Solid Rock IT UK Reviews 245

Great service from the team! Helpful - fast turnaround on the laptop that needed repairs. Sent it out for repair in the morning and received it back the next day.

Very prompt and timely support that solved my issue with Parrallels Pro within the visit - good humour and fun

Excellent service beyond the call of duty. Really great.

Great service! We now have super fast wifi :)

Very pleased will definitely use again and recommend. Personable efficient and explained how to use that I could understand as I’m not a tec wizard !

This was the second time I contacted Mark due to problems with my laptop, and the service was as good as I remembered! Super helpful, quick and efficient. I finally had my screen replaced and my laptop up and running in no time. I would definitely recommend, many thanks!

Mark came over same afternoon I contacted him and debugged my computer. Quick, efficient and very pleasant service. Nigel

Great service. Very efficient, Fixed our IPad very fast and all working fine. Would recommend.

I called Mark on Friday and he was able to come the following Tuesday and managed to retrieve the data I needed from a crashed laptop. Mark was efficient and polite, did the work in pretty much the time the time he had estimated on the phone. I would definitely recommend him and would use his services again

My laptop screen broke, the screen was all sorts of colours. A solid Rock IT Technician came to my house and fixed it in a flash. I am happy with the service I recieved and the guy was very friendly, Mark had my laptop looking and work like new again. Can't fault them.

This is the second time that Mark has come through for my laptop. No easy task, given Covid delays for ordering replacement parts. Thank you very much for your persistence!

This was the third time we've turned to Mark at Solid Rock to help us out - and as usual, he sorted everything very quickly and efficiently and was a pleasure to deal with.

Thoroughly recommended!

Mark, Solid Rock IT

I have known Mark for about 5 years and he has always been an efficient, courteous and thorough service engineer. It has been a pleasure working with him. Anthoni

Very good and fast service from Solid Rock. This was my second time having a major MacBook repair done. I'll be a customer again.

As personal computer user the support from Solid Rock is unsurpassed. The customer service is outstanding and the work they do you for is excellent. For the several jobs they have done for me they have gone way beyond the expectations I had and even done additional elements as part of the job. For IT SUPPORT I would always go to Solid Rock for great work and very competitive prices - not to mention service with a smile.

Our desktop Mac had been out of use for a while, and lockdown prompted us to try and get it repaired. Mark had previously helped us retrieve data from an external hard drive so we were confident in his skills.

As it was lockdown, Mark offered us a courier service for delivery and return.

The Mac was upgraded and brought up to par with current models. We are very pleased.

Mark was very helpful and sorted out the problems we were having with Skype. During lockdown he managed this remotely. He is always cheerful, prompt and easy to work with.

Amazing customer service. Mark helped me out in such short notice completing a repair and keeping me updated the whole way through!

Great service

really good, quick service, no hassle 5/5

Was really easy to request help.

Only a short email conversation, then he fixed my device while I waited.

Will definitely use again.