged and they do not reply to e-mails (they owe me £203 agreed compensation, for a (new) inverter failure that took 41 d... See more

Rated 1 out of 5 stars

I have a 9 year old system that was upgraded by Solarplants 4 years ago with a Solar Edge unit. A good decision. However being rated number one did not stop them going bust and they went into adm... See more

Rated 5 out of 5 stars

From Monday to Friday, Scott set up our solar array from scratch. Our dealings with this company were excellent from the start. We got quotes from a number of companies but these were the only ones wh... See more

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Company details

  1. Solar Energy Equipment Supplier

Information provided by various external sources

Award winning Solar Plants is one of the UK’s leading domestic solar PV and storage installation companies. Operating since 2011, Solar Plants is a true family business with an impeccable reputation for quality. Taking pride in how and what technology is advised, they use their experience and proven technical results taken from their own panel and inverter test rigs to only recommend the highest performing technology. Solar Plants is HIES Accredited and MCS Certified and offer a 10 year workmanship warranty on all installations as standard. Solar Plants are not only experts in solar PV and storage solutions; they have specialist divisions dealing with self-build and renovation projects, off-grid and commercial installations. Winner of Business of the Year 2016 at the UK Business Awards, Solar Plants is rated number 1 in the UK on leading independent review website Trustpilot and a Which? Trusted Trader.


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Rated 5 out of 5 stars

Solar Edge installation

I received a leaflet in the post and was interested in a solar edge upgrade to my 16 panel system. I phone the company and arranged an appointment, an adviser called Paul arrived, and discussed the system with all the pros and cons . No hard sell at all . The installation went very smoothly and there was no mess left. The company checked afterwards if I was satisfied and had full knowledge of the system. I would not hesitate to recommend Solar Plants to anybody.

March 14, 2019
Unprompted review
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Reply from Solar Plants Ltd

Hi Robert!

Wow what a fantastic review! Thank you so much for taking your time to leave us this feedback, we really, really appreciate it! It's great to hear that your solar PV system is now performing to its maximum capability with a SolarEdge upgrade. If we can assist you at all in the future, please free to contact us anytime - we have Live Chat over on our website or you can call us on 0800 856 2200.

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Rated 5 out of 5 stars

Which Best Buy solar instaltion - worth every penny

After visiting Grand designs show last year I came across solar plants and booked a free survey for solar panels. They gentleman that attended was insightful friendly,honest and professional at all times and explained how solar generation works and what possibility were for my type of roof and pay back after providing my annual consumption of electricity. After discussios with customer service team I went arranged for installation in January 2019 and was pleasantly surprised to see contractors arrived on time. They gave me various options on how best they could hide any cables etc so works was very asthrically pleasing. I was proved with app instruction registration to monitor my generation from my smart phone.l which was very handy as I have a smart meter so can monitor in real time energy usage l and solar production to further my savings.the work was completed the same day during light snow too. Contractors were very tidy and cleaned up after themselves.Solar plants were always on hand for any question I needed to ask in regards to registration for feed in tarrif and possible further savings such as storage solutions or ibost to heat water to in future having storage unit for any excess electric generated to use at night.As a Which Best Buy provider I would highly recommend their services for anybody interested in taking advantage of reducing energy. Very professional and dedicated to customer satisfaction at all levels of business you connect with. Thank you.

March 12, 2019
Unprompted review
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Reply from Solar Plants Ltd

Hi Kashmir!

Thank you so much for taking your time to write such a fantastic and in depth review of your experience with us, we really really appreciate it. We're always on hand to assist, so please feel free to get in touch any time if you have any further questions!

Rated 5 out of 5 stars

I have to say that I was a bit nervous…

I have to say that I was a bit nervous when I decided to go ahead with having Solar Panels fitted. I knew I would probably get the "Hard Sell" and was pleasantly surprised with the approach from Solar Plants was far from this, At all aspects, Solar Plants Staff kept me informed of the progress of my order. I was absolutely stunned when, on the actual day of installation, the weather had turned and we had 2" of snow. The guys turned up at 9am, as they said they would and started to do the electrics. By the time I got home later, everything was completed, the site clean and tidy and the equipment operational. I was stunned, expecting them to come back at a later date to finish off! Any questions I had were dealt with by the office staff and I felt that the after sales service was brilliant. They even helped Me register with my electricity supplier. I would definitely recommend (and have) Solar plants to anyone thinking of having solar panels fitted. Toni Schulze Weston -super-Mare

March 9, 2019
Unprompted review
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Reply from Solar Plants Ltd

Hi Toni!

Wow thank you so much for taking the time to leave us your excellent feedback! It is so great to hear that you had such a fantastic experience with all of the Solar Plants team. If there is anything at all that we can assist you with going forward, we're only ever a phone call or email away and the team will always be glad to help!

Rated 5 out of 5 stars

A serious company with professional…

A serious company with professional employees and engineers. She has done the work with professionalism and experience in the field and respect for the client. Recomanding this company with the highest trust. I am very satisfied with the work done.

March 7, 2019
Unprompted review
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Reply from Solar Plants Ltd

Good morning!

Thank you so much for taking the time to leave us such excellent feedback, we really really appreciate it! We are always on hand to assist with anything so please feel free to get in touch any time in the future if you need assistance.

Rated 1 out of 5 stars

Unprofessional Sale Representative, arrogant & pressurrising tactic

I have met the sale representative today for a quote of it products. The sale representative was arrogant, rude and unprofessional. He show very little knowledge of the products and he rely on pressurising sale tactic in his attempt to get the deal. He cannot stop "bad-mouthing" other competitors in the market without providing any evident of his claim but outright lying.

March 4, 2019
Unprompted review
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Rated 5 out of 5 stars

Solar Plants gave us exemplary service…

Solar Plants gave us exemplary service and were helpful and courteous at all times - even to the extent of calling to confirm arrangements well outside normal business hours - 5 stars are too few!

February 21, 2019
Unprompted review
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Reply from Solar Plants Ltd

Hi Brian!

Wow what an excellent review! Thanks so much for taking the time to leave us your kind words and amazing feedback - we really appreciate it! Please do not hesitate to contact us if you need any assistance with anything and we will gladly help out!

Rated 4 out of 5 stars

A family run company that always kept…

A family run company that always kept me in the loop throughout the installation process.

February 21, 2019
Unprompted review
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Reply from Solar Plants Ltd

Hi Mr Gale!

Thank you very much for taking the time to leave us such a great review, we really appreciate it! If we can assist you with anything, please feel free to get in touch any time and we will gladly help!

Rated 5 out of 5 stars

Excellent service and expertise

Really pleased with the whole process from initial knowledgeable and non-pushy sales, through tidy and efficient installation, to comprehensive after-sales care. Would highly recommend this company for anyone considering a PV system.

February 21, 2019
Unprompted review
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Reply from Solar Plants Ltd

Good morning!

Thank you very much for taking the time to leave your excellent 5-star review, we really appreciate it! If there is anything at all that we can do to assist you in the future, please do not hesitate to contact us and we will be glad to help!

Rated 1 out of 5 stars

I had HIES installed in Feb 18 and in…

I had HIES installed in Feb 18 and in Oct 18 a fault was flagged up on one of the panels. Solar Plants have done nothing to address this problem and to add insult to injury they monthly send me an e-mail asking me to recommend a friend. My recommendation is find a reliable company. I have raised the issue several times and the last e-mail from the company said that the directors were reviewing the situation. This was a month ago and no further communication and I assume directors can't be bothered to sort out my problem.

February 14, 2019
Unprompted review
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Reply from Solar Plants Ltd

Hi Mr Paul,

Solar Plants are really saddened to read your review and would like to apologise for the miscommunications on rectifying the issue with your system. I believe that the issue has now been rectified and that you are in ongoing discussions with National Sales Manager, John, who is working to ensure that you regain full confidence in Solar Plants to continue taking care of your system. We will gladly assist you with anything future and hope to build upon our relationship in future communications.

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Rated 5 out of 5 stars

Excellent installation

Excellent installation - friendly and thorough team.

February 12, 2019
Unprompted review
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Reply from Solar Plants Ltd

Hi Mike!

Thank you very much for taking the time to leave us your excellent 5 star review - we really appreciate it! If we can assist you with anything at all in the future, please feel free to get in touch any time and we will gladly assist you.

Rated 3 out of 5 stars

Poor after sales

Excellent sales team, after sales not so good! Did not return call about after sales question about feed in tarrif. Also nearly 1 months till they noticed there was a communication problem with system after updating broadband supplier!

February 8, 2019
Unprompted review
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Reply from Solar Plants Ltd

Hi Susan,

We are very sorry to hear that you felt the after care service did not meet your expectations. The technical team have now placed you on our email alert system that will notify you within 24 hours of the site detecting an issue or loss of communication. We believe that the question about the Feed-In Tariff scheme has now been resolved with our customer services manager, Jayne, but if you would like to ask any further questions about this, or anything else, please feel free to contact us and we will gladly assist you. We will use your feedback to improve our procedures in the future.

Rated 5 out of 5 stars

Solar installation

From Monday to Friday, Scott set up our solar array from scratch. Our dealings with this company were excellent from the start. We got quotes from a number of companies but these were the only ones who really seemed to know what they were doing. They gave specific and knowledgable advice over the phone and, at the end of the installation, left us with a fully functional, hi-tech power system. Great aftercare, too, as they monitor our system remotely.

February 8, 2019
Unprompted review
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Reply from Solar Plants Ltd

Good afternoon Mr Urwin!

Thank you very much for taking the time to leave us your feedback, we really appreciate it! It's so great to hear that your whole experience with the team was excellent. If we can assist you at all with anything further, feel free to get in touch any time and we will gladly help!

Rated 5 out of 5 stars

A truly exceptional Company

A truly exceptional company run with a “Family” atmosphere. Delighted to be joining this family!
Great Service, communication, back up and knowledge. What more to say? Excellent

February 7, 2019
Unprompted review
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Reply from Solar Plants Ltd

Hi Jack!

Wow, this might just be our favourite review ever! It's one thing for us to say that we are a family business, but for our customers to really see that and to feel a part of it is so great to hear. We really appreciate your feedback and if we can ever assist you with anything, we would be more than happy to help. Welcome to the family!

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Rated 5 out of 5 stars

Great service

Great service, lovely team of guys, good technical support. I would certainly recommend this company.

February 7, 2019
Unprompted review
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Reply from Solar Plants Ltd

Hi Graham!

Thank you so much for taking the time to leave us your feedback, we really, really appreciate it. If we can assist you with anything in the future, please feel free to get in touch any time.

Rated 5 out of 5 stars

From start to finish Solar plants…

From start to finish Solar plants exceeded my expectations, they upgraded our solar pv system to a solar edge monitored inverter and we had a Sonnen home battery installed at the same time.
There staff from salesman to installation engineers and back to the office staff couldn't have been more professional or helpful, they all know what they're talking about.
Go with these guys and you won't be disappointed.

February 6, 2019
Unprompted review
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Reply from Solar Plants Ltd

Hi Daniel!

Wow, what a fantastic review - thank you so much for taking the time to write this, we really appreciate it! Thanks so much for your recommendation - it's great to hear that you were so impressed by the team. If we can assist you with anything, please feel free to get in touch any time and we will gladly assist you.

Rated 5 out of 5 stars

Solar for a new build

Solar Plants fitted the solar panel array and home battery system in our new build project in Portsmouth, The service and support from the instillation and office teams was great at every stage.

February 4, 2019
Unprompted review
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Reply from Solar Plants Ltd

Hi Paul!

Thank you so much for taking the time to leave us your excellent 5-star review - it's great to hear that you had such a good experience with us. If there is anything else that we can assist you with in the future, please feel free to get in touch.

Rated 1 out of 5 stars

Useless advisory team.

Useless advisory team.
I got in touch with this company as I thought they were in a good position to understand my project and come up with an efficient solution / recommendation for my property. Unfortunately this never happened as the 'engineer' (if you can call him that) that visited the property was more interested in showing me useless marketing videos, and talk me through 45' sales pitch than actually siting down with me to understand what I needed and come up with a recommendation for my project.

January 25, 2019
Unprompted review
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Reply from Solar Plants Ltd

Good afternoon,

I'm sorry to hear that you were not happy with your initial meeting and that the content shown was not of interest for you. As you are booked for one of our advisers to visit you again to continue discussions about your project, we hope that your impression of Solar Plants will be more favorable this time. We will have some different options on the bespoke, custom made system that you would like for your project and hope that we can provide you with a solution suited to your requirements. If we can assist you with anything in the meantime, please feel free to get in touch.

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Rated 5 out of 5 stars

I have just recently upgrade my SolarEdge plu Invertor.

I have just recently upgrade my Solar Pannels to Solar Edge with a new Invertor by Solar Plants Ltd. I first saw there sales representative Mike Comer prior to deciding whether to go for the upgrade or not. I found the Sales Representative was a very knowledgeable person who new what he was talking about whiteout being pushy and making you feel uncomfortable. He explained all the fors and against of going for the upgrade which put my mind at ease and made it far more easier to decide and go for the upgrade. I found that the price was very reasonable, but I liked the Idea of being able to access the system through my Mobile Phone and Computer, which is monitored 24/7. This way I can see what’s going on and detect a fault if it occurred, which I couldn’t on the old system. After signing up for the installation the Scaffolding Company arrived and erected the scaffolding the day before the installation, again I found the workmen very polite and tidy with their work.
The following day the Installation Engineer arrived who was also very polite and clean working. The installation was carried out to my satisfaction and all I am waiting for now is a nice return financially on the upgrade.
I would definitely recommended Solar Plants ltd for Solar installations, they appear to employ the right type of people who carry out their work to the highest standard.

January 23, 2019
Unprompted review
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Reply from Solar Plants Ltd

Hi Mike,

Wow - what a fantastic review. Thank you so much for taking the time to leave us your feedback, we really really appreciate it. This review will be sent straight over to anybody involved in your installation so credit can be given where it is due! If there is anything at all we can assist you with, please feel free to contact us any time and we will be happy to assist you!

Rated 5 out of 5 stars

Excellent service from first contact to…

Excellent service from first contact to final installation. Very pleased with every aspect of the company and with every person with whom I have had some form of communication, be it on the telephone or in person.

January 14, 2019
Unprompted review
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Reply from Solar Plants Ltd

Hi Adrian,

Thanks so much for taking the time to leave us your excellent feedback, it's great to hear you had such a fantastic experience with us. We're always on hand to assist with any questions so please feel free to contact us if we can assist you in the future.

Rated 5 out of 5 stars

Great company

Great company, very attentive, before,during and after the process.

January 14, 2019
Unprompted review
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Reply from Solar Plants Ltd

Hi Peter!

Thank you so much for taking the time to leave us your brilliant feedback - it means so much to us. It's great to hear that you had such a fantastic experience with our team. If we can assist with anything at all in the future, please feel free to get in touch any time.

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