Had the system installed and next minute company goes bust! How does a company supplying the most updated green energy system go bust in todays day and age unless they were in it for the wrong reason... See more
Solar Plants Ltd
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See what reviewers are saying
Have Solar Plants gone out of business? Their 0800 numbers are permanently engaged and they do not reply to e-mails (they owe me £203 agreed compensation, for a (new) inverter failure that took 41 d... See more
I have a 9 year old system that was upgraded by Solarplants 4 years ago with a Solar Edge unit. A good decision. However being rated number one did not stop them going bust and they went into adm... See more
From Monday to Friday, Scott set up our solar array from scratch. Our dealings with this company were excellent from the start. We got quotes from a number of companies but these were the only ones wh... See more
Company replied
Company details
Information provided by various external sources
Award winning Solar Plants is one of the UK’s leading domestic solar PV and storage installation companies. Operating since 2011, Solar Plants is a true family business with an impeccable reputation for quality. Taking pride in how and what technology is advised, they use their experience and proven technical results taken from their own panel and inverter test rigs to only recommend the highest performing technology. Solar Plants is HIES Accredited and MCS Certified and offer a 10 year workmanship warranty on all installations as standard. Solar Plants are not only experts in solar PV and storage solutions; they have specialist divisions dealing with self-build and renovation projects, off-grid and commercial installations. Winner of Business of the Year 2016 at the UK Business Awards, Solar Plants is rated number 1 in the UK on leading independent review website Trustpilot and a Which? Trusted Trader.
Contact info
Unit 11 Mardon Park, SA12 7AX, Port Talbot
- 0800 856 2200
- info@solarplants.org.uk
- www.solarplants.org.uk
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Solar Edge installation
I received a leaflet in the post and was interested in a solar edge upgrade to my 16 panel system. I phone the company and arranged an appointment, an adviser called Paul arrived, and discussed the system with all the pros and cons . No hard sell at all . The installation went very smoothly and there was no mess left. The company checked afterwards if I was satisfied and had full knowledge of the system. I would not hesitate to recommend Solar Plants to anybody.

Reply from Solar Plants Ltd
Which Best Buy solar instaltion - worth every penny
After visiting Grand designs show last year I came across solar plants and booked a free survey for solar panels. They gentleman that attended was insightful friendly,honest and professional at all times and explained how solar generation works and what possibility were for my type of roof and pay back after providing my annual consumption of electricity. After discussios with customer service team I went arranged for installation in January 2019 and was pleasantly surprised to see contractors arrived on time. They gave me various options on how best they could hide any cables etc so works was very asthrically pleasing. I was proved with app instruction registration to monitor my generation from my smart phone.l which was very handy as I have a smart meter so can monitor in real time energy usage l and solar production to further my savings.the work was completed the same day during light snow too. Contractors were very tidy and cleaned up after themselves.Solar plants were always on hand for any question I needed to ask in regards to registration for feed in tarrif and possible further savings such as storage solutions or ibost to heat water to in future having storage unit for any excess electric generated to use at night.As a Which Best Buy provider I would highly recommend their services for anybody interested in taking advantage of reducing energy. Very professional and dedicated to customer satisfaction at all levels of business you connect with. Thank you.

Reply from Solar Plants Ltd
I have to say that I was a bit nervous…
I have to say that I was a bit nervous when I decided to go ahead with having Solar Panels fitted. I knew I would probably get the "Hard Sell" and was pleasantly surprised with the approach from Solar Plants was far from this, At all aspects, Solar Plants Staff kept me informed of the progress of my order. I was absolutely stunned when, on the actual day of installation, the weather had turned and we had 2" of snow. The guys turned up at 9am, as they said they would and started to do the electrics. By the time I got home later, everything was completed, the site clean and tidy and the equipment operational. I was stunned, expecting them to come back at a later date to finish off! Any questions I had were dealt with by the office staff and I felt that the after sales service was brilliant. They even helped Me register with my electricity supplier. I would definitely recommend (and have) Solar plants to anyone thinking of having solar panels fitted. Toni Schulze Weston -super-Mare

Reply from Solar Plants Ltd
A serious company with professional…
A serious company with professional employees and engineers. She has done the work with professionalism and experience in the field and respect for the client. Recomanding this company with the highest trust. I am very satisfied with the work done.

Reply from Solar Plants Ltd
Unprofessional Sale Representative, arrogant & pressurrising tactic
I have met the sale representative today for a quote of it products. The sale representative was arrogant, rude and unprofessional. He show very little knowledge of the products and he rely on pressurising sale tactic in his attempt to get the deal. He cannot stop "bad-mouthing" other competitors in the market without providing any evident of his claim but outright lying.
Solar Plants gave us exemplary service…
Solar Plants gave us exemplary service and were helpful and courteous at all times - even to the extent of calling to confirm arrangements well outside normal business hours - 5 stars are too few!

Reply from Solar Plants Ltd
A family run company that always kept…
A family run company that always kept me in the loop throughout the installation process.

Reply from Solar Plants Ltd
Excellent service and expertise
Really pleased with the whole process from initial knowledgeable and non-pushy sales, through tidy and efficient installation, to comprehensive after-sales care. Would highly recommend this company for anyone considering a PV system.

Reply from Solar Plants Ltd
I had HIES installed in Feb 18 and in…
I had HIES installed in Feb 18 and in Oct 18 a fault was flagged up on one of the panels. Solar Plants have done nothing to address this problem and to add insult to injury they monthly send me an e-mail asking me to recommend a friend. My recommendation is find a reliable company. I have raised the issue several times and the last e-mail from the company said that the directors were reviewing the situation. This was a month ago and no further communication and I assume directors can't be bothered to sort out my problem.

Reply from Solar Plants Ltd
Excellent installation
Excellent installation - friendly and thorough team.

Reply from Solar Plants Ltd
Poor after sales
Excellent sales team, after sales not so good! Did not return call about after sales question about feed in tarrif. Also nearly 1 months till they noticed there was a communication problem with system after updating broadband supplier!

Reply from Solar Plants Ltd
Solar installation
From Monday to Friday, Scott set up our solar array from scratch. Our dealings with this company were excellent from the start. We got quotes from a number of companies but these were the only ones who really seemed to know what they were doing. They gave specific and knowledgable advice over the phone and, at the end of the installation, left us with a fully functional, hi-tech power system. Great aftercare, too, as they monitor our system remotely.

Reply from Solar Plants Ltd
A truly exceptional Company
A truly exceptional company run with a “Family” atmosphere. Delighted to be joining this family!
Great Service, communication, back up and knowledge. What more to say? Excellent

Reply from Solar Plants Ltd
Great service
Great service, lovely team of guys, good technical support. I would certainly recommend this company.

Reply from Solar Plants Ltd
From start to finish Solar plants…
From start to finish Solar plants exceeded my expectations, they upgraded our solar pv system to a solar edge monitored inverter and we had a Sonnen home battery installed at the same time.
There staff from salesman to installation engineers and back to the office staff couldn't have been more professional or helpful, they all know what they're talking about.
Go with these guys and you won't be disappointed.

Reply from Solar Plants Ltd
Solar for a new build
Solar Plants fitted the solar panel array and home battery system in our new build project in Portsmouth, The service and support from the instillation and office teams was great at every stage.

Reply from Solar Plants Ltd
Useless advisory team.
Useless advisory team.
I got in touch with this company as I thought they were in a good position to understand my project and come up with an efficient solution / recommendation for my property. Unfortunately this never happened as the 'engineer' (if you can call him that) that visited the property was more interested in showing me useless marketing videos, and talk me through 45' sales pitch than actually siting down with me to understand what I needed and come up with a recommendation for my project.

Reply from Solar Plants Ltd
I have just recently upgrade my SolarEdge plu Invertor.
I have just recently upgrade my Solar Pannels to Solar Edge with a new Invertor by Solar Plants Ltd. I first saw there sales representative Mike Comer prior to deciding whether to go for the upgrade or not. I found the Sales Representative was a very knowledgeable person who new what he was talking about whiteout being pushy and making you feel uncomfortable. He explained all the fors and against of going for the upgrade which put my mind at ease and made it far more easier to decide and go for the upgrade. I found that the price was very reasonable, but I liked the Idea of being able to access the system through my Mobile Phone and Computer, which is monitored 24/7. This way I can see what’s going on and detect a fault if it occurred, which I couldn’t on the old system. After signing up for the installation the Scaffolding Company arrived and erected the scaffolding the day before the installation, again I found the workmen very polite and tidy with their work.
The following day the Installation Engineer arrived who was also very polite and clean working. The installation was carried out to my satisfaction and all I am waiting for now is a nice return financially on the upgrade.
I would definitely recommended Solar Plants ltd for Solar installations, they appear to employ the right type of people who carry out their work to the highest standard.

Reply from Solar Plants Ltd
Excellent service from first contact to…
Excellent service from first contact to final installation. Very pleased with every aspect of the company and with every person with whom I have had some form of communication, be it on the telephone or in person.

Reply from Solar Plants Ltd
Great company
Great company, very attentive, before,during and after the process.

Reply from Solar Plants Ltd
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