soundcore Reviews 4,142

TrustScore 4 out of 5

4.0

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 788 reviews, reviewers had a great experience with this company. Customers are really happy with the product and its quality, often highlighting the excellent sound quality and comfortable fit. Many people appreciate the competitive pricing, finding the products to be a great value for money. Reviewers also frequently mention the long battery life and effective noise cancellation features. However, some people were dissatisfied with the user experience, noting difficulties with programming and unclear instructions. A few customers also experienced issues with customer service, describing it as dysfunctional or unhelpful when trying to resolve product problems or process returns.

What people talk about most

Product

People report positive experiences with product, praising the comfort, sound quality, and noise cancellation... See more

Quality

Customers had positive experiences with quality, praising the excellent sound, comfort, and durability of the... See more

User experience

Consumers find user experience to be ambiguous. Many praise the comfort and sound quality, noting features... See more

Price

Users describe positive interactions with price. Many reviewers highlight the affordability and great value... See more

Customer service

Clients share ambiguous opinions on customer service. While some customers praise the professional and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Love these earbuds however they hit my dumb ears and after hours or listening it get irritated, most likely my ear problem. Sound is good enough and surprisingly clear at low volumes. Next iterations... See more

Rated 4 out of 5 stars

I struggle with ear buds fitting in one of my ears. It's either uncomfortable after a short time or they just sort of squeeze out. I originally settled on finding over-ear headphones, but... See more

Rated 4 out of 5 stars

I love the multi device pairing and that the buds will easily go back and forth between devices. I don't much care for the constant beeps and even though they are lighter than other products, I do ge... See more

Rated 5 out of 5 stars

Order arrived as expected. Headphones are super comfortable. Noise cancellation feature works really well - blocks out annoying sounds, but I can still (just barely) hear if the cat is meowing to ge... See more


Company details

  1. #41 of 66 best companies in Electronics Company

Written by the company

Sounds Good, Live Good We believe good sound should be part of all our lives and that soundcore's headphones and true wireless earbuds can help you create ""Sounds Good"" moments. We are introducing a new logo to reflect our inclusive, inspiring, and ever-evolving spirit. You'll start seeing our new logo everywhere, however if you spot our old logo on older products and their packaging, don't worry, it's just part of the transition to our new, upgraded look!

Incredible Sound Loved By 20 Million+ People

Written by the company

Dear Valued Customer,
As we all work through COVID-19, rest assured soundcore by Anker has taken precautions to provide you with uninterrupted service. Our staff continues fulfilling orders and is available for customer support via normal channels. We remain dedicated to the well being of our customers and staff above all.
Recommended by 10 Grammy-Award Winning Audio Producers
Launched in 2019, our Liberty 2 Pro true-wireless earbuds use unique ACAA driver technology to reproduce music with an expansive soundstage and impeccable depth. Since their release, Liberty 2 Pro have got the seal of approval from 10 Grammy-Winning Audio Producers and have received praise from numerous technology and music publications and influencers.
Incredible Sound Loved By 20 Million+ People
From audiophile true-wireless earbuds to our Spirit workout series of earbuds, over-ear noise canceling headphones, and portable Bluetooth speakers, Soundcore creates audio products to soundtrack all aspects of your life.
Friendly Customer Support
You get lifetime support with your purchases, so whatever the question or problem, reach out to us via email, phone, or live chat and we’ll be ready to help you.

FREE SHIPPING

30-Day Money Back Guarantee

30-Day Money Back Guarantee
soundcore provides a straightforward warranty that is processed in the most hassle-free way possible.

Contact info

4.0

Great

TrustScore 4 out of 5

4K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 31% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I really love these

I really love these. They are the first truly comfortable buds my little ear canals have experienced. Their battery life is incredible, even when insomnia plagues me, and I've enjoyed all of the various options for music and stories to help me sleep.

February 2, 2026
Rated 5 out of 5 stars

Great sleep earbuds!

I bought these earbuds for exactly what they're made for, sleeping. The purchasing experience was simple and quick, shipping had them at my door in a very reasonable amount of time, especially considering the ice and snow that was across much of the country at that time.

The earbuds themselves have been terrific so far! I have seen some reviews stating they very quickly started having one bud fail and even the replacement would fail. So far, I have only had 1 problem, and it was my fault. I did not get one bud properly seated in the charger, so it did not charge. I put it back in the charger and within 10 minutes it had gained 20-30 percent. Did not get me through the night then, but that is the only time.

Beyond the above mention instance, they have gone through the entire night every time and still had at least 20 percent of the battery left in the morning, which to me is a major win! I have found the buds to be extremely comfortable for all night wear, and I toss and turn sleeping on both sides throughout the night; the buds have not fallen out a single time! For me I use a medium silicone tip in one ear, a small one in the other ear, and they stay put.

I have seen some complain about the sound quality. I guess if you are looking for super high end sound quality maybe you need something else, but to me since these are for getting and staying asleep, that is not what I'm looking for. I have yet to play music in them, just various sleep apps, and I think they sound very good.

If I were to have a complaint, and this is very minor to me, it's that the Soundcore app choices for sleep sounds is pretty basic. If you just want a variety of nature sounds, it's ok. I have been using the Moongate app for true binaural beats and a huge variety of relaxing sleep choices. The great thing is with these earbuds I can stream the Moongate app until I fall asleep, then the buds will switch from streaming to playing a sound I chose to download to them. This save battery and still has a sound playing to help keep me asleep.

I do not use the ANC on these buds when I am sleeping. When I have played with it I don't think it's the best ANC you will find, but for me the passive noise cancelling along with the silicone tips is enough. I love the various other functions like having an alarm go off in the buds so I don't have to wake my wife as I'm getting out of bed.

Bottom line: After approximately a month of usage I am extremely satisfied with my purchase and would without a doubt purchase again! If that changes over time I will try to come back and add to this review.

February 9, 2026
Rated 5 out of 5 stars

Solid headphones

Solid headphones. Affordable and good quality. Shipping was fast and delivered to the right place. Great experience would rec

February 15, 2026
Rated 5 out of 5 stars

Love anker/soundcore

Love soundcore, great middle range for price. I used to have a the 4 nc’s but one of them got ran over by a car so I got these and they’re great.

February 15, 2026
Rated 4 out of 5 stars

-ease of use

-ease of use, app support, good sound, fair comfort,
-as for anc, I have no prior experience to help me form a judgment, but I kind of it's the weak link in the package

February 14, 2026
Rated 5 out of 5 stars

LOVE THESE

LOVE THESE! I'm a side sleeper so needed something very comfortable when I fell asleep. And they stay in! I love that I can integrate with Calm to them. I hope the Soundcore app updates as the stories and meditations would be wonderful to cycle through new ones every so often - I haven't had mine long enough to know if that is the case though... Thank you!

February 7, 2026
Rated 5 out of 5 stars

Very Satisfied as an Audiophile Newbie

I found these on a blog that recommended Soundcore headphones for budding audiophiles - these are my first foray into the technical side of audio and my first pair of noise cancelling headphones. So I have no prior experience to compare to, but good lord does my music sound crisp, warm, and unburdened by the sound of the freeway outside my window. I love the multitude of settings to customize my listening experience, the auto-pause when I take them off, the quick "transparency mode" trigger by touching the left side, and the comfortable cushioning for all-day wear. I was already excited to try them and my expectations were still blown out of the water. These were considered a budget pick from the list I was looking at, but I can say I'm extremely happy with my purchase and don't plan on upgrading anytime soon. What a great buy for those like me whose days are fueled by music. Happy listening!

January 31, 2026
Rated 5 out of 5 stars

The ear buds are very comfortable to…

The ear buds are very comfortable to sleep in and i fall asleep much faster using the sleep app. The sound quality is phenominal. I especially like the noise reduction feature. I have small ear canals and with all the different size ear civers included i was able to find a pair that comfortably fits my ears. Well worth the price.

February 13, 2026
Rated 5 out of 5 stars

Awesome purchase

Fast shipping, great updates, fantastic innovative AeroFit 2 Pro Open Ear active noise canceling earbuds. Keep up the great innovation!

February 13, 2026
Rated 4 out of 5 stars

Comfortable to use for sleep and daily listening

I like the size and design of the Sleep A30 special earbuds. They are comfortable and the size choices make customizing easy. What could be better is the user guide. It was not easy to find the manual and a how to guide for first time users. I have had to depend on YouTube videos from 3rd parties. I also get a whistling noise when sleeping on my left side.

February 13, 2026

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look