The overall sound, room filling audio coverage and clarity of dialog are all great. If the Truesound setup function is as useful as claimed I'm puzzled as to why I had to use a 2020 iPad to use it, b... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Sound is amazing, work on syncing multiple devices via sonos app. All is perfect. Provide apple podcasts integration in alexa and sonos app. Beam 2 doesn’t give atmos feel on Netflix, hotstar, applr... See more
Company replied
Ordered a new Sonos Play portable speaker to use in bathrooms - chosen as it charges with USB-C so is safe. Already have a Sonos Roam in another smaller bathroom that charges from a shaver outlet wi... See more
Company replied
Excellent product. Works as advertised. Very pleased with my first Sonos. I do own devices that include Apple, JBL, Audioengine, Bang & Olufsen, DALI, Soundmatters, Marshall, Austrian Audio, etc. runn... See more
Company replied
Company details
- #5 of 7 best companies in Home Audio Store
- #43 of 65 best companies in Electronics Company
- #9 of 11 best companies in Hi-fi shop
Written by the company
Sonos is a leading audio technology company that revolutionizes how people listen and connect to sound. Since inventing wireless multiroom audio, we've continued innovating, creating wireless speakers, home theater systems, headphones, architectural components, and whole home audio solutions that have defined categories, pushed the boundaries of what's possible, and delighted listeners all around the world.
Contact info
https://support.sonos.com/en-us/contact, United States
- 0800 - 555 1234
- support@sonos.com
- www.sonos.com
3.9
Great
9K reviews
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Was easy to hook up
Was easy to hook up. Sounds great. Looking forward to years of listening enjoyment.
May 17, 2026
Reply from Sonos Inc.
We're so glad to hear you found it easy to set up and that it sounds great! We hope you enjoy it for many years.
Reply from Sonos Inc.
Thank you for sharing your positive experience. We're glad you're enjoying your Sonos system.
Reply from Sonos Inc.
We are so happy to hear you love the sound quality! Thank you for your strong recommendation.
Great products and very good service
Great products and very good service. One of our 4 speakers stopped working and was around 2 years old. Sonos sent out a replacement (after we sent the broken one back to them) and it was a smooth experience. We have since add sonos systems to our new house with a whole new set of speakers and plan to buy many more.
October 1, 2025
Unprompted review
Reply from Sonos Inc.
We are so pleased to hear about your positive experience with our products and service. It's wonderful to know we could smoothly resolve the speaker issue and that you are expanding your Sonos system in your new home. Thank you for your continued loyalty!
Great product
Great product, and the loyalty discount you get for future Sonos products is great!
May 28, 2026
Reply from Sonos Inc.
We are so glad you enjoy our product and the loyalty discount. Thank you for your feedback!
Reply from Sonos Inc.
We appreciate your feedback.
Cannot Change a Simple Email Address I no longer have
The system was working fine. The email address I had when I registered is no longer one I have, so I went to change it to my new email address. I got an error that it could not make the change. It told me to use their app. I then tried to do it on the Sonos app on my iPhone, and it got the same error message.
I chatted with support, and they said they can not change xxxxx unless I can get access to my old one, which I no longer have. They want me to do a factory reset on the system just because I do not have that email address anymore. This is the stupidest thing I have ever heard! I spent thousands of dollars on a system, and nobody can help me update xxxx. This seems like a very simple thing to do. Email addresses go away all the time. This is one of the poorest designs I have ever seen
May 31, 2026
Unprompted review
Reply from Sonos Inc.
We appreciate you sharing your experience and feedback regarding the email update process. We understand your frustration with the difficulty in changing your email address and the suggested resolution. We are actively reviewing our procedures to improve the user experience for account management. Your insights are valuable as we work to make these processes more straightforward for our customers.
Don’t buy it!
Don’t buy it!
I have it for over two years and if it has been functioning correctly for 2 days, what’s the point?
Impossible to connect the devices correctly all together, huge problems with synchronisations!
It’s a no go !
I’m ready to give it away !!!!
Don’t buy it !
May 31, 2026
Unprompted review
Reply from Sonos Inc.
We are sorry that you are experiencing issues with your system. We recommend that you contact our technical support for troubleshooting. You can find the contact options here:
https://support.sonos.com/en/contact
Reply from Sonos Inc.
Thank you for sharing your positive experience. We're glad you're enjoying your Sonos system.
Reply from Sonos Inc.
We appreciate your kind words. We are glad you love it.
Reply from Sonos Inc.
We're glad it was easy to set up.
Terrible user experience! Don't buy
Terrible products that always disconnect and Sonos make it extremely hard to use app. It's all restricted and walled off. Most annoying thing tho is I cannot connect the Sonos 5 to our WiFi.nit works for a bit then stops and I spend half my time trying to fix tech issues that just listening to music. They make it so difficult it's honestly not worth it. So many better options where they make it easy to use not always having issues getting onto the WiFi to use it. So strange how a company could build such bad user experience. They trying to do the apple model but doing it so bad. Also they need to let us play YouTube thru it! No wonder customers are leaving your products in droves. Do better!
May 31, 2026
Unprompted review
Reply from Sonos Inc.
We are sorry that you are experiencing issues with your system. We recommend that you contact our technical support for troubleshooting. You can find the contact options here:
https://support.sonos.com/en/contact
Very high quality product
Very high quality product! Eas to set up and the sound quality is better than I expected. No I just need to get the mini sub woofer to finish my setup!
May 28, 2026
Reply from Sonos Inc.
We are so happy to hear you're enjoying the product's quality and sound! We appreciate your kind words and look forward to you completing your setup!
Changed the way we listened to music
I'd heard about Sonos through our friends, and how they loved the ease and flexibility of their listening to music. I didn't realise how great it was until we bought it for ourselves and it blew my mind!
May 28, 2026
Reply from Sonos Inc.
We're thrilled to hear that our system exceeded your expectations! It's wonderful to know you're enjoying the ease and flexibility of listening to music. Thank you for sharing your experience!
Avoid
Purchased my system some years ago and was happy with it for a while. Having changed my internet provider and WiFi router, the system is now essentially useless. It’s absolutely impossible to reinstall.
The whole system is going in the bin and it’s going to be replaced by anyone except this lousy company.
May 30, 2026
Unprompted review
Reply from Sonos Inc.
We are sorry that you are experiencing issues with your system. We recommend that you contact our technical support for troubleshooting. You can find the contact options here:
https://support.sonos.com/en/contact
Den beste klang 👍
May 27, 2026
Reply from Sonos Inc.
Tak fordi du deler din positive oplevelse. Vi er glade for, at du nyder dit Sonos-system.
Reply from Sonos Inc.
We're glad you found connection easy. Thanks for your positive feedback!
It is easy to use and sounds great
May 27, 2026
Reply from Sonos Inc.
We're happy it's easy to use and sounds great. Thank you for your positive feedback!
Wonderful sound
Wonderful sound, can access controls through phones or in our case was able to pare up virgin media remote for sound levels and muting. Control of bass and treble was only available through the sonos app on the phones. But if advice make sure you download the app first. The sound bar is neat and easy to use. Sound quality is great. Would recommend it to all
May 29, 2026
Reply from Sonos Inc.
We are so glad to hear you are enjoying the wonderful sound and ease of use with our soundbar! We appreciate your recommendation and the helpful tip about downloading the app first.
The Incredible Sonos Arc Ultra Soundbar
I've had the Sonos Arc for a few weeks now, and it's hands-down the best home theatre investment I've ever made. The sound quality is phenomenal. Dialogue is crystal clear thanks to the center "treble" speaker, and... when the action ramps up, the wide soundstage and upward-firing drivers create a truly, immersive Dolby/Atmos experience. You honestly feel like you are sitting in a premium movie theatre. The sleek, premium design of the unit is strikingly gorgeous. I highly recommend this multi-speaker receiver setup. It's a breeze to install and you don't need to be a technician to succeed.
May 28, 2026
Reply from Sonos Inc.
We are so glad to hear you are enjoying your Sonos Arc and that it has exceeded your home theater expectations! It's wonderful to know the sound quality and immersive Dolby Atmos experience are making such a positive impact. Thank you for sharing your fantastic feedback.
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