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SOLO rent a car  Reviews 

1,305
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 168 reviews, reviewers overwhelmingly had a great experience with this company, often describing it as one of the best car rental companies they have used. Customers consistently praise the easy booking process, quick service for pick-up and drop-off, and the overall efficiency of the rental experience. Many people highlight the friendly, professional, and helpful staff, who contribute to a smooth and hassle-free process, often providing upgrades and well-maintained vehicles. However, some customers also noted issues with car condition, mentioning instances of vehicles being in a sad state or having minor damages upon pick-up. A few other people felt that the company's shuttle service was not always available or reliable, especially outside of standard hours, leading to inconvenience. There were also concerns about additional charges for fuel and service fees that were not clearly communicated during the handover process.

What people talk about most

Service

Consumers find service to be positive, with many reviewers highlighting quick pick-up and drop-off... See more

Staff

Reviewers mention positive feedback about staff, consistently describing them as friendly, helpful, and... See more

Price

Reviewers highlight positive aspects of price, with many finding prices to be competitive and great. However,... See more

Quality

Clients share positive opinions on quality, with many reviewers highlighting the excellent condition of the... See more

User experience

Customers consistently note positive experiences with user experience, describing it as stress-free, smooth,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

AMAZING experience we’ve had!!!! Manager Katia helped with everything, was very supportive, no issues with deposit, no issues with early drop off, she was always in touch, very convenient location in... See more

Rated 5 out of 5 stars

One of the best car rental companies I’ve used. Easy to book, quick service on arrival for pick up. They never asked me to take any photos or videos prior to taking the car as they did their own then... See more

Rated 5 out of 5 stars

Really good and reliable car hire company. The comunication is great. The drop off out of working hours free, very simpe and effective. Hope they will keep up with their standards. Highly recomme... See more

Rated 5 out of 5 stars

Hired a car from Solo for months of Oct and Nov 25. The service was excellent on pickup. Quick and efficient. I was given an upgrade from manual to automatic without extra charge. Same efficient s... See more

Company replied


Company details

  1. Car Rental Agency
  2. Car Leasing Service
  3. Truck Rental Agency
  4. Van Rental Agency

Written by the company

Welcome to the top сar rental service in Spain: Malaga, Marbella and Alicante. We offer a wide selection of vehicles — from economical and family-friendly models to vans and luxury cars. Every vehicle is regularly serviced and delivered in excellent condition. Choose your dates and select the car online, add insurance package and extra services in just a few clicks — with instant confirmation. We aim to make car rental simple, transparent and pleasant — so every customer feels confident and relaxed while driving in Spain.

Real Photos

Written by the company

Choose auto on real photos
We have our own vehicle fleet and on the site you can choose among dozens of cars in excellent trim levels, all cars of the latest models!

5 minutes order

Only here you can order beautiful car in 5 minutes

Only here you can order beautiful car in 5 minutes
The booking system on our website is designed to save your time, see for yourself and order the latest model of the car in excellent collection in just 5 minutes!

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

1K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 70% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(1,305)

421 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Honest Decent Car Hire !

Really nice to find a decent honest car rental company at Alicante Airport. Car was spotless all damage shown on the screen prior to rental no hidden emails ! Staff friendly and organised. I will be back

March 10, 2026
Unprompted review
Rated 5 out of 5 stars

Good company and positive experience

The staff were very friendly and welcoming. The car was in good condition, and everything worked well. also website is clear and easy to use, and the rental conditions are explained in a simple way

I booked the car online and even received a €20 discount. I chose full insurance and paid the deposit with my debit card. The deposit was returned almost immediately after I brought the car back.

The pick-up and return process was very quick and smooth. Everything was simple and well organized. I would definitely rent from them again.

March 6, 2026
Rated 5 out of 5 stars

Excellent and honest service

I used their service on my trip to Alicante and it was smooth, excellent and almost hassle free. If you arrive at the airport, the best thing to do is Whatsapp them and they respond almost instantly and will guide you to where they will pick you up in the airport to their yard which is a few minutes drive away. Drop off is equally easy even outside of working ours. I was on edge when they found something that looked like a scratch on the wing mirror which I haven't noticed and I feared that I was going to have a tussle over paying an excess. They assured me that they will try to "clean" it and thankfully, they sorted it out without any charge. Thank you for the positive experience and the customer service person I chatted with was very polite and reassuring. I will recommend them and use them again.

February 23, 2026
Rated 5 out of 5 stars

Easy and comfprtable renting

Great experience! I made a reservation online, the web page is easy to navigate and information clear. On car pick up day I received a notice to online pre registration for smooth pick up that really saved time.
Great communication and staff.
I had an early return what was also very comfortable and next to Airport.

I definitely recommend Solo Rent a Car to my friends.

March 3, 2026
Rated 5 out of 5 stars

A great car rental experience

A great car rental experience! And I am very grateful to the staff here, who offer free shuttle services and are very responsible and attentive. They helped me mail the camera I left in my car when I returned. I believe that when I come to Malaga again, I will still choose this rental company!

February 22, 2026
Rated 5 out of 5 stars

First class experience in Malaga

First class experience in Malaga, their office is right by the airport terminal so call the office when leaving the luggage carousel and the bus will be there when you reach the bus area for car hire pick-up. Nice, clean car, seamless transaction and very polite staff.

February 28, 2026
SOLO rent a car  logo

Reply from SOLO rent a car

Thank you for your detailed feedback! We’re delighted everything went smoothly and look forward to welcoming you back!!

Rated 5 out of 5 stars

Bas je sve bilo kako smo se dogovorili

Bas je sve bilo kako smo se dogovorili
Auto je bio u bespekoronom stanju
Nastavicemo saradnju

February 20, 2026
SOLO rent a car  logo

Reply from SOLO rent a car

Thank you for your trust! We’re very pleased everything was exactly as agreed

Rated 5 out of 5 stars

I had a really good experience we were…

I had a really good experience we were picked up from the airport efficiently, the car was clean and new, and it was no problem dropping it back. The staff were helpful and honest

February 24, 2026
SOLO rent a car  logo

Reply from SOLO rent a car

Thank you for your wonderful feedback!

Rated 5 out of 5 stars

Best car rental experience so far.

Best car rental experience so far.
Very nice people, clean and good car, easy and fast process picking up the car and bringing it back.
Good shuttle back to the airport.
Would rent again!

February 24, 2026
SOLO rent a car  logo

Reply from SOLO rent a car

Woah thank you so much!! We’ll be happy to welcome you again anytime.

Rated 5 out of 5 stars

Malaga branch

Malaga, Spain depot. Brilliant service, well explained and very fluent in English. Thank you!

February 23, 2026
SOLO rent a car  logo

Reply from SOLO rent a car

Thank you! We’re glad you enjoyed our service and clear communication. See you again soon!

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