Sony Reviews 

Jeg kan ikke på min pc med Windows7 få adgang til mine Sony WH-1000 headphones.
Mange har i hjælpefora forsøgt at få Sony i tale, men henvises til at bruge hjemmesiden for at få svar.
Sandheden er, at Sony intet gør for at lave en driver så man kan bruge deres headphones på pc, men kun har lavet apps til Apple og Android produkter,
Men ingen pc-driver. Det er skuffende.
======English==========
I cannot connect my Sony WH-1000 headphones on my Windows 7 laptop.
Many customers have in the help forum tried to get help from Sony, but are referred to use the website to get answers.
The truth is that Sony is doing NOTHING to make a driver so you can use their headphones on PC, but has only made apps for Apple and Android products, that you can get her: (links not allowed - but enter the site sony.com and search ex. drivers for the Sony WH-1000).
But no pc driver. It's disappointing.

Sony refuse to refund a broken game (Battlefield 2042) even though I have sent several videos as evidence.
Sony continue to respond to my complaints with “you downloaded it, so we can’t refund it”.
They also asked me to play it further with updates incase it now works, I tried that and sent further video evidence, to which they replied because I played it again, I’m not eligible for a refund.

The lack of humility received in this whole experience is exhausting. The staff are shockingly incompetent to the degree that it’s borderline illegal.

£110 spent on a game that won’t even load half the time, thanks Sony.

My Sony bravia is around 5 years old and by TV standards is long in the tooth, I recently noticed that my All4 and ITV Hub and BBC I player were missing from my apps, I have tried to download them from the Google app store but have since found that they are unavailable on my TV because Sony won't agree term with the providers, well as much as it pains me to say my new TV won't be a Sony due to there arrogant attitude towards thier customers.

They dont call me back and they dont know their own products. I habe tried 3 times to get answer about my cd player.

Useless Bluetooth.

your bluetooth Devices are useless.

I bought a Sony Bravia 65 inches television and after 2 years it suddenly tripped off. Brought it to their service and I was told the entire screen area needs fixing and the total was almost the price of the TV when i bought it. 2 years for a very pricey TV and this is all i get!

Awful PR on the new console. Absolutely pathetic console release. They do it every release but ps5 has taken it to a new level.

My kids cant stop talking about how they want the playstation 5.... this is addicting :)))

Sony sold me “smart TV” wich has only 5 pre installed apps and can’t install anything else. 4K Bravia crap!!! Never again Sony products!!!

I am really keen on playing games on Playstation, it was all my childhood...

Sony and it's company Playstation are now as bad as Facebook etc in that they are the 1984 Thought Police who are Judge and Jury on anyone they deem not under their control. Don't buy Playstation Plus because their Police will ban you for very minor misdemeanours even though you complained about criminals and cyber yobs. I am no longer buying any further Playstation or Sony products as in the 21st Century Sony is no longer a reputable company but a Transcontinental Elite Police Force.

I have been a Sony user all my life , as it always has superior build quality and I never had a problem paying a premium for the quality.

It is very good product because i have one camera and sound box it was awesome sound and camera also supper i love it

For many years I have been a user of Sony, I am especially pleased with Playstation. I have high hopes for Playstation 5 :)

Stay away from Sony products! Their customer service is horrible, just like theit products. No more quality with Sony! Bought a Sony OLED xbr-55A8F Tv for $2400. Problems with the picture auto dimming! Very un happy with the tv. Sony won’t stand by their product! They make a product that will last up until the warranty expires and then they wash their hands free of it! Don’t find out the hard way. Multiple attempts at contacting supervisors within Sony have done nothing. The premium price you pay for Sony for a garbage product is unacceptable!

Poor product and poorer post sale support.

his review is from my experience with customer service from today (9/10/2019). So here's what happened of as to why I had to call customer service. I was trying to buy Playstation plus for $10 and for some reason my card wasn't going through (which it has before - so card is not the issue) however, during trying to make the payment go through for the playstation plus - somehow playstation took it upon itself to purchase a Batman game which was $21. Not sure how it did that when we were never on the batman game in the first place because we were on the playstation plus payment. I found out from my creditcard records and I have text to my phones. So when I intially called customer service, they were great at getting me a refund and even told me the error was on playstation side because i am a repeated customer and have used this method of payment with the same card forever now. Something was going wrong with them. But when it was time to talk about compensation for (sonys) playstations error, because we disnt want this to happen again and thought it was justifiable to at least give us a free month for their error, is when we ran into the problem. I knew that customer service could not help with an effective solution which would satisfy us both, so I asked to speak with a supevisor that could help - no problem there connecring to a supervisor. The supervisors name was Carlos Alba (ID:8241). Carlos was not rude but displayed incompetence in this area. He first provided he was supervisor but then said he coulsnt give his title out to us. He had rudely told us we cannot help with compensation because he could not prove it was playstation error but let me remind you there is documentation that was seen by the previous customer service rep that shows and supports the error on sonys part in which he said it was his error. Obviously the "supervisor" did not feel it was necesarry to communicate/explore the problem or get a heads up on it before talking with the customer. There was no communication, no resolution that was effective and reassuring that this wont happen again nor confident competence of what he was talkingg about or even if he was truthful on who he was. His mission/attitude clearly was notsaying he was trying to help the customer with in his ability. He never offered any other solutions or investigation. Never even asked for our account information to make sure there was no error since he was so confident. I am repeated customer and would love to remain one but if this is not resolved in a way we are both satisfied with then I would have to discontinue service and spread the word.

Bought a Sony smart tv after 12 months half of my apps have disappeared whats the point of a smart tv with only a few apps never buy Sony again